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2.7

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Order never arrived, nor did a reply

Hello,
This is regarding order #23317, made on May 12 2025. First of all, I never got a follow-up e-mail (except for the 1st one, confirming the order), about shipping and delivery date. Since I had to move from the address where I was living and I wasn't quite sure when the order would arrive, I wrote a message via this very channel - I don't remember exactly when, probably around May 20 -, saying that, in case the order didn't arrive until May 25 (the date I left that address), if you could please cancel the order and reimburse me. I never heard back from you. Moreover, I believe the order was never delivered, since my friend who passed by my old house never found the package. Could you please get back to me and tell me what happened?
Thank you.
p.s. this is very frustrating, since I was a customer of yours who had already purchased the product twice... but via Amazon.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMED?

Im seriously pissed. I've ordered more than a month ago and i did not recieved any news. Only message i ever recieved was that the order was being processed.

I contacted support at naillabelixir.com, as well as other emails. Not only they did NOT answer , but i fear they BLOCKED ME. Which is upsetting, since i paid GOOD MONEY for my products.

I won't give up. I get it, sometimes delays happen. But ghosting is not a professional way of dealing with stuff. Specially when the payment was already processed.

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a product and never received…

Ordered a product and never received it. No big deal, happens all the time. Contacted the company via their website 4 times now and not once has anyone come back to me to address my query. I would avoid caution using the website direct as you have no recourse through them if they simply don't acknowledge you. Trying to claim my money back through the bank I purchased with.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Finally Found Relief

Finally Found Relief! I've dealt with stubborn nail fungus for what feels like forever. I tried so many different treatments, but nothing really worked. Then, I discovered this product, and within a month, I noticed real improvement. After consistently using it, my nails are clear, and I’m no longer self-conscious about showing my feet. I only wish I had found this sooner!

5 September 2024
Unprompted review
Rated 5 out of 5 stars

No More Embarrassment

For years, I was embarrassed to show my feet because of ugly nail fungus. I tried different treatments, but they didn’t help much. Then, I found this product, and my nails started getting better quickly. Now, I can go barefoot without feeling ashamed. I just wish I had found this sooner.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

This is the only product that helped…

This is the only product that helped me. I tried countless products and home remedies and at most they helped alleviate the spread. But after like 3 weeks of applying this one I started seeing some improvements. Now I can finally say I am fungus free.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Finally Odour-Free

In my 60s, I've battled nail fungus and discomfort for decades. After trying countless products and treatments, only Nail Lab Elixir worked. My nails are finally odour-free. I wish I'd found this sooner!

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Confidence Restored

For nearly two years, my split, discoloured nail embarrassed me at the gym and beach. After using Nail Lab Elixir for just over a week, my nail's colour has dramatically improved. This is the only product that truly worked, and I feel confident wearing sandals again!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Athlete's Nail Saviour

As a footballer, nail fungus embarrassed me and caused pain during training. After two weeks of using Nail Lab Elixir, my nails show significant improvement. This is the only product that truly worked!

20 August 2024
Unprompted review
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