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MyTutor Reviews 3,929

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the staff, describing them as patient, clear in their explanations, and highly effective in building confidence and understanding. Many appreciate the detailed reports received after each session, providing valuable feedback on progress and future plans. The service is consistently praised for its ease of use, with people finding the platform intuitive for booking lessons and navigating various features. The ability to filter and choose suitable tutors, along with the overall positive user experience, contributes significantly to customer satisfaction. However, some reviewers were not happy with the customer service, citing unhelpful responses and issues with account management. A few other people also felt that the website had occasional functionality problems, such as difficulties in setting up sessions or unexpected cancellations. Additionally, some individuals expressed dissatisfaction with the tutor application process, feeling unfairly rejected despite extensive experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising the tutors for their professionalism,... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the website's ease of use... See more

Service

Customers had positive experiences with service, with many praising the effectiveness of the tutors and the... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing frustration and... See more

Website

Clients share ambiguous opinions on the website, with many praising its ease of use for finding tutors and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At the beginning, we had one teacher, but after a few lessons we decided to cancel as the teaching method was not suitable for our son. After that, we had five free online meetings with different tea... See more

Rated 5 out of 5 stars

My tutor has been such a blessing. She has been excelling in maths. I get reports after every session saying what she did well and what needs to be worked through. My daughter choose to keep her camer... See more

Rated 5 out of 5 stars

So far so good. We use the website to find affordable tutoring for our son with Sen needs. The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. Th... See more

Rated 5 out of 5 stars

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result... See more


Company details

  1. Tutoring Service
  2. Private Tutor

Written by the company

Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to use, transparent, secure and fair

MyTutor is an excellent platform for tutoring on UK curriculum. We live abroad and our daughter is doing the IB. You don't always find UK tutors outside the UK. I found myTutor easy to use, you can filter by subject, by course (GCSE, A-levels. IB others). It is also very transparent, and you get a range of experiences and prices from all tutors. The payment method is secure and the security is great (i.e. a parent retain control on the profile and payment).

We found a great tutor, Jack. He is incredibly professional, calm, and knows how to explain math very well and in "simple" words, by maintaining the technical and academic jargon.

If you are looking for a tutor for your child(ren), on any subject, I strongly recommend mytutor.co.uk!

19 January 2026
Rated 5 out of 5 stars

Good experience

So far so good.
We use the website to find affordable tutoring for our son with Sen needs.
The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. The various filters (price, Sen experience) are useful.
We cannot judge yet of the tutors quality (less than a month using them), but happy so far with the global quality.

15 January 2026
Rated 5 out of 5 stars

Very happy with Simran our tutor

Very happy with Simran our tutor. She’s lovely, very good at explaining topics to my daughter, in such a way that she then understands. She also finishes with questions to make sure my daughter really does understand. We’ve been very pleased with her help.

12 January 2026
Rated 2 out of 5 stars

Didn't get accepted at a tutor with 10…

Didn't get accepted at a tutor with 10 years of experience.

I got rejected when I applied as a teacher even though they accept uni students with NO teaching experience, yet I've taught over 10 years and wasn't accepted.
The generic email said, "We get huge numbers of people applying which means that unfortunately for us, we can’t work with everybody.".

Maybe I'm not good enough compared to a uni student? Or maybe I'm just too qualified?

14 January 2026
Unprompted review
MyTutor logo

Reply from MyTutor

Hi Christopher,

Thank you for taking the time to share your review.

We appreciate how disappointing it can be not to progress with an application, particularly when you bring significant teaching experience. Our tutor selection process isn’t based on years of teaching alone. We operate a near-peer tutoring model, which means all of our tutors are recent graduates or current university students who have recently sat the same exams our students are preparing for. This helps them offer up-to-date insight into current exam formats, mark schemes, and expectations, which many families and students value.

Due to the very high volume of applications we receive, we also have to make difficult decisions to ensure our tutor pool aligns closely with this model and the specific needs of our students at that time. That does mean we’re unable to progress every application, and this isn’t a reflection of someone’s ability or professionalism.

If circumstances change in the future (and they may well do) you would be very welcome to reapply - we recommend checking back again in 6 months. We really appreciate the time and effort you put into your feedback and your application. We wish you every success going forward.

Thanks,
The MyTutor team.

Rated 5 out of 5 stars

Mishaan

Mishaan
My son has A level Biology from Mishaan who teaches him really well, he puts in lots of effort and hard work in teaching my son. I am really happy with Mishaan at my tutor.
Also website is easy and convenient to use.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

My son is really enjoying his sessions…

My son is really enjoying his sessions and say he can feel the benefit already. The tutors are varied and it's great that they are studying at uni, as it makes you feel they have a better understanding of the curriculum, as they have recently taken their A Levels. The website is easy to navigate and sessions are easy to book. Very good value for money as well. Would definitely recommend.

7 January 2026
Rated 5 out of 5 stars

Very happy with the service

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result than expected. My tutor is a really good platform as well to find a tutor I had no idea where to begin so having that help finding a suitable tutor really helped - highly recommend!

6 January 2026
Rated 5 out of 5 stars

Ben is an excellent tutor

Ben is an excellent tutor. In a very short time he is highlighting issues our son has in English which I wish one of his teachers had addressed many years ago. Would recommend him to everyone - really good

4 January 2026

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