Rajat was amazing! He listened attentively to my issue. Even when explaining to me that the phone I was calling wasn't the right venue to resolve the problem; he went the extra mile and helped me find... See more
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I was very anxious about the need to change my middle initial on my upcoming United flight. I had corrected the initial on my driver's license to agree with my birth certificate and passport, but fo... See more
Company replied
Inder was very helpful n thorough with my questions and she thinks along with me to find out the best solutions - it’s this kind of service that makes us feel welcomed to flight with AA. Give her a ra... See more
Company replied
I truly appreciate the outstanding support I received from this agent - Naba Jyoti. After not getting much help from a previous representative, they took the time to carefully listen, understand my co... See more
Company replied
Company details
Written by the company
My Trips Time is a travel agency to help you and many other explorer tick-off their travel bucket list. We provide the best services and flight fare to help you learn and delve through the beauty, the world has to offer. With us, you do not need to worry about hotel bookings as well. We have collaborated only with the best in the business. Secure all your travel plans with My Trips Time and let us take you on one of the trips of your life!
Contact info
1910 Gerritt St, 19146, Philadelphia, United States
- (833) 610-7654
- care@mytripstime.com
- mytripstime.com
4.2
Great
83 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rajat did a phenomenal job helping me…
Rajat did a phenomenal job helping me out today!
14 April 2026
Unprompted review
Reply from My Trips Time
Dear Erin Schoepflin,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Meena solved my problem quickly.
11 April 2026
Unprompted review
Reply from My Trips Time
Dear Nancy Decker,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
I truly appreciate the outstanding…
I truly appreciate the outstanding support I received from this agent - Naba Jyoti. After not getting much help from a previous representative, they took the time to carefully listen, understand my concerns, and resolve my issue efficiently. Their professionalism, patience, and genuine willingness to help made all the difference. I’m very grateful for their assistance and the positive experience they provided.
8 April 2026
Unprompted review
Reply from My Trips Time
Dear Haydee,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Raman did my check in
Raman did my check in, he is a very gentle and professional person.
8 April 2026
Unprompted review
Reply from My Trips Time
Dear Fernanda Rivera,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
I REALLY APRECIATE THE CUSTOMER…
I REALLY APRECIATE THE CUSTOMER SERVICE I RECEIVE FROM MR SHAHRUKH,HE WAS VERY KIND TO HELP ME FIX MY TICKET SO I COULD UNDERSTAND BETTER, HE WAS VERY HELPFUL AND REALLY APPRECIATED HIS HELP SO I WILL RECOMMEND MY FRIENDS TO FLY WITH LATAM.
4 April 2026
Unprompted review
Reply from My Trips Time
Dear Zonia Castillo,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Excelente Good service Amar Thank You
2 April 2026
Unprompted review
Reply from My Trips Time
Dear Patricia R,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Pushy Service that didnt help
Avishek was nice at first and was trying to get me into my account. He then started getting extremely pushy about me leaving him a review. It took forever for him to get me into my account, and in the middle he said he “expects a good review”. Then, afterwards he said the number sent to me would work to login so I said thank you and hung up to go do that. Two minutes later he called me back! and asked why I hadn’t done his review yet—and the number he gave me didnt even log me in.
28 March 2026
Unprompted review
Reply from My Trips Time
Dear Lianne Harkin,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency.
Best regards,
MyTripsTime
Customer Care
Inder was very helpful and informative
Inder was very helpful and informative. Thank you
26 March 2026
Unprompted review
Reply from My Trips Time
Dear Carol,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Mr Avishek did his work professionally…
Mr Avishek did his work professionally and I'm very satisfied with the way he solved my problem
26 March 2026
Unprompted review
Reply from My Trips Time
Dear Fredrick,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Don't get scammed!!
This company pretended to be American Airlines and charged me $100 more than my ticket change should have cost. They never disclosed that they were a travel agency or that I did not have to pay their $100 fee to change my ticket. I am disputing this fraud with my credit card company. Don't be fooled!!!
21 March 2026
Unprompted review
Reply from My Trips Time
Dear Susan,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency.
Best regards,
MyTripsTime
Customer Care
Excellent customer service
Inder was very helpful n thorough with my questions and she thinks along with me to find out the best solutions - it’s this kind of service that makes us feel welcomed to flight with AA. Give her a raise!
20 March 2026
Unprompted review
Reply from My Trips Time
Dear lXl,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
I had a great experience Alaska Airline phone rep
I had a great experience with an Alaska Airlines representative named Avishek. He was efficient, patient, and very thorough in helping me reconcile my recent trips and identify my missing frequent flyer points.
He handled multiple programs, ticket numbers, and bookings with ease making the whole process smooth and stress-free. Really appreciate his professionalism and excellent service.
19 March 2026
Unprompted review
Reply from My Trips Time
Dear Michelle Bauer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with us.
We’d like to clarify that as an Independent Travel Agency, we assist with bookings across all Airlines. We are MyTripsTime, your trusted travel partner, here to support your future travel needs. We offer exclusive discounted fares and personalized services, ensuring your journey is always smooth and enjoyable.
We sincerely appreciate your support and look forward to assisting with your next trip!
Warm regards,
Customer Support Team
MyTripsTime
Rajat was amazing !! ✔️
Rajat was amazing! He listened attentively to my issue. Even when explaining to me that the phone I was calling wasn't the right venue to resolve the problem; he went the extra mile and helped me finding the way to resolve the issue online. He could just do what another reps do - give me the phone number I should call and wash their hands. Instead I told him that phone number haven't helped me before and asked him if he could helped me somehow. He did. It's a rare treasure to have an employee like him. I've worked with people before and it's not easy what he's doing. Instead treating me like another number that complains to him, he found the right path. I usually didn't fill reviews but I'm doing this one more than glad hopping that you know and realize what a good asset he is for your business
2 March 2026
Unprompted review
Reply from My Trips Time
Dear Adriana R Barham,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
I mistakenly believed I was speaking…
I mistakenly believed I was speaking with American Airlines. I later realized I was connected to My Trips Time. They charged me an exorbitant amount to correct a misspelled name.
The phone number was listed as American Airlines.
24 February 2026
Unprompted review
Reply from My Trips Time
Dear Max S,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency.
Best regards,
MyTripsTime
Customer Care
We were very pleased with Inder s help
We were very pleased with Inder s help. He was very polite, patient and efficient.
He was a pleasure to work with.
23 February 2026
Unprompted review
Reply from My Trips Time
Dear Carolee Carter,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Very helpful and thorough but took a…
Very helpful and thorough but took a bit of time. Laishram was very helpful! Will be calling him back if I ever need any other assistance.
22 February 2026
Unprompted review
Reply from My Trips Time
Dear Jacob Lieb,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Excellent!
Vivek is very kind and accommodating! Excellent job indeed!
22 February 2026
Unprompted review
Reply from My Trips Time
Dear Lyn,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Name Change: I was very anxious about the need to…
I was very anxious about the need to change my middle initial on my upcoming United flight. I had corrected the initial on my driver's license to agree with my birth certificate and passport, but forgot to do this when booking my flight to FL. When I spoke with Avishek, he was patient and knowledgeable, working with me to provide necessary documentation; problem resolved !
19 February 2026
Unprompted review