Nice looking kit, reasonable price when on offer. Had some dosing issues as didn’t get the full 10 out of my cartridge so knocked a star off, but the customer service couldn’t not be better in resolvi... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I started taking the injections for M.E. I wasn’t sure if it was helping after 2 months but I had to go away because of an emergency and forgot the injections. Since I stopped taking them my fatigue a... See more
Company replied
Great product. I’ve been using NAD+ to help manage my mast cell degranulation issues and Chronic Fatigue Syndrome for a few years, and I loved switching to this brand. Their pen injector is so much ea... See more
Company replied
I have been taking NAD for 6 months now and can positively say this has taken me out of my brain fog and lack of energy. Initially the spark came back but using it regularly and consistently the resu... See more
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Company details
About NAD+ At Home
Written by the company
Welcome to NAD+ AT HOME The home of advanced, pharma-grade NAD+ supplements for energy, skin, sleep, and longevity. We are the original NAD+ supplement company, pioneering anti-ageing at the cellular level and trusted by thousands to support healthier, stronger, better living.
All of our supplements are backed by cutting-edge science and manufactured to pharmaceutical standards, making NAD+ AT HOME the brand you can trust. Whichever product you choose from our ultra-stable capsules to our refillable pens and subcutaneous kits, you’ll be supporting cellular energy, skin health, and healthy ageing from the inside out.
Why NAD+ Matters
NAD+ (nicotinamide adenine dinucleotide) is one of the most essential molecules in the body, responsible for supporting energy production, DNA repair, brain function, and healthy ageing.
Unfortunately, NAD+ levels decline naturally as we get older, leaving us feeling tired, unfocused, and less resilient. Our products are designed to replenish and restore NAD+ levels through advanced yet easy-to-use supplements, so you can look younger, feel stronger, and live better every day.
Our Product Range
We specialise in premium solutions that make boosting NAD+ simple and accessible:
✔️ NAD+ subcutaneous injection kit -Convenient, effective, and powerful, pharma-grade subcut delivery at home.
✔️ NAD+ pen kit – Precise, 100% bioavailable delivery in a refillable, effortless auto-injector pen.
✔️ Liposomal NAD+ capsules – High-absorption oral NAD supplements that provide cellular support and everyday wellness benefits.
✔️ Complementary boosters such as L-Glutathione injections to enhance detoxification and skin radiance.
Wellness Without Compromise
At NAD+ AT HOME, we understand that life today is busier and more demanding than ever.
That’s why our products are designed for convenience without compromising on safety or quality. With our science-backed NAD+ AT HOME supplements, you can enjoy clinic-level results in your own space, on your own schedule.
Benefits You Can Feel
Our customers use our NAD+ and wellness supplements for a variety of reasons, from boosting energy and focus to supporting healthy ageing and skin vitality.
Some of the most common benefits people report include:
✔️ Improved daily energy and reduced fatigue
✔️ Sharper mental clarity and focus
✔️ Enhanced athletic recovery and performance
✔️ Glowing skin and youthful vitality
✔️ Stronger cellular health and longevity support
Our Commitment
We pride ourselves on providing safe, natural solutions that help our customers thrive in a world filled with modern-day stressors such as pollution, free radicals, and toxins.Our supplements are crafted with care, guided by science, and trusted by individuals who want to live healthier, longer, and better lives.
Join the Wellness Revolution
Whether you’re new to NAD+ or already familiar with its incredible benefits, NAD+ AT HOME is here to make your wellness journey easier.
Your Health, Our Priority
Written by the company
- Supporting Your Wellness Journey
- From NAD+ injections at home to liposomal NAD+ capsules, we’re committed to providing safe, science-backed solutions that put your health and vitality first.
Free Express Shipping
Fast delivery, no hidden costs
Every order comes with free UK shipping. Once your order is confirmed, it’s usually dispatched within 24 hours, so you can start your NAD+ wellness journey without delay. *(weekends vary)
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 0203 824 2840
- sales@nadaid.co.uk
- nadplusathome.com
Try our innovative NAD+ Pen Injections
4.0
Great
386 reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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Concerns about transparency of Certificate of Analysis for injectable product
I contacted NAD+ At Home to request a Certificate of Analysis (CoA) for their injectable NAD+ product, which they advertise as being available for every order. Instead of simply providing clear documentation, I was challenged on why I was asking, with the company questioning my request because I had not placed an order for some time.
Given this is a premium-priced injectable product, I was genuinely shocked by that response. Asking to see what is in an injectable product before purchasing again should not require justification.
