NailPolish.co.uk Reviews 

522
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Bought max factor miracle pure nail polish worst nail polish I have ever bought poor coverage needed three coats uneven very strange for max factor usually a high quality brand .

Rated 1 out of 5 stars

I use a lot of OPI, and like their products - afraid their customer service leaves a lot to be desired. I purchased their Rapidry from a department store, but hasn't lasted very long before becoming... See more

Rated 1 out of 5 stars

Placed an order on the basis of their quick delivery as promised on their website. 2 weeks later and I haven’t received the order. I have sent 2 emails enquiring where the order is, and really disa... See more

Rated 1 out of 5 stars

Paid for next day delivery, checked item was out for delivery, sent out 8.45am. Told at 3.00pm be delivered between 5.30 and 7.30pm. Rang depot at 5.40pm package been brought back to depot, as driver... See more

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1.2

Bad

TrustScore 1 out of 5

522 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.2

All reviews

(522)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

The service provided by this company was first class. Courteous response to queries, rapid delivery, and in fact everything as promised.

15 October 2015
Unprompted review
Rated 5 out of 5 stars

A world of colour at your fingertips!

Fantastic service from this company, items received the next day and very well packaged. An amazing range of nail brands and colours to choose from and at very competitive prices. I will definitely use this company again and highly recommend.

14 October 2015
Unprompted review
Rated 5 out of 5 stars

A* site

brilliant love this site &delivery is so fast perfect a*

14 October 2015
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

My nail varnish was delivered quickly and in excellent condition. The product itself was genuine and beautiful. I will definitely use this website again.

12 October 2015
Unprompted review
Rated 3 out of 5 stars

Great product/prices - poor delivery

Because I work full time I was not home to sign for delivery and just moved in so don't know neighbours - easier to collect from depot except that entailed a 15 mile round trip - for that reason unlikely to use again - I did opt to collect from my local pharmacy only to be then told that option wasn't actually available after all - ridiculous performance for a few nail polishes

11 October 2015
Unprompted review
NailPolish.co.uk logo

Reply from NailPolish.co.uk

Thank you for taking the time to write a review for us. We did not hear from you prior to your review, so we were unable to do anything to put this right for you.

For the security of our customer's orders, and due to Royal Mail's dangerous goods regulations, we had to use a courier for your delivery. Because of the number of items you ordered we weren't able to pack them so they could be posted through your letterbox, so on this occasion we had no option but to put them in a small box and send them with a courier. We are sorry you feel that our courier you down on this occasion.

There are a number of options with our courier, including the option to leave the parcel in a safe place at your address - or rearrange a weekend delivery (or another day/time that was convenient for you). Had you contacted us, we could have arranged either of these for you. Alternatively, you could have entered your work address for the delivery.

For anyone reading this who is unsure about our delivery couriers and policies, please contact us via the following page and we'll be glad to assist you promptly: http://nailpolish.co.uk/pages/contact

Yours,

The NailPolish.co.uk Team

Rated 5 out of 5 stars

Excellent products AND service

Just bought OPI thinner (just 3 drops to thin nail varnish) which I hadn't even known existed till I scrolled through the site. This even works on their nail strengthener! Not only did this arrive beautifully and safely packaged, it also arrived earlier than expected. And price wise, considerably cheaper than the same item on Amazon (I checked...)

Very impressed, and will definitely buy all my nail stuff here in the future.

6 October 2015
Unprompted review
Rated 5 out of 5 stars

Super fast delivery!

Really great service, spent just over the £15 'free postage' threshold and items arrived well-packaged within 24 hours! Really good value too.

1 October 2015
Unprompted review
Rated 5 out of 5 stars

5 nail polishes

I ordered 5 nail varnishes from the website about 9pm Tuesday night. On Wednesday I received an email to say my order was received and had been dispatched, then I received them on Thursday before lunch time!

It's fantastic service and exceptional value for money! Will definitely be buying more and would recommend this company to everyone!

30 September 2015
Unprompted review
Rated 5 out of 5 stars

Speedy

Very quick & seemless with free delivery

29 September 2015
Unprompted review
Rated 3 out of 5 stars

Opi nail polish

Expensive OPI nail polish and it does not last, 1 days wear and coming off at the tips, not worth the money. Thumbs down for this product

27 September 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered Friday lunchtime and delivered Saturday morning. Very happy!

25 September 2015
Unprompted review
Rated 5 out of 5 stars

Great service and good prices.

Nail Polish.co.uk have the biggest range of nail polish imaginable. They are also cheaper than you can get on the high street. Normally the items arrive very quickly. My last order took a while longer as it was mis scanned at the sorting office. This was not the fault of Nail Polish.co.uk. I can thoroughly recommend this company.

25 September 2015
Unprompted review

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