I've been looking for a decorative birdcage for a while, and came across one that looked perfect from Mytruehome. I'd never heard of this company before so I felt like I was taking a chance, given th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great product, delivered quickly. However communication was non existent. I didn't receive a confirmation of purchase. When I followed this up, their contact form on the website didnt work so I tried... See more
Gorgeous ceramic, floral plant pots. Beautiful pots, absolutely love the flower pattern. They really brighten up, any area, whether it's in light or shade!. I hope they are available, in bigger sizes... See more
Very good service and product arrived quickly. When it first arrived, I wasn't sure as it was slightly darker gold than on the advertised picture, however, now it's on the bedroom wall, I love it and... See more
Company details
Written by the company
MyTrueHome are a Homeware and Furniture retailer. Focusing on a huge selection with products such as trays, tables and lanterns. High quality. Free UK delivery. Shop today.
Contact info
My True Home, St Anne's Rd, Brislington, St Annes, BS4 4ED, Bristol, United Kingdom
- 0117 937 2846
- contact@mytruehome.co.uk
- mytruehome.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy Company to deal with!
Very easy Company to deal with, fast responses and delivery.
Birdcage
I've been looking for a decorative birdcage for a while, and came across one that looked perfect from Mytruehome. I'd never heard of this company before so I felt like I was taking a chance, given that it was also super reasonably priced. I'm so pleased to say that it is PERFECT, it's exactly what I wanted. Delivery from Mytruehome was free, and delivered by DPD, so I got it within 2 days.
Honestly, couldn't rate them high enough, very very happy with everything and if I could rate 10 stars I would!
Excellent product and customer service
Excellent.
Great product, terrible communication
Great product, delivered quickly. However communication was non existent. I didn't receive a confirmation of purchase. When I followed this up, their contact form on the website didnt work so I tried calling, no answer. Then I emailed, no response. The mirror arrived in good time but totally out of the blue.
Love it
Very good service and product arrived quickly. When it first arrived, I wasn't sure as it was slightly darker gold than on the advertised picture, however, now it's on the bedroom wall, I love it and it goes perfectly with dark green paint! It's also good quality.
Refusal to deliver to Northern Ireland
Order was accepted and delivery paid for to Northern Ireland. E mail received stating order was being processed. Further e mail then received stating they would not deliver to Northern Ireland. Very poor service, having delivery charges to Northern Ireland on website and then refusing to deliver to Northern Ireland! Very disappointing.
Fast delivery and fantastic product
Quick service and great value
Love my item
Really nice item. Helpful staff on instagram, answered all my questions and really good price. Thank you
Classy place mats.
The silver beaded place mats were superb. Something just that little bit different and classy.
Absolutely fine things.
Thank you
Great item with speedy delivery.
Good service all round
Good service all round, product just what was needed to complete the room
The pot plant was damaged and I am…
The pot plant was damaged and I am still awaiting a refund. I send a photo, you replied and said you would refund but I have been waiting days!!!

Reply from Mytruehome
Great seller, highly recommended.
I ordered a vase from My True Home as I needed a really large one and they had the same products found on other websites but at a more reasonable price. The vase was packaged up and delivered in super quick time, and arrived much quicker than I expected. I wouldn’t hesitate to buy from them again.
Floral ceramic plant pots
Gorgeous ceramic, floral plant pots. Beautiful pots, absolutely love the flower pattern. They really brighten up, any area, whether it's in light or shade!. I hope they are available, in bigger sizes too!👍
Great
Impressed with the speed of delivery I ordered one day and arrived the next. Very pleased with what I ordered too
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