The CoA that was eventually shared raised further concerns. It did not identify the manufacturer or any external testing laboratory, relied on “in-house” testing without supporting detail, and listed results only as “complies” or “not detected” without explaining testing methods or standards. The signatures on the document were generic and non-identifiable, making it impossible to verify who had authorised the analysis.
While communication remained polite, the company ultimately confirmed they would not provide any further documentation or additional detail beyond what was already shared. For an injectable product sold at this price point, I expected far greater transparency.
I would strongly encourage anyone considering injectable products to do their own research and ensure they are fully comfortable with the level of testing transparency provided, as this experience left me uncomfortable proceeding with another purchase.
Update Further Your response:
Your response does not address the core issue.
What you supplied is not a legitimate Certificate of Analysis. A Microsoft Word document containing generic statements such as “complies” and “not detected”, without quantitative results, test methods, laboratory accreditation details, batch-specific analytical data, or a verifiable issuing laboratory, does not meet any recognised definition of a COA.
You market your product on the basis of purity and transparency. What you provided demonstrates neither.
This is not about requesting “commercially sensitive” information. A valid COA for an injectable product would ordinarily include, at a minimum:
-The name and accreditation of the testing laboratory
- Analytical methods used (e.g. HPLC, endotoxin testing methodology)
-Quantitative purity results (not qualitative statements)
-Lot-specific data traceable to the finished vial
-Signatures or verification from the issuing laboratory
The document you supplied contains none of this. It is not independently verifiable, not traceable, and not fit to be described as a COA for an injectable product.
Stating that this is “consistent with industry practice” does not make it accurate, and referencing customer opinions is irrelevant to the authenticity of compliance documentation. Whether or not a product has been used has no bearing on whether regulatory or quality documentation is genuine.
Please stop misrepresenting this document as a Certificate of Analysis. Advertising purity and transparency while providing non-verifiable, internally produced paperwork is misleading.
Unless you are able to provide a proper, laboratory-issued COA for the batch supplied, this matter remains unresolved.
30 January 2026
Unprompted review
Reply from NAD+ At Home
Thank you for your review.
For clarity, a Certificate of Analysis was provided promptly upon request. The difference in expectations related not to the existence of the COA, but to a follow up request for unredacted, commercially sensitive information (such as manufacturer identity and proprietary testing detail), which we do not disclose publicly.
The COA supplied is a legitimate customer-facing document confirming the composition, purity, and compliance of the finished product, using standard industry reporting such as “complies” and “not detected.” This format is consistent with how similar products are documented across the injectable wellness sector, and reflects the same customer-facing approach used by other brands offering comparable products.
Every batch we produce is tested and released through our quality and compliance processes to a high standard. We would also note that this feedback reflects a personal view formed without using the product, whereas many verified customers who have purchased and used our products have reported shared positive experiences.
Reply from NAD+ At Home
Thank you so much for your wonderful review! 🤩 We’re thrilled to hear that, even though you’re fairly new to NAD, you’re already loving the benefits. Your support means the world to us!
If you ever have any questions or need guidance along the way, please don’t hesitate to reach out, we’re here to help you make the most of your NAD journey.
Thanks again for choosing us!
Excellent company trustworthy and…
Excellent company trustworthy and professional, My parcel went missing, and they replaced it without questions highly recommende
5 January 2026
Reply from NAD+ At Home
Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you found our service trustworthy and professional.
Your satisfaction is our top priority, and we’re glad we could resolve the issue with your missing parcel promptly and to your satisfaction. If you ever need any assistance in the future, please don’t hesitate to reach out.
Thank you again for your recommendation!
Definitely worth your money
Fast Shipping and good NAD+ quality products positioned at the right price.
19 January 2026
Reply from NAD+ At Home
Thank you so much for your kind words! We’re delighted to hear you’re happy with our fast shipping and the quality of our NAD+ products. We strive to offer the best value without compromising on quality, so your feedback means a lot to us. If you ever have any questions or need assistance, please don’t hesitate to reach out. Thanks again for choosing us!
I didn’t reserve anything now and it’s…
I didn’t reserve anything now and it’s stopped in the clearness
19 January 2026
Reply from NAD+ At Home
Hi there,
Thank you for your message. We’ve tried to respond to you twice by email, but we’re still not entirely sure what the specific concern is, as nothing has been received on our side.
