I just had a very important chat with Mason and I found him very helpful and cooperative person. He really supported me very promptly and handled my query in a professionally manners and resolved m... See more
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SCAMMERS - first they entice you with a 2euro purchase of northface bag on FB falsley posted by "Decathlon". After first payement of 2 eu comes a second payment. Ultimately you are led to Myultra... See more
I can honestly say kate did it because she was so helpful to me she took her time in assisting me in this matter.
YES. Thank you Paula for handling my case, l sincerely appreciate your willingness to assist me by crediting my account.
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Ashley me ayudó
Claire was very helpful with my membership cancellation
Kevin helped me
My experience with Kevin was great, as he responded to me rather quickly as now I'm awaiting my refund
Canceling membership
After subscribing I faced some delivery issues because my country was not included in the service covered area, So after I contacted with the support team, They apologized for me about my bad experience and helped me cancel the membership, They even promised to refund.
I need Refund
Last september 2 2025, my card was deducted 203 dirhams and 6 dirhams of your website i just click one link on facebook. I did not avail any membership to your website. I need refund i contacy my bank then they told me i need to reach out this website. I hoping you refund my money. Thank you for escalation team for guiding me.
Great great
Thank you so much!
Thank you so much!
I really appreciate how quickly and efficiently you resolved the issue 😘
Quick and helpful Response
I was pleased with the quick response when requesting cancellation
YES Subscription cancelation & crediting my bank account
YES. Thank you Paula for handling my case, l sincerely appreciate your willingness to assist me by crediting my account.
Great
The support team specifically kenny is very helpful and humble
Really appreciate your patience and support
Escalation team is being helpful to…
Escalation team is being helpful to resolve my issue.
Resolution of dispute
Paula has been nothing but cooperative and professional in getting this matter resolved expeditiously and without fuss! Thank you fuzegadjet for your initiative and listening to me and getting this matter resolved! Thank you!
The customer support system is really…
The customer support system is really great also the communication channel is excellent.
Product and payment Inquiry
My queries was assisted and confusions clarified. Max did a great job.
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