Zeller UK Reviews 

17
TrustScore 4.5 out of 5

4.6

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Zeller is one solution for all of your business finances. From POS to invoicing, accounts and cards, Zeller is the smarter alternative to your outdated business bank. By bringing every tool together into one connected ecosystem, we help you reduce the time spent on finding providers, completing long applications, onboarding, and getting set up. We do this through a simple, fast online sign-up process, and no contract necessary.


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4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.6

All reviews

(17)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Customer Service from Paz – A Huge Asset to Zeller UK!

I’ve had a great experience with Paz at Zeller UK. Her customer service is absolutely amazing — she is always kind, polite, professional and extremely efficient at getting problems resolved.

Whenever I’ve had an issue with my card terminal or account, Paz has gone out of her way to help and has managed to sort out the majority of my problems quickly. She is genuinely a huge asset to the Zeller UK team.

To be completely honest, the level of service and support I receive from Paz is one of the main reasons I’ve continued to stay with Zeller UK. Excellent customer service and she deserves recognition for it. Thank you, Paz!

Ranj

24 August 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using the Zeller card reader…

I’ve been using the Zeller card reader and overall I’m very happy with it. It’s easy to use, payments are quick, and the system is simple to manage. The setup was straightforward and it has made taking card payments much easier for my business. So far, I’ve had a very positive experience.

20 July 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thanks for sharing your review!

Great to hear the Zeller card reader has been easy to set up and is making payments quicker for your business. Glad it's working well for you.

Team Zeller

Rated 5 out of 5 stars

Zeller has saved my life to accept card…

Zeller has saved my life to accept card payments for my sales, never had a issue with them, fees are cheap enough and money goes in bank the following working day.. would never use any other company accept zeller, great customer service, friendly, and helps if any issues and solves them immediately, would recommend zeller to anyone,

Great service, would defo recommend zeller to anyone

5 stars from me

Thanks you and im glad to be a customer of zeller 🌟🌟🌟🌟🌟

18 August 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you so much for the five-star review, and for being such a loyal Zeller customer! It's brilliant to hear how smoothly things have been running, from next-day payouts to knowing our support team is there whenever you need a hand.

Comments like this genuinely make our day. Thanks again for recommending us, and if there's ever anything you'd like to see us add or improve, our team would love to hear from you at feedback@myzeller.com.

Rated 5 out of 5 stars

Zeller is a much better payment option…

Zeller is a much better payment option for us, the fee percentage is one third less than SumUp, the transaction time when someone is paying is faster, and we've not experienced the all-too-frequent drop outs in service and signal with Zeller. Their terminals are modern and customisable with our logo on display on the screen. Altogether better and we're glad we moved to Zeller.

10 August 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you for such a great review, and for making the switch to Zeller! It really means a lot to hear the difference has been so noticeable, from lower fees to faster transactions and a far more reliable connection day to day. We're also glad the branded terminal display has been a nice touch for your business.

Thanks again for the kind words and for being part of the Zeller community. If there's ever anything you'd like to see us add or improve, our team would love to hear from you at feedback@myzeller.com.

Rated 5 out of 5 stars

POS SYSTEM

Their terminal is excellent. I run 3 different businesses and can have different sections for each on the same terminal. The app is fantastic and lets me track all my sales etc. The app also allows me to make invoices very easily which saves plenty of time as a business owne!

7 August 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you for such a great review! It really means a lot to hear the terminal is working so well across all three of your businesses, and that the app's sales tracking and invoicing are saving you valuable time as a business owner.

Thanks again for the kind words and for being part of the Zeller community. If there's ever anything you'd like to see us add or improve, our team would love to hear from you at feedback@myzeller.com.

Rated 5 out of 5 stars

Zeller card machine

Since switching to Zeller from a rival company our experience has improved dramatically. No problems with connection throughout the day, easy to transfer to our own account and machine has ample charge for the day.

5 August 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you for such a great review, and for making the switch to Zeller! It really means a lot to hear the difference has been so noticeable, from reliable connection throughout the day to easy transfers and a machine that keeps you going without a second thought.

Thanks again for the kind words and for being part of the Zeller community. If there's ever anything you'd like to see us add or improve, our team would love to hear from you at feedback@myzeller.com.

Rated 5 out of 5 stars

Six months of use and keep going

I have been using various card payment providers through years. Moving to Zeller was pretty straight forward, system works, really like that the card reader has multi-network SIM so anyone can operate it and no need to hot spotting. Device works well, no issue with transactions, strong network connection, quick deposits into the account. I have provided some feedback and it was implemented so it's nice to know that they listen and action it.

4 August 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thanks so much for taking the time to leave this review, it really means a lot!

We're so glad to hear the switch to Zeller has been smooth and that the multi-network SIM has made things easier day to day.

It's also great to know your feedback helped shape a product improvement, that kind of input genuinely helps us build a better product for all our merchants 🌟

Rated 5 out of 5 stars

From start to receiving and setting up…

From start to receiving and setting up machine the service was impeccable always on hand to assist and so easy to set up

4 July 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you so much for the lovely review! It's great to hear the whole journey, from getting your machine to setting it up, was such a smooth one.

Our team works hard to be on hand whenever merchants need us, so it's brilliant to know that made a real difference for you. Thanks again for your kind words, we're so glad to have you as part of the Zeller community.

If there's ever anything else we can help with, don't hesitate to send our team a note at feedback@myzeller.com.

Rated 5 out of 5 stars

Continually good and efficient and competive

Since first getting the card machine and working with Zeller I would say that they remain very efficient, professional and competitive. Their App is very easy to use and gives me the information that I need and the money gets credited into my bank on the next day.

3 August 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you for such a great review, and for sticking with us since day one!

It really means a lot to hear that we've stayed consistent on efficiency, professionalism, and price throughout your time with us. We're also glad the app is giving you everything you need, from clear reporting to next-day settlement.

Thanks again for the kind words and for being part of the Zeller community. If there's ever anything you'd like to see us add or improve, our team would love to hear from you at feedback@myzeller.com.

Rated 5 out of 5 stars

The customer service has been great so…

The customer service has been great so far, all queries answered quickly. The card machine is easy to use and set up.

17 July 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you for taking the time to leave this review! We're really pleased to hear queries have been answered quickly and that setting up your card machine was such a straightforward experience.

Hassle-free is exactly what we aim for. Thanks again for the kind words, we're glad to have you on board with Zeller. If there's ever anything else we can help with, feel free to drop our team a note at feedback@myzeller.com.

Rated 5 out of 5 stars

Wish we had switched to Zeller sooner!

After having nothing but problems with our previous payment terminal from another provider, I spent ages researching the different options before deciding to go with Zeller. Looking back, I honestly wish we'd made the switch sooner!

From the moment we ordered, everything has been so easy. The terminal arrived within two days, took just minutes to set up, and is really straightforward to use. It's fast, responsive, and processes payments almost instantly.

As a small business, we spend a lot of time trading at busy markets and events, so having a reliable card machine is absolutely essential. One of the biggest surprises has been how well it handles signal. Even at packed events where reception can be a bit hit and miss, it's stayed connected without any issues. After what we'd experienced before, that's been such a relief!

The customer service has been brilliant too. When i have contacted them, they've replied quickly, been incredibly helpful, and genuinely friendly. It's so refreshing to deal with a company that really seems to care about its customers.

I honestly couldn't recommend Zeller enough. It's made taking payments completely stress-free, and it's been one of the best decisions we've made for our business.

Thank you from a very happy team at Cast & Wood! 😊

30 July 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you so much for taking the time to share such a thoughtful review! It's great to hear that making the switch to Zeller has been such a positive experience for you and your team.

I'm glad that our support team has made a great impression. Providing fast, friendly, and helpful service is something we take great pride in.

Thank you again for your kind words and recommendation. We’re so grateful to have Cast & Wood as part of the Zeller community, and we look forward to supporting your business for many years to come.

If there's ever any additional features you'd like to see from Zeller, don't hesitate to send our team a note at feedback@myzeller.com.

Team Zeller

Rated 5 out of 5 stars

We've been using Zeller for our…Excellent Card Machine & Outstanding Service

We've been using Zeller for our business and have had a fantastic experience. The card machine is quick, reliable, and incredibly efficient, making transactions smooth for both our staff and customers. Setup was simple, and the system is easy to use on a daily basis.

Customer support has also been excellent—responsive, knowledgeable, and always willing to help whenever we've had a question.

Overall, Zeller has made taking payments hassle-free, and we wouldn't hesitate to recommend it to any business looking for a fast, dependable, and user-friendly card payment solution.

29 July 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Thank you so much for your wonderful review! It's great to hear that Zeller has been the perfect fit for your business and that you’ve found the card machine to be fast, reliable, and easy to use.

It’s especially great to know that our support team has been able to provide the assistance you need.

We really appreciate you taking the time to share your experience and for recommending Zeller to other businesses.

If there's ever any additional features you'd like to see from Zeller, don't hesitate to send our team a note at feedback@myzeller.com.

Team Zeller

Rated 5 out of 5 stars

I switched to Zeller a few months ago…

I switched to Zeller a few months ago and couldn’t be more pleased. It was an easy set up. Invoicing my clients is straightforward. Having my invoicing tools and banking under one umbrella simplifies my business. I love that my branding is incorporated in my invoices and my business bank card. Very happy I took the leap! The Wardrobe Girl - Jacq

28 July 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Hi Jacq,

Thanks for sharing your review! We're glad to hear that having your invoicing, banking and branding all in your Zeller Account is helping you run your business more smoothly.

If there are any additional features you'd like to see, don't hesitate to let us know by sending a note to feedback@myzeller.com.

Thank you for choosing Zeller!

Team Zeller

Rated 5 out of 5 stars

Nothing Short of Excellent So Far

Started with Zeller only a few days ago, and my overall experience so far has been excellent. Terminal arrived within 2 days. Many thanks to Ian Lau for setting everything up. I bumped into a slight snag with my first customer transaction (probably my fault, pressing something wrong on the terminal) I called Paz in customer support and she had both myself and my customer sorted in no time. Great rates, cool looking terminal 👍. Even got my company logo loaded on as a screensaver 🤣.... What more can you ask for. Thanks so much guys from Dave at EverRise Mobility.

23 July 2026
Unprompted review
Zeller UK logo

Reply from Zeller UK

Hi Dave,

We appreciate you sharing your feedback! We always endeavour to support our business quickly and smoothly, so that you're ready to accept payments whenever you need to.

If there's ever any additional features you'd like to see from Zeller, don't hesitate to send our team a note at feedback@myzeller.com.

Team Zeller

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