Probably one of the best banking apps ever. I was able to open a new bank account in less than 10 minutes. The UI is intuitive, card settings can be fine-tuned at any moment (which can be useful for t... See more
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See what reviewers are saying
In general, the app is very good and user-friendly. I would only suggest adding a quick tab or shortcut to make it easier to change the “Linked to account” option. If you use a shared account, it can... See more
This is the future of banking. I was with a "regular" bank for about 40 years paying fees for everything they could possibly think of plus quarterly maintenance fees (whatever they were for). N26 do... See more
App is great, the spaces make budgeting a breeze. Other services like loans and CC would be fantastic as well. Hopefully they will be one of the first to implement the Digital euro so I can drop Ameri... See more
Company details
Written by the company
N26 exists to make your life easier. Stay on top of your finances and make the most of your money with real-time banking and innovative features—all with just a few taps on your smartphone. Open your bank account in less than 8 minutes! Easy, secure, 100% mobile.
Contact info
Voltairestraße 8,, 10179, Berlin, Germany
- +49 30 364 286 880
- support@n26.com
- n26.com
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I would give -100 stars if I could
Absolutely unacceptable experience.
I had an outstanding balance of €60.73 and tried to transfer money to my N26 account about two weeks ago to pay it. The transfer did not go through and the money was returned to me.
Now N26 is threatening to close the account and send the €60.73 to a debt collection agency.
So let me get this straight: you do not allow the money to reach the account, you return the payment, and then you threaten the customer with debt collection because the balance remains unpaid.
I do not even use this account anymore and I have no interest in keeping it. I am perfectly willing to pay what is owed. I simply asked them to provide bank details, an invoice, or any normal way to pay the balance from another bank account.
Instead, I receive threats about debt collection.
For such a ridiculous and frustrating situation, one star is already far too generous. If it were possible to give -100 stars, I would.

Reply from N26
Everything works
Everything works. The app is slick and quick, recent customer support was fast and pertinent, no boilerplate bullshit.
I remember I had a lengthy problem when my email address changed, but that was a long time ago

Reply from N26
Best online bank
I have been using N26 for nearly 7 years, it is still my favourite online bank with the best customer support. They keep my money safe. They have a range of features that are useful for everyone and a very easy platform and app to navigate. I have recommended them to many of the people I meet. It is also a useful card for international travel.

Reply from N26
Really good
Really good, I wish the pockets weren't a payment feature, but in general is great!!

Reply from N26
Wonder full service user friendly…
Wonder full service user friendly application., more satisfying as a great customer. Thanks for the valuable service and support. Gova ahead towards great projects.

Reply from N26
it is easy to use with many functions…
it is easy to use with many functions of what I would like to get from my banking experience
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Excellent bank with extraordinary service! I’ve had a really positive experience with N26. The staff are lovely, friendly, and always willing to provide support whenever needed. Their customer service is professional, helpful, and reassuring.
I’m very happy with the service I’ve received and would highly recommend N26 to anyone looking for a reliable and customer-focused bank.

Reply from N26
I recently opened my account
I recently opened my account, but so far I'm satisfied with the speed, accuracy, and professionalism. The app is easy to use.

Reply from N26
Shady Online Bank
Everything you worry about with an online only Bank.
No support even with "premium" (SMART Konto) features. No Hotline as advertised, just automated message telling you to use the chat(bot).
Refusal to take any accountability, will not give out any non copy paste reply and does not even call you back after you specifically requested a callback.
Don't even bother to contact me now after the fact.
Another failure of the new no effort fintech.
Edit: was contacted by the company after leaving this review, faster than they ever would using support features.
Surely they asked for more Information to understand what went wrong, not just attempt to make this go away. Right?

Reply from N26
N26 presents the best mobile App of any…
N26 presents the best mobile App of any banks I’ve used so far. Simplistic and effective interface. For online banking, they’re the best

Reply from N26
It's really great to use N26because it is stable and trustworthy
It's really great to use N26because it is always working, and you have insurance when something online is not shipped. It's a very good, stable service that has never disappointed me.

Reply from N26
The best bank by far that I have had…
The best bank by far that I have had the pleasure to be a customer. Everything is so easy to understand ,how things work and they are very quick and helpful if you should have a problem.

Reply from N26
Use for paying on other valuta than ISK…
Use for paying on other valuta than ISK because of better exchange rates than by the Icelandic banks and also I decide when to transfer ISK to EUROS.

Reply from N26
Modern banking at its best
Really happy with N26. The card looks great and SEPA payments go through in no time. Solid app, no issues so far. 5 stars!
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