UPD: The authorities got the information, but it took more than two months to get any response, and because of this, all the funds were lost. Do not respond to the authorities regarding the crime... See more
Company replied
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UPD: The authorities got the information, but it took more than two months to get any response, and because of this, all the funds were lost. Do not respond to the authorities regarding the crime... See more
Company replied
My first experience 1month ago was not that great because order held for days due to KYC review, though it was eventually processed after I submitted my documents. I tried another BNB swap again rece... See more
I am extremely disappointed with the 3rd parties services provided by exodus wallet (N. exchange) Recently sold some equipment and tried to convert btc to usdt - provided all the information for KYC... See more
Company replied
I recently made a swap, but my order was frozen due to detected exposure. Initially, I was really frustrated. However, a customer support agent explained the situation and guided me through the KYC... See more
n.exchange is a non-custodial cryptocurrency exchange built for individuals and businesses. Users can easily swap Bitcoin, Ethereum, stablecoins, and cross-chain assets, while businesses can integrate crypto exchange functionality directly into their products. Our mission is to make crypto exchange easier to understand and easier to access - whether someone is making a direct wallet-based swap or integrating exchange functionality into a product. The priority is execution quality and clarity: users should always understand the route and the terms before they confirm.
Plaza Florencia, Local 10, 10203, San José, Costa Rica
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Typically takes over 1 month to reply
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Performed swap on the exodus platform. The funds have been blocked and have not been returned for a month! He provided all the requested documents and even more. They answer once a week and ask you to wait longer. I intend to go to court! I insist on returning my bitcoin!

Reply from n.exchange
I tried to make an exchange in my Exodus wallet. I received a requirement to go through extended KYC verification. Repeatedly provided all required documents and photos. The provider currently has ALL the required information and verifications, but I have not received ANY information for over 10 days.
Delaying the processing time to hold my cryptocurrency. The support people ask the same thing several times, I have to send them the information twice or three times.
upd: Supports are ignoring my messages and ask me to wait! The exchanger withholds my money for his own benefit
upd 2: It's been 6 days since support ignored me, no updates.

Reply from n.exchange
Great exchange! Very helpful and pleasant customer service.
I had an issue with my 2 swaps
order/O3OCJG
order/OJJKGI
I was very frustrated when I saw that more than 100K were on hold///
I use the Exodus wallet for 5 years and do all swaps within the wallet.
On 7-th of September 2024 my both swaps were on revision.
I wrote to N.Exchange and they asked me to proceed with a full KYC process. I presented all docs they required and cooperated the best I could.
Yesterday, 16-th of September the both amounts were refunded.
Keep in mind that those guys protect crypto community from money laundry and illegal transactions and I hope that crypto will remain free and not be regulated.
If you are an honest crypto user and you got your crypto legally then it will be no problem to deal with this exchange.
Recommend N.Exchange

Reply from n.exchange
It is a scam service to users, we have been silenced from reddit and as you can see they even blocked the interaction of their telegram group, in my case I have been after my funds for 2 months. I sent a sales contract, ID, Selfie, Screen of the origin of the funds, even photos of the vehicle that I sold and for which I obtained the BTC that at the time of exchanging to USDT in EXODUS WALLET they redirected the SWAP to N.EXCHANGE and my funds were frozen, they washed their hands and this dark process began, after everything I sent they said they would do a video conference which never happened, after the video conference they said it would be better to send where I bought the BTC, which I did not buy because I received them from a sale. In short, I feel like a victim of fraud and they violated my privacy and my rights, the link they sent for KYC was of no use, much less my selfies, ID, contracts... They just make fun of you in your face and keep your funds, use safe SWAP like BINANCE, KUCOIN, BYBIT or others but never do SWAP in EXODUS because the % of your funds being taken by this exchanger is very high, by the way there is little information and apart from that they claim to be AML prosecutors.
But this looks very low-class, for me it is just another cryptocurrency scam.
n.exchange /en/order/OWHKZF
This is my order so that it is visible to the world and being very transparent, they offered a refund taking 5% which they also did not comply with.
I got into AML verification when swapping in Exodus wallet. Passed the verification procedure and provided absolutely all the initial explanations. I also provided additional explanations requested by the exchange staff. 6 days have already passed since the last information was provided. The speed of processing requests is extremely low. I passed the KYC form 17 days ago. 22.09.2024
Give me my money back!
Upd: 10 days of silence after providing the last explanations!!!!!!

Reply from n.exchange
Hi! I recently made a swap on Exodus, but my transaction was suspended because my crypto was flagged as exposed. I was asked to complete a KYC process. Thankfully, customer support was very helpful and resolved the issue quickly.
This company is really good! Just the best one!
Never tried non-custodial crypto swaps before. My friend recommended me n.exchange. Everything went quick and smoothly. Swap was processed during 4 minutes 🙌😊
Swap was seamless and quick. Great rates.
Will definitely be using them again.
made a swap from ethereum to usdt - price was a bit better than competitors and swap was done swiftly
happy with experience
Made a swap some days ago, needed to go through verification. After providing everything my swap was completed.
Ps:Great support.☺️
Done with my trade. USDT TO XRP. thanks as it was fast!
My first experience 1month ago was not that great because order held for days due to KYC review, though it was eventually processed after I submitted my documents.
I tried another BNB swap again recently and it was okay with no problems. I hope it stays this way without much delay but kudos.
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