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name.com Reviews 4,620

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional approach, often highlighting specific individuals for their exceptional service. The customer service is consistently described as excellent, with many appreciating the quick and efficient resolution of their issues. People also find the overall user experience smooth and the service reliable. However, some people were dissatisfied with the website, reporting it to be slow or buggy, which sometimes prevented them from updating information or completing transactions. A few other people also felt that the email verification system was broken, leading to difficulties in accessing accounts and renewing domains.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and efficiency. Many... See more

Website

Users describe ambiguous interactions with the website. While some consumers praise the website as clean,... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as smooth, simple, and easy to... See more

Service

Clients share positive opinions on service, with many praising the fast, reliable, and professional support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more

Company replied

Rated 4 out of 5 stars

eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket

Company replied

Rated 4 out of 5 stars

It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.

Company replied

Rated 4 out of 5 stars

The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.

Company replied


Company details

  1. DNS Provider
  2. e-Commerce Solution Provider
  3. Email Service Provider
  4. Internet Service Provider
  5. Software Company
  6. Web Hosting Company

About name.com

Written by the company

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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Rated 3 out of 5 stars

I love name.com generally speaking

I love name.com generally speaking. However your prices are too high. I dont want to leave since I've been with name from the beginning, but there are much cheaper options. Im considering the options.

27 April 2026
name.com logo

Reply from name.com

Hi Andrew Hyder, We truly appreciate you being with us since the very beginning! We would hate to see you go, and we understand that pricing is a major factor. Please reach out to us at reviews@name.com so we can look at your account and discuss how we can keep you in the name.com family. -name.com

Rated 5 out of 5 stars

In simple it was the best experience…

In simple it was the best experience and the best decision i have ever made.

2 May 2026
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Reply from name.com

Hi Danger Wolf, We are absolutely honored to be the "best decision" you’ve made. Thank you for your trust in us—we’ll keep working hard to make sure it stays that way! -name.com

Rated 3 out of 5 stars

I couldn't use my favorite browser

I couldn't use my favorite browser, Firefox, to renew my TITAN membership. With Chrome, it was easy. At NAME, you prefer one browser over another, even if it's open-source ?

30 April 2026
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Reply from name.com

Hello cbien.la, We apologize for the frustration with Firefox! Our goal is a seamless experience across all browsers, including open-source ones. We’re glad Chrome worked, but we’d like to investigate the Firefox issue further—please contact us at reviews@name.com. -name.com

Rated 2 out of 5 stars

Couldn't find how to remove an item…

Couldn't find how to remove an item from cart you added and I didn't want.

2 May 2026
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Reply from name.com

Hey customer, We apologize for the confusion. You can usually find a trashcan icon located right next to the product or domain in your cart to remove it. If that isn't showing up or you need more help, please email us at reviews@name.com so we can look into this for you. -name.com

Rated 5 out of 5 stars

clear and quick

clear and quick. thank you.

2 May 2026
Unprompted review
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Reply from name.com

Hi Prashanth Randadath Tattamanga, We’re happy to hear that our process was clear and quick for you. Thanks for the feedback and for choosing us! -name.com

Rated 5 out of 5 stars

Renew

Easy to renew

2 May 2026
name.com logo

Reply from name.com

Hey LaSonya Davenport, Thank you for being a part of the name.com community! -name.com

Rated 5 out of 5 stars

i am old customer and name.com is a…

i am old customer and name.com is a very great company and very supportive

29 April 2026
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Reply from name.com

Hello customer, Thank you so much for being a long-time customer! We truly appreciate your loyalty over the years. It’s wonderful to know you feel supported by our team, and we look forward to continuing to serve you! -name.com

Rated 5 out of 5 stars

Vince was extremely helpful

Vince was extremely helpful, guiding me through a not very user-friendly process. He was able to troubleshoot the issues and the problem I'd had was resolved. He was very patient and hung in there with me.

1 May 2026
Unprompted review
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Reply from name.com

Hello Manya Arond-Thomas, Thank you so much for the kind words! We’re thrilled to hear that Vince was able to guide you through the process and get everything resolved. I’ll be sure to share your feedback with him—he’ll be so happy to know his patience made a difference! Thank you for choosing name.com! -name.com

Rated 5 out of 5 stars

Dayle was awesome and helpful!

