NaijaMarket.co.za Reviews 

319
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and efficient service, highlighting the ease of the ordering process and excellent communication. Many people were particularly impressed with the incredibly fast delivery, often receiving their items sooner than expected and in perfect condition. Reviewers also frequently noted the high quality of the products, confirming that what they ordered was exactly what they received. However, some customers also noted that packaging could be improved, with suggestions for stronger materials and better handling of fresh produce.

What people talk about most

Service

Consumers find service to be positive, with many expressing happiness and appreciation for the provided... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting quick and seamless... See more

Product

Users describe positive interactions with the product, frequently highlighting that items are received in... See more

Order

Reviewers highlight positive aspects of order, with many praising the swift and smooth process from placement... See more

Quality

People report positive experiences with quality, noting that items and food products arrive in good or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

Prompt communication of choices They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund,... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more


Company details

  1. e-Commerce Service
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

319 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(319)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt communication of choices

Prompt communication of choices
They communicated promptly and clearly that one of the items ordered was not yet available, but would be within a few days. They gave me a choice of either a refund, or delaying delivery till the item was available.
I went for the latter option, and didn't regret it at all. The item(moinmoin leaves) came along with the other items as promised, and was quite fresh.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE RECEIVED

I hated a crisis where I needed specifically Peak Full Cream powdered milk. This brand specifically is sold by a very online companies, not available in stores. Trust me, I tried. I phoned Naija marked and they had stock in hand. This was late afternoon. I dialed the cellphone given on the website and it was immediately answered. I was (understandably so) waaay too late for their next day delivery, but I explained my situation and said they will make a plan. It is now9:24 am and I received my parcel at 9. This tipe of service and empathy for customers is not the norm, and thank you for helping me out so quickly..

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Really happy with this service. They have everythingggg you may need for Naija cooking at reasonable prices. Customer service was great. They deliver too!

26 June 2025
Rated 5 out of 5 stars

Perfect Perfect

Perfect Perfect, being shopping from naijamarket, absolutely 💯 percent fresh food stuffs i honestly do recommend to anyone looking to buy Nigerian foodstuffs,fast delivery too

7 June 2025

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