Naamaste London Appliances Reviews 82

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Item never arrived on the date stated, or anytime after. I emailed twice and left a message on their answer phone but had no response at all. Applied for a refund as when you pay by PayPal, this is im... See more

Rated 5 out of 5 stars

Tv and tumble dryer Great experience using marks electrical decent website easy to order and great updates along the way I ordered a tv And tumble dryer on two separate occasions and both times was... See more

Rated 1 out of 5 stars

We ordered a fridge freezer from here. Paid for the item then had a phone call saying it was damaged and they had no more in stock so we cancelled the order & ordered from another company.... See more

Company replied

Rated 1 out of 5 stars

I should have read the reviews first. Terrible company, complete con artists, I bought an appliance but it didn't fit. I contacted them within 7 days of it arriving asking for a refund and to send... See more

Company details

  1. Household Goods Wholesaler

Written by the company

Established with a passion for transforming houses into homes, Naamste London Homewares embarked on a journey to provide customers with the finest selection of homeware and home appliances. Our story is built on a foundation of trust, quality, and exceptional customer service. With years of experience in the industry, we have earned the reputation of being a trusted source for all your home needs.


Contact info

2.1

Poor

TrustScore 2 out of 5

82 reviews

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Rated 1 out of 5 stars

I bought a freezer from this company

I bought a freezer from this company. The order was not received and constant calls to this person but no response. I requested a refund a month ago and still waiting. Fraud Fraud Fraud! DO NOT BUY FROM THESE PEOPLE.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

My name is nikunj rameshbhai patel and…

My name is nikunj rameshbhai patel and i am also company owner and he get a sponsorship license but it's totally fraud i already complain immigration so please be carefull. I am concerned about the accuracy and legitimacy of the reviews, and the fact that my identity is being used for business operations without my permission.

Please investigate the company profile and take appropriate action. I can provide supporting documents if needed.

Fraud people name : prakash baldaniya
Mo number : 07831716419

5 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM !!!!

About 2 months ago I ordered a replacement induction hob.

No order confirmation no receipt no hob I had to contact the bank to get my money back do not buy from this place

3 July 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM
I ordered a fridge 2 weeks ago, I didn't receive a confirmation email and haven't received the item. I have tried to call and all calls go to voicemail on both sales and customer service lines.
DO NOT USE THIS COMPANY I have notified my credit card company and they have filed a dispute.

23 April 2025
Unprompted review
Rated 1 out of 5 stars

I didn’t receive my item !

I didn’t receive my item !! I didn’t receive any kind of e mail . Why people is so awful? Probably a fake company , wishing them all the worse. It’s really unfair take advantage on honesty people.

31 March 2025
Rated 1 out of 5 stars

Do not use this company

Do not use this company. Have reported to bank, small claims and fraud as it's a scam.

Socials are out of date. Phone numbers go to mailbox full and do not reply to emails or online forms.

Luckily I was able to claim money back through bank fraud team. So, please please do not use this company!!

They claim a refund has been issued - it has not. This company is a scam and please steer well clear. The reason this company are known scammers - the order was actually not in my name, was sorting for my elderly mum. So, they claim to have refunded me? Luckily, as stated, I dealt with my mum's bank and they were superb.
Please do not use this company. The red flags are there re the inability to contact them, negative reviews (mum has been firmly told to always check trustpilot) the list goes on.

15 February 2025
Unprompted review
Naamaste London Appliances logo

Reply from Naamaste London Appliances

Dear Cheryl,

We sincerely apologize for the inconvenience you faced. During that period, we were undergoing a migration with some manufacturers and resolving technical errors, which unfortunately caused disruptions in our service. However, we want to assure you that all these issues have now been fully resolved, ensuring a seamless experience for all our customers moving forward.

Regarding your refund, we processed it immediately upon your request. If we were a scam, we would never have returned your money. We value transparency and customer satisfaction above all else.

We truly appreciate your feedback and hope you’ll give us another chance to serve you better. Trust us, visit again, and experience the improved service firsthand.

Best regards,
London Houseware

Rated 1 out of 5 stars

No delivery - it’s a scam

3+ weeks later, it still hasn’t arrived.
IT IS A SCAM - had to raise dispute with card company
AVOID

13 January 2025
Naamaste London Appliances logo

Reply from Naamaste London Appliances

Hey Ninad,

We’re really sorry for the trouble you faced. During that time, we were transitioning between manufacturers and fixing some technical glitches, which, unfortunately, caused a few hiccups in our service. The good news is that everything has now been sorted, so no one will have to go through that again!

We also want to highlight that your refund was processed as soon as you requested it. Also, the product you ordered was in high demand, so we were in a shortage of supply even though the manufacturer was not having it.

We’d love for you to give us another shot and see how much things have improved. Thanks for your feedback, and we hope to serve you better in the future!

Best,
London Houseware

Rated 1 out of 5 stars

DO NOT USE THIS SCAM COMPANY!

We ordered a fridge freezer from here. Paid for the item then had a phone call saying it was damaged and they had no more in stock so we cancelled the order & ordered from another company.

They then attempted to deliver another fridge a month later while we were on holiday. The driver rang us and we refused the fridge.

We have emailed & rang several times for our refund but heard nothing back.

It’s been 3 months of being completely ignored and we are still waiting for a refund.

Absolutely awful customer service.

18 September 2024
Unprompted review
Naamaste London Appliances logo

Reply from Naamaste London Appliances

Apologies for the delay, but our delivery guy tried so many times, but the shipping address was not proper. But after a certain try we made it possible.

Rated 1 out of 5 stars

AVOID this company!

Ordered cooker hood on 2/12 and still not received item. No response to emails all extension on their tel no’s go to voicemail but the voicemail boxes are full. I needed this urgently for my kitchen to be finished before Xmas! Don’t even know where to go to get a refund. Awful company with NO customer service at all!!!

2 December 2024
Unprompted review

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