Myveganhamper Reviews 

Great hampers, was purchased for a member of staff, who said it was brilliant.

Ordered a hamper, paid online by card, stated payment not worked, try again. Did it 5 times with different cards, all shown on bank account as pending, but hamper not ordered. Messaged customer service, try again, banks problem. Ordered from another company, no issue
They should have contacted me by phone and taken order, now £150 in funds unavailable

I ordered a hamper from this company, and it failed to arrive. I've contacted both the Myveganhamper and Evri. Evri have given me the normal responses, but have not taken any positive action. Myveganhamper hasn't bothered to respond, customer service at it's worst. Use this disinterested Company at your peril.

We send a hamper to my great niece and her partner.
Their feedback was that it was all really good and they loved it.

Sent as a gift to my beautiful friend. She said it was wonderful. Great selection. Will definitely order again.

Company literally doesn’t care about it’s customers. “Next day delivery” from Dec 21st finally arrived today (Jan 10). They couldn’t be less interested.

Paid extra for next day delivery because the recipient’s workplace was closing the day after for Christmas. Company couldn’t fulfil the order so just chose to send a day late without giving me the choice to cancel. They said they will refund if the order comes back to them. But my point is, the recipient didn’t get her Xmas gift, the school she works at is closed but may have maintenance staff there who will receive it, therefore the company will consider that the package is “delivered” - they are in the gifting business and should understand that this is not acceptable. Their response “ We really appreciate customer’s understanding the various delays and complications that can occur for a very small percentage of orders this close to Christmas.”. And here’s a 20% discount for next time. Their initial response was that I reroute the package to a neighbour of the school and have the recipient return to work the next day (having broken up for the year) and collect from a neighbour. You are in the wrong business guys. You’re delivering vegan goods but you’re not honouring the gifting side of the business and that’s what I came for. BEWARE: no phone number so you can’t even call to sort things out expediently.

We find this company outstanding, fast and professional customer service, we love the curate range of hampers always new hampers and changing of new products that are everyones new favourites, we had one with a courier destroyed box not the companies fault as they are all prone to kicking parcels around in our experience, we contacted the hamper customer service one and a new one sent out with a discount off our next order. read the reviews here and the negs surely are not talking about the same business!!? we are looking forward to the new subscription service coming early 2024. Thanks My Vegan Hamper

Appalling experience and I will never use this company again. I paid £8.99 for next day delivery and 5 days later still no hamper and no help from customer service. As with the other 1 star reviewer, they will not be accountable for their failures and will not refund any money until the hamper arrives (for which they have offered no date). Honestly, save your money and buy a vegan hamper on Amazon!

When you do contact customer service, they simply justify why they have failed by trying to blame the customer (it cost us £11.20 to ship and we only charged you £8.99 "as a gesture of goodwill").

Great variety, reasonable shipment. I would definitely recommend.

Two hampers ordered on next day. Four days later no hampers and no refund. And worse they want me to wait and then send them back before issuing a refund. This when the goods aren’t even being sent to me.
Appalling customer service. They want to tell you to do their job for them and have no care at all that they have your money and you don’t have any goods.

Love these guys. On my second order with them now and have had two great experiences — quick delivery, great snacks, and fantastic customer service and communication.

Landed on this website looking for a gift for my vegan friend. Good selection, affordable, great products, no complaints. Customer service was great too.