Reply from NAD+ At Home
Thank you for your feedback! We understand the pricing may feel high, but it reflects the quality we aim to deliver. Providing attentive, reliable support is something we take a lot of pride in, and your comment truly means a lot to our team.
Professional service and they are very…
Professional service and they are very quick in responding !
16 January 2026
Reply from NAD+ At Home
Thanks for your great feedback! We’re happy to hear you experienced fast and professional service. Our team takes pride in being responsive and helpful, and your kind words really motivate us.
Great product and shipping was quick…
Great product and shipping was quick and on time. Product came as described.
29 January 2025
Reply from NAD+ At Home
Thank you so much for your great feedback! ⭐️ We’re really happy to hear that you’re pleased with the product and that shipping was quick and on time. It’s especially good to know everything arrived exactly as described. We truly appreciate your support and hope you continue to enjoy your experience with us!
Reply from NAD+ At Home
We’re very sorry for the confusion caused by the lack of clear instructions and for the frustration this created.
We’ve since been in contact with you via email to clarify everything and hope we’ve now resolved the situation for you. Thank you for your feedback, it helps us improve going forward.
Had issues with delivery customer service as it should be with DPD…
Had issues with delivery with DPD saying they could not deliver to my pick up point a shop open 18 hours but that is DPD issue
But you cannot fault the customer service from NAD at home as soon as i reported it Holly arranged for another to be sent out which arrived safely these guys n gals are always friendly and helpful in there emails and you always seem to deal with a human not some ANNOYING AI bot
6 January 2026
Reply from NAD+ At Home
Thank you so much for your kind words! We’re really glad to hear that Holly and the team were able to assist you promptly and that you felt supported throughout the process.
We totally understand how frustrating delivery issues can be, especially when they’re out of our control. It means a lot to know that our customer service made a positive difference for you.
If you ever need anything else or have any questions, please don’t hesitate to reach out, we’re always here to help (and always human!).
Thanks again for your lovely feedback.
Brilliant product!
I have had a really positive experience using NAD and the injection pen. The instructions make it super simple and quick to use, with no mess or loss of the fluid.
I really feel a difference after 2 weeks with my energy levels and my skins appearance... so I will definitely continue to use.
My experience with customer service has been brilliant, I had queried my order after accidentally making two accounts, I spoke to someone who quickly corrected my order and subscription and sent some extra needles also. I also had a quick email response to another question I had so very impressed!! Thank you!
1 December 2025
Reply from NAD+ At Home
Thank you so much for taking the time to share such a detailed and positive review. We’re delighted to hear that you found the NAD injection pen simple, quick, and mess-free to use, and it’s fantastic to know you’re already noticing improvements in both your energy levels and skin after just two weeks.
We’re especially pleased that our customer service team could assist you swiftly and make the experience seamless, providing attentive support is something we truly value. Your kind words mean a great deal to us, and we’re grateful for your trust. Thank you again for choosing us; we look forward to continuing to support you on your wellness journey.
Feeling so much better in the morning…
Feeling so much better in the morning without fatigue or feeling tired
1 December 2025
Reply from NAD+ At Home
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re feeling noticeably better in the mornings and experiencing less fatigue. It’s incredibly rewarding to know the product has made a positive difference for you. We truly appreciate you taking the time to share your experience, and if you ever need any support or have questions, our team is always happy to help.
The convenience of the pen
The convenience of the pen , it’s easy to use , the needle is ultra thin and comfortable.
I hope you add vitamin D and vitamin B vials too
1 December 2025
Reply from NAD+ At Home
Hi,
Thank you so much for your lovely feedback, we’re really pleased to hear you’re enjoying the convenience of the pen and finding the ultra-thin needle comfortable and easy to use.
We also really appreciate your suggestion regarding vitamin D and vitamin B vials. Feedback like this is incredibly valuable to us, and we’re always reviewing ways to expand and improve our range.
Thank you again for taking the time to share your experience.
Kind regards,
Georgina
Didn’t have the initial or long term…
Didn’t have the initial or long term impact as previous orders
28 November 2025
Reply from NAD+ At Home
Thank you for taking the time to share your experience, we really appreciate the honest feedback.
One possible reason the impact felt different compared to earlier orders is that, if you’ve been using NAD⁺ regularly, your levels may already be well supported. In that situation, the effects can feel less noticeable, as the body doesn’t always respond in the same way once it’s no longer depleted. Some people find they need less, or less frequent dosing, rather than more.
We often explain this using a “bucket” analogy: the goal is to fill the bucket to an optimal level without letting it overflow. Striking the right balance helps ensure you’re maximizing the benefits without overloading the system.
Having a few issues with air bubble still present in pen
I had a few issues with the delivery company but Holly Q at customer service was very helpful and things got sorted out. If my rating had just been on this experience, I would have given a higher rating. However, on first using the Nad+ pen, I wasn’t able to get rid of the air bubble, despite priming the pen multiple times. So every time I use the first cartridge, I need to make sure that I tilt the pen a certain way so that the bubble is away from the needle part. I raised this problem with customer service and was told I would be send a replacement pen, which I am still waiting for.
Another issue is that each cartridge is supposed to provide 10 doses, however I injected dose 8 this morning and there are definitely not two more doses in the cartridge. Probably only one more, at a push and with the added issue of the air bubble still present.
As for results, it is probably too early to tell.
I will give these products another month to try, but if the issues are still present with the pen and air bubble, and no visible improvement in myself, I will be cancelling my subscriptions. But I am hoping things will improve as the weeks pass.
19 December 2025
Reply from NAD+ At Home
Thank you for taking the time to leave such a detailed and balanced review, we really do appreciate the feedback.
I’m sorry to hear about the issues you experienced initially, both with the delivery and with the pen. I’m pleased to hear that Holly was able to help resolve the delivery side, and to clarify, we have now replaced the pen to address the issue you described.
In relation to the cartridge doses, each cartridge is designed to allow for the stated number of doses when drawn accurately. However, small variations can occur depending on priming, air displacement, and individual technique.
Regarding results, you’re absolutely right that it can be too early to tell. Many clients find benefits build gradually over several weeks as levels begin to stabilise, rather than noticing immediate changes.
Please also know that we’re always happy to arrange video calls if it’s helpful, whether that’s to walk through the pen, priming, or technique in real time, or to answer any questions directly.
We genuinely appreciate you giving the products more time, and we hope the replacement pen resolves the practical issues so you can continue comfortably. Should you have any further concerns at all, please don’t hesitate to contact us, we’re always here to help.
Love this brand
Love this brand. Had an issue with shortage in my first cartridges but they resolved and I’ve been back for more including the capsules.
28 November 2025
Reply from NAD+ At Home
Thank you so much for your lovely feedback, we really appreciate you taking the time to share your experience.
I’m glad we were able to resolve the issue with the initial cartridges quickly for you, and it’s great to hear you’ve felt confident enough to come back and try the capsules as well. We always aim to put things right when something isn’t quite perfect and to support our clients properly throughout.
Thank you again for your continued trust, it truly means a lot to us.
I feel great ever since I started Nad +
13 November 2025
Reply from NAD+ At Home
Thank you so much for taking the time to leave a review, we’re really pleased to hear that you’re feeling great since starting NAD⁺. It’s always lovely to hear positive feedback and know our clients are feeling the benefits.
Thank you again for your support, and please don’t hesitate to reach out if you ever have any questions or need further guidance.
Nad pulse really helps with
Nad pulse really helps with
Energy and mood it’s amazing I feel soo much within my self
6 November 2025
Reply from NAD+ At Home
Thank you so much for sharing your experience.
We’re really pleased to hear how well NAD Plus has been supporting your energy and mood. It’s wonderful to know you’re feeling such a positive difference within yourself, that’s exactly what we hope clients experience.
Thank you for your kind words and continued support.
I ordered 3 packets of pills to assist…
I ordered 3 packets of pills to assist with my knees, I received the first lot now they continue to send every month and debit my credit card when I only wanted the first to see if it works. Avoid, avoid,avoid
14 December 2025
Unprompted review
Reply from NAD+ At Home
Thank you for taking the time to get in touch. We’re really sorry to hear about your experience and would like to look into this for you.
At the moment, we’re unable to locate your order based on the information provided in this review, so we can’t yet verify a purchase with our company. In some cases, customers may place an order that includes a subscription option and later realise this wasn’t their intention. When customers contact us directly, we’re always happy to help by reviewing the order and cancelling or adjusting it where appropriate.
We’d really appreciate it if you could contact our customer support team directly with your order number or the email address used at checkout, so we can investigate this fully and resolve it for you as quickly as possible.
Our team is here to help, and we’re committed to making sure all customers have a clear and fair experience. Please email help@nadaid.co.uk
Reply from NAD+ At Home
Thank you for your review ⭐️💛
We’re pleased to hear you’re feeling great and happy with your experience. Thank you for your support 😊✨
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