MyWorkwear Reviews 

4,958
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including excellent embroidery and printing, which often exceeds expectations. Many people highlight the exceptional service provided by the staff, who are described as helpful, professional, and communicative throughout the process. Reviewers also frequently commend the fast dispatch and prompt delivery of their orders. However, some customers also noted inconsistencies with garment sizing, finding items to be either larger or smaller than expected, or differing from standard UK sizes. A few people mentioned issues with specific fits, such as low-rise waists or unusual garment dimensions, suggesting it's advisable to check sizing carefully.

What people talk about most

Product

Consumers find the products to be of high quality, with many praising the garments, embroidery, and print... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent quality of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, efficient, and... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness and professionalism.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the swift and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although it took a while to get our logo looking as it should, my customer care representative, Fiona Hand was absolutely brilliant. Nothing fazed her, she managed the logo digitalisation process unti... See more

Company replied

Rated 5 out of 5 stars

From 1st contact to ordering, it was made so easy. Supplied multiple logo's and desired locations, after several attempts they managed to get exactly what i wanted. placed order and can't wait to rec... See more

Company replied

Rated 5 out of 5 stars

The team at My Work Wear assisted us from start to finish when we needed to purchase new workwear for the team at Sutcliffe & Co. My Work Wear were recommended to us by Morgan Motor Company,... See more

Company replied

Rated 5 out of 5 stars

Amber and her team goining above and beyond to get us our orders that had been lost twice and return to sender by DHL Norwich. She was fab, communication was excellent and she never gave up. Thank yo... See more

Company replied


Company details

  1. Printed Clothing Store
  2. Embroidery Service
  3. Safety and Work Wear Store
  4. Uniform Store
  5. Work Clothes Store

Written by the company

MyWorkwear are the UK's favourite online workwear, uniform, clothing and promotional wear supplier, celebrating our 40th year in business this year! We offer over 3,000 products in our online store and some of the biggest brand names in the workwear industry. We can personalise your order to include your logo, name or message. These can either be embroidered or printed. We have no minimum order, so whether you are ordering for yourself or a whole company, MyWorkwear can offer you a cost effective solution. Please let us help you with your personalised clothing requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(4,958)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Team are outstanding

Team are outstanding. Replacement shirts done in a very short time .
Everything absolutely fantastic

29 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Stephen.

We're thrilled to hear your feedback and will pass on your kind words to the team.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Always a smart buy

Exactly as ordered

29 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, James.

We're really pleased to hear this.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Fantastic Customer service

Very helpful knowledgeable staff.

29 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Richard.

We're very pleased to hear that our staff were able to advise you on your order.

Kind regards,
The Team at MyWorkwear

Rated 4 out of 5 stars

Good product, shame about the delivery confusion

Quality of the embroidery is absolutely top notch! Initially this was a very poor review as I hadn't received the product and it appeared DHL had attempted to take it to the wrong address. Having now received it, it's superb! Just a shame about DHL and their service. Had a very pleasant exchange on the phone just now from MyWorkwear and they were absolutely lovely and very understanding.

28 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to leave us your feedback.

We're really sorry for the slight delay in your order, as our Customer Services Manager advised on the phone with you, we will be raising this as an issue directly with our courier for them to investigate.

However, we are really pleased that you are happy with the product once received and hope that we can work with you again in the future.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Happy customer, will use again

Quality items, good customer service, quick delivery

28 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Mel.

We're so pleased the items, service and delivery were all 5 stars!

We hope to work with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 3 out of 5 stars

Be aware of sizing

I ordered a small Albatross fleece but when it came it was enormous. The customer service assistant told me that because it was a unisex garment it would normally be classed as a medium.

The customer pays for the return as well as the initial postage which I hadn't noticed, so my fault.

I can't risk returning it and ordering an extra small as I'll probably be even more out of pocket. I have already spent £26 on a fleece I can't wear.

It's such a shame because the fleece itself is lovely with internal pockets which is unusual.

Check the size and remember returns aren't free!

27 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to provide us with your feedback, Jenny.

We're really sorry to hear that your order wasn't a good fit for you. We do recommend checking the size guides on each of our product pages or speaking to our team for additional advice as they will always be happy to help.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Highly recommended

Fantastic service and rapid turn around. Print quality is way beyond what I expected - will be ordering again!

26 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you very much for your review.

We're so pleased to hear your feedback and look forward to working with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Excellent products

Excellent products and kept informed every step of the way to delivery. Highly recommend.

28 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your five star review, Mike.

We're really pleased to hear your feedback and hope to work with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

amazing service

Amazing quality and fast delivery

1 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you very much for your review, Michail.

We're thrilled to hear that you were pleased with the quality of your garments and the delivery time.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Trousers 👖

Just what I ordered, right size ,colour, and nice price

31 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your five star review.

We're really pleased that your trousers were exactly what you were looking for.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Gamble & Co Removals

Fantastic, and having already gone back for more, will continue to use My Work Wear to keep our staff looking smart!

Good quality garments with well known tried and tested brands. A quick turnaround of high quality embroidery & print options.

Thank you from Gamble & Co!

29 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review.

We're thrilled to read your positive feedback and looking forward to working with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Perfect sizing

Perfect sizing
Good quality

30 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your five star review, Amanda.

We're really proud to see that you've rated us five stars and were happy with the quality and sizing of your garments.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Quick and easy ordering

Quick and easy ordering, prompt delivery

29 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to leave us a review.

We're really pleased to hear your feedback and look forward to working with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

definitely buy again

Well made product, the custom logo came out perfect and good value for money - delivery was quick also.

28 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Charlotte.

It's brilliant to hear your feedback, thank you for ordering with us.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

I got exactly what I wanted.

I got exactly what I wanted and a quick deliver, good quality t-shirts.

26 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to leave us a review.

We're thrilled to hear your positive feedback.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Great quality finish thanks to the time…

Great quality finish thanks to the time the MyWorkwear team invested to get the logo detail right.

25 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your five star review.

We pride ourselves on providing top quality products and service so your feedback is very much appreciated.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

A very quick and efficient service.

A very quick and efficient service.

1 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Shirley.

We're so pleased that you found our service quick and efficient!

Kind regards,
The Team at MyWorkwear

Rated 1 out of 5 stars

Slow service and sizes came us all wrong

Slow service and sizes came us all wrong

30 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to provide us with your feedback, Miles.

We're sorry to hear that you were dissatisfied with your order.

Following your conversation with our team, if you could please provide us with the requested photos, we will raise a sizing dispute with our supplier to get this resolved for you as soon as possible.

Kind regards,
The Team at MyWorkwear

Rated 5 out of 5 stars

Excellent quality

Excellent quality

1 August 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for your review, Laura.

We're so pleased to read your feedback and look forward to working with you again soon.

Kind regards,
The Team at MyWorkwear

Rated 4 out of 5 stars

Good quality reasonable price

Overall very pleased with my work branded polo shirts. Only reason I didn’t score 5/5 was the website not straightforward to navigate. I had already had my logo used on previous order but was still charged for set up on second order.

31 July 2025
MyWorkwear logo

Reply from MyWorkwear

Thank you for taking the time to leave us a review, Phillip.

We really appreciate your feedback.

Kind regards,
The Team at MyWorkwear

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