2 May 2026
Unprompted review
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Reply from name.com

Hi GourmetWax, thank you for the feedback! We pride ourselves on having a helpful support team, and we're so glad Dayle hit the mark for you. We appreciate your business and look forward to helping you again in the future. -name.com

Rated 5 out of 5 stars

Dayle thank you <3

1 May 2026
Unprompted review
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Reply from name.com

Hi Lawrence, thanks for the shout-out! We think Dayle is pretty great, too <3. We’re so glad you had a positive experience and we really appreciate the 5-star review! -name.com

Rated 5 out of 5 stars

really fast

really fast, easy to understand. thanks!

29 April 2026
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Reply from name.com

Hi there, thank you for your review. Fast and easy—the perfect combo! Thanks for the great feedback. We’re so glad we could help you out quickly. -name.com

Rated 5 out of 5 stars

Very helpful support on a big trouble…

Very helpful support on a big trouble with domain name! Thank you Name.com :)

1 May 2026
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Reply from name.com

Hi Davide, thank you for your feedback. We know how stressful it can be when there is 'big trouble' with a domain, so we are incredibly happy we could help get everything sorted for you! Thank you for trusting us with your domain name. -name.com

Rated 5 out of 5 stars

Problem solved within minutes

1 May 2026
Unprompted review
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Reply from name.com

Hi Lynda, thank you for taking the time to leave a review. We love to hear that! 'Problem solved' is our favorite phrase, and doing it in minutes is always the goal. -name.com

Rated 4 out of 5 stars

Pretty simple setup

I have nothing to say but that the site is pretty simple to setup and cheap too

29 April 2026
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Reply from name.com

Hi there, thank you for your review. We love to hear that the setup was simple and the pricing hit the mark! Since we're always aiming for that 5-star 'perfect' experience, we’d love to know what we could do to bridge that final gap for you. If you have any suggestions, feel free to reach out to us at reviews@name.com! -name.com

Rated 5 out of 5 stars

I have GitHub students developer pack

I have GitHub students developer pack, and I tried availing a premium domain by that back in name.com. The overall experience was completely smooth, I didn't face a single problem availing the premium domain at all. Thank you name.com.

1 May 2026
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Reply from name.com

Hi there, thank you for the kind words! We are big supporters of the GitHub Student Developer Pack, and we’re thrilled to hear that claiming your domain was a smooth experience. We can’t wait to see what you build with it! Welcome to the Name.com community and best of luck with your development projects. -name.com

Rated 5 out of 5 stars

Madi kindly helped to double check that…

Madi kindly helped to double check that I had the correct settings for two of my domains.

1 May 2026
Unprompted review
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Reply from name.com

Hi Kris, thanks for the shout-out for Madi! We’re so glad she was able to help you double-check those settings for a smooth experience. We love hearing about our team going the extra mile. We appreciate your business and the 5-star review! -name.com

Rated 5 out of 5 stars

I don't know the name of the person who…

I don't know the name of the person who assisted me, but they did a great job. Much appreciated...

1 April 2026
Unprompted review
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Reply from name.com

Hi Real Me, thank you for taking the time to write a review! We may not have the name, but we'll definitely share this praise with our support team—they’ll be thrilled to know they did a great job. -name.com

Rated 1 out of 5 stars

In India accept Indian modes of payments

If you are working in India, better accept all other cards, UPI,, net banking etc. You have GPay, but insist on registering a card, with international pymt enabled on it. You know now i tried atleast 6 cards multiple times, sheer waste of time in Payment every year. I need to complain to FM, RBI etc to change your system to accept all payment mode acceptable in India for ease of business.

30 April 2026
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Reply from name.com

Hello, we sincerely apologize for the frustration you’ve faced with our payment system. We understand that the payment landscape in India is unique, and we know how time-consuming it is to troubleshoot multiple cards. Because we are a US-based registrar, our system currently requires cards enabled for international transactions to process payments securely across borders. While we offer GPay, certain transaction types still require a linked card that supports these international protocols. We hear your feedback regarding UPI and net banking—we are constantly evaluating new payment methods to make the process easier for our global customers. Thank you for your patience and for sticking with us despite these hurdles. -name.com

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