Neighborhood Assistance Corporation of America Reviews 852

Trusting the process, so far it has been good. my counselor has been amazing through this process

I begin this process in 2024 and I am very close to achieving one of my life dreams in purchasing the home. I truly believe that the NACA program looks out for the working-class citizen. I would recommend that everyone goes through NACA to buy a home to keep from being misled and cared for throughout the homebuyer process.

Ellen Peterson is truly exceptional at NACA. Her customer service is unmatched — she’s patient, knowledgeable, and genuinely committed to helping members succeed. Every interaction with her feels supportive and empowering. She explains things clearly, answers every question with confidence, and makes the entire process feel easier. Because of her expertise and the way she shows up for members, I feel even more confident moving forward.

My Honest Review of NACA
I want to share my honest experience with NACA. The process with NACA is definitely very documentation-heavy. You have to be patient and prepared to submit a lot of paperwork. It can feel overwhelming at times, and the process may take longer than expected if everything is not submitted correctly.
One thing I learned through this experience is that the NACA counselor assigned to you makes a huge difference. At first, I was assigned a counselor who unfortunately was not very encouraging or helpful. Because of that, the process felt much longer and more stressful than it needed to be.
Recently, I was reassigned to a different NACA counselor, and the experience has been completely different. He has been phenomenal. He responds to emails, explains everything clearly, and walks me through every step of the process. I can see the urgency he has in helping me get approved, and that support has made a huge difference.
From my experience, the process itself is demanding, but having the right counselor makes all the difference. I finally feel some relief now that I have someone who is truly helping guide me through this journey.
Once I have the keys to my home in my hands, I will definitely be giving my counselor a well-deserved shout-out.
Thank you.

I am incredibly grateful to Neighborhood Assistance Corporation of America (NACA) for making my home buying journey such a powerful and rewarding experience. From start to finish, the team was knowledgeable, supportive, and truly committed to helping me succeed as a homeowner.

What stood out most was their dedication to educating and preparing me every step of the way. The process required discipline and organization, but NACA made sure I understood exactly what was needed and why. Their guidance gave me confidence and clarity throughout the entire journey.

Because of NACA, I am now on my way to being a homeowner — something that once felt overwhelming but is now a reality. I truly appreciate their mission to make affordable homeownership accessible and their genuine care for the people they serve.

Thank you, NACA, for helping turn my goal into a reality!

So far so good, I'm trusting the process.

I would like to share my positive experience while going through the home buying process with NACA. As a first-time homebuyer, the process can feel overwhelming, but my counselor, Dwayne Jordan, has been extremely supportive, knowledgeable, and patient throughout every step. He takes the time to explain everything clearly, answers my questions thoroughly, and makes sure I understand what is required to move forward successfully.

Dwayne Jordan has been professional, responsive, and encouraging during this journey. His guidance has helped me stay organized and confident in reaching my goal of homeownership. I truly appreciate the structure and accountability that NACA provides, and I am grateful for the support I have received so far.

I look forward to completing this process and would highly recommend NACA and Dwayne Jordan to anyone serious about becoming a homeowner.

— Daniel Garescher

NACA has been very helpful with purchasing our very first home. Our counselor Dwayne Jordan has been amazing making sure that we have all the correct documents and has answered every question we have.

I had my first meeting with my NACA counselor R.S. and the process is a bit tedious but rewarding. I came in to the meeting with wavering emotions that I might not be a good candidate for this program to then end the meeting validated and empowered. I am excited to see where this process takes me and trust that my counselor will work alongside me.

I just had my intake appointment yesterday on 2/26/25 my counselor is very knowledgeable and I'm really optimistic about being a homeowner

I have been with NACA for some time , and now the timing is perfect my counselor has gotten me thru all the hurdles and Gods willing I will be in my new home soon...

All the staff of naca as been with me since day one . Educating and helping me though the course of my journey to home ownership. This is a very good program that help with the opportunity of owning a home a non-traditional way no credit judgments, no down payment or closing. I' have been trying to purchase a home for a while, now this give me hope to be a home owner .

NACA is a decent program to help make it easy to buy a home. They assign counselors and tools and a database to keep everything organized and sufficient. It can be mentally exhausting sometimes, but if you have your paperwork together you can breeze through it.

NACA is a great tool to use for first time homebuyers. I am in the process of buying my first home and NACA is guiding me through what it takes to be financially prepared for a home. Even if I don't get the mortgage through NACA, I am grateful for the knowledge it has given me thus far

My experience with them is amazing so far. My counselor is very good and right to the point.

I have been working with the best counselor in my situation. Mrs Ellen Petersen, walks you through the process in a manner you can follow and understand. My family and I are currently at the Action Plan status. I genuinely can feel our forever home in our grasp thanks to her time, patience and advice. Thank you for all you do not just for me but for families like mine.

The process is very smooth, straightforward, and informative. Our Counselor, Dwayne Jordan, has been amazing, patient, and extremely helpful. We are grateful to be members.

NACA has made home buying possible for me. And the best part is I am learning about homeownership along the way. I know a conventional loan lender wouldn’t be so helpful and educational. Thanks for helping me make a lifelong dream come true NACA. PS, they do put you to work, meaning be prepared to upload many docs and actively partake in the process. But it’s sooo worth it!

What made my experience great was just being able to be apart of such an amazing program. As a first time homebuyer, NACA has made this process encouraging and super helpful. The process to start and become a member was simple and straightforward. My Counselor Dwyane Jordan has been very professional from the start. He has been a huge help during this process. He answers all of our questions and in a timely manner! He always makes sure that we understand everything throughly. I would highly recommend going with NACA for first time homebuyers! -Keyonte

I had a great experience working with NACA throughout my home buying journey. My counselor, Dwayne, has been extremely helpful every step of the way. He provided clear guidance, answered all of my questions thoroughly, and made sure I understood each part of the process.
Dwayne was patient, knowledgeable, and always willing to take the time to explain things in detail. Buying a home can feel overwhelming, but with his support and direction, I felt confident and well-prepared.
I truly appreciate his dedication and the guidance he’s given me during this journey. I highly recommend NACA and especially Dwayne to anyone looking to purchase a home.