Naked Paper Reviews 1,625

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 701 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting its effectiveness and environmental benefits. Many appreciate the convenience of the delivery service and the flexibility of the subscription model, making it easy to manage orders and ensure they never run out. However, some customers were dissatisfied with the product's quality and performance, specifically mentioning issues with the paper being too thin, not disintegrating properly, or feeling rough. A few people also noted that the tissues were not as soft as they would have liked.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the excellent quality of the toilet... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the strong quality and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting its speed, convenience, and... See more

Order

Reviewers mention positive feedback about order. Customers appreciate the ease and flexibility of ordering,... See more

Subscription

Consumers find the subscription service to be very positive, highlighting its convenience and flexibility.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product, loo rolls, Economical and on an easily suitable/ adjustable subscription basis. Would recommend as functional and yet without bleaching and hence toxins. 2 ply is absolutely fine and ro... See more

Rated 5 out of 5 stars

Love it. Yes, the toilet roll is not as soft as some supermarket sold brands perhaps, but at what cost softness! It's perfectly soft enough for the job required of it! And how can I choose any other p... See more

Rated 5 out of 5 stars

Love that you are so committed to being green and improving your processes. Think the government should reward you by lowering your tax burden maybe this would give more companies a nudge. I wish... See more

Rated 5 out of 5 stars

I've been using NP for quite a years now on subscription from the days of Naked Sprout. It's excellent toilet paper hence my continued purchase. Until the factory was closed there was a big British... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A Truly Eco-Friendly Company

Good quality, truly environment-friendly products & excellent customer service. I especially love the bamboo kitchen roll & the way it's so easy to amend one's subscription & delivery date.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great products, great ethos.

My family have been using the loo paper, kitchen paper and tissue products for some months now and the quality and useability are excellent. The ordering system works well too. We are also very impressed by the ethics and sustainability piece surrounding the company's ethos and their regular email updates are always informative. This is a group of people who do what they say they are going to do......impressive!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I trust this company

The subscription service is useful and very easy to manage. I love the genuine eco friendly rolls and packaging. The paper is soft, strong and never blocks the loo. It's great to support this and Buy Women Built companies. The newsletters are informative and fun. I trust this company.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

It's just great

We've been using Naked paper products for quite a while now & have no complaints. I'm surprised to find so many reviewers complaining - quite literally First World problems though of course. I will never go back to white
bleached tissue, bad for us in every way

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Nice company and good PR

Nice company and good PR. The kitchen role is a good performer, and the loo role is long lasting. Would like it to be a little thicker if possible. Tissues could be a little softer too but otherwise perform well.
Nice company and I wish them well!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company and products

Excellent company. Ordering process straightforward, and easy to adjust orders/dates if needed. Packaging all recyclable and as compact as possible.
I use both the kitchen roll and loo roll and both are excellent. The fact that it is unbleached and recycled is very important; let’s try to tread more lightly on the earth wherever possible.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

It works for me.

I've used their bamboo and recycled toilet paper, kitchen paper towels and tissues. All were fine. I also like that Naked Paper is a B Corp, that the product apears to be is about as environmentally sustainable as possible, and that it's simple to order and adjust my recurring order nearer the time. The only thing I miss about Who Gives a Crap is the colourful, playful wrappers.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product in every way

Excellent product in every way! Been using the bamboo toilet paper for over a year now and will never go back to bleached. Love the product and the company, thank you 🙏

11 February 2026
Unprompted review
Rated 5 out of 5 stars

All round Fabulous !

Great products. Subscription service really easy to manage / postpone deliveries. Ethical company. Good communication. What is not to like ?

11 February 2026
Unprompted review
Rated 3 out of 5 stars

I want to love all these products but the only one I would really recommend is the Kitchen rolls

I really like the kitchen rolls but the toilet paper is a bit rough and does not always flush away easily. The paper tissues are very thin so although they are soft I need to use twice as many.

11 February 2026
Unprompted review
Naked Paper logo

Reply from Naked Paper

Thanks so much for trying Naked Paper and we really appreciate the feedback. We're also updating and improving our products to make sure they work for everyone so hopefully you'll see changes that mean they work better for you in the future.

Rated 5 out of 5 stars

Great sustainable loo roll!

I switched to Naked Paper in 2020 as I was looking for a sustainable brand and, having a B Corp business too, I was happy to find Naked Paper (Naked Sprout as was!). I have been happily using their loo roll - and tissues - ever since. I think it is a great product and am so happy to be able to support a business that is plastic free and looking after the planet! The fact that it is now Buy Women Built is even better!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product ! We’ve been using for a couple of years now. No complaints. Fantastic service. Happy to be supporting this company

11 February 2026
Unprompted review
Rated 5 out of 5 stars

An easy change for the better

The toilet paper, while not luxurious, does the job perfectly well. The beige colour is odd at first, especially if you’re a fan of not flushing every time you have a pee, but what are we all doing this for? I signed up for a subscription and it’s really easy to delay if you’re not using it so quickly. My household has converted!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Ethical, no unnecessary plastic

I buy the bamboo toilet paper on subscription. I love that it has no plastic wrapping, is unbleached, is delivered to me, is an ethical company. The loo roll itself is soft and absorbent. Also, you can make changes to your subscription easily if you need more or less.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

It is easy to order. Easy to change delivery dates and is next day delivery. The product is better than many leading brands on the market. Plus it's great to know the impact, buying this product, has on the environment.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great company and great ethos

Great company and great ethos. Good quality paper and who cares if it's not white, in fact every time I use I feel a nice warm glow because I'm doing something to help our beautiful planet.

11 February 2026
Unprompted review

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