My Watch LLC Reviews 286

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, making the buying process smooth and enjoyable. The products are frequently described as being in excellent condition and exactly as advertised, often exceeding expectations. Reviewers also highlight the efficient and fast delivery service, with many receiving their watches sooner than anticipated. The overall service and user experience are consistently rated as excellent, with many customers expressing their intent to make future purchases.

What people talk about most

Product

People report positive experiences with product, consistently finding that items are exactly as described and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, patience, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast shipping,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, professional, and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1st class buying experience. Danny and his team were great, very detailed and organized. My watch was exactly as described and showed up at my location 2 days after the purchase was made. No hidden fe... See more

Rated 5 out of 5 stars

My experience buying with My Watch was perfect, Danny and team answered all my questions about the product and during the process. I had some doubts before received the watch and he,s always answe... See more

Rated 5 out of 5 stars

I purchased a Rolex Sub from MyWatchLLC in December 2025. Danny and Sam were very prompt and communicative throughout the whole process, from payment to shipment. When I got my watch, its condition ma... See more

Rated 5 out of 5 stars

Fantastic experience trading and purchasing a watch through My Watch LLC. Communication was clear, professional, and honest from start to finish. The trade value was fair, pricing was competitive,... See more


Company details

  1. Watch Store
  2. Watch Repair Service

Written by the company

My Watch LLC is a new and pre-owned luxury watch dealer based in the Metro Detroit area (Oak Park, Michigan). Specializing in BUY-SELL-TRADE-CONSIGNING high-end watches and jewelry, we are a trusted dealer working with all luxury brands with a strong inventory on most popular modern Rolex models including Daytana, Day-Date, GMT Master II, Submariner, Datejust, Yacht Master, Sea-Dweller, Skydweller, Cellini, and Milguass. MyWatch is not an authorized Rolex SA AD nor are we an authorized retailer of any other watch manufacturer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st class buying experience

1st class buying experience. Danny and his team were great, very detailed and organized. My watch was exactly as described and showed up at my location 2 days after the purchase was made. No hidden fees or left out details around the purchase. The most efficient and transparent Rolex transaction I have been a part of.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

My watch was responsive from start to finish. Very friendly and knowledgeable staff. It’s a little nerve wracking to spend money on a watch that you haven’t seen but they helped to put my mind at ease. My watch was delivered on time and in perfect as described condition.

26 September 2025
Rated 5 out of 5 stars

Great experience overall!

Overall, the experience was great. I ordered the watch on a Friday and it was delivered to the nearest FedEx store the following Wednesday. I chose to purchase the watch via payment plans through Affirm, which held up the sale. While they do list Affirm as a payment option on their website, they do not state how long it takes for the payment to go through, which left me wondering how long it would take to receive the watch. Also, Affirm did make me put down a considerable amount up front, so beware that you probably will not be able to finance the entire amount (which should also be described on their website). However, the watch was delivered as described with all the boxes and papers. It's my first Rolex, so I can't confirm as to the authenticity of the watch and items, but it looked like a reputable site with many great reviews. So, I'm putting my trust in their product. Although, the guarantee/warranty card had a sticker with a date typed on it, so I'm not sure if that's the standard Rolex AD way to annotate the date of sale. Again, great experience but they could do better in addressing the drawback of their payment options.

23 September 2025
Rated 5 out of 5 stars

Lightning fast and safe delivery

I recently bought a grand seiko from MyWatch. They put it in the mail that night and I picked it up from Fedex less than 16 hours later half way across the country. Watch is beautiful and in the mint condition they promised.

Will do business with Danny again.

23 September 2025
Rated 5 out of 5 stars

Great experience with Danny

Great experience with Danny. Bought 2 watches and both were handled very promptly and efficiently. Would highly recommend MyWatch for anyone looking for Great watches at Great Value.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Great quality & buying process

Great communication through the process and shipping was faster than expected. Watch was in pristine condition - everything as advertised and/or better. Would not hesitate to recommend or buy again.

19 September 2025
Rated 5 out of 5 stars

My experience buying with My Watch was Perfect

My experience buying with My Watch was perfect, Danny and team answered all my questions about the product and during the process.
I had some doubts before received the watch and he,s always answer quickly.
The product arrived before the expected time and completed as he said.

I hope to buy another one with him and his team!!!

26 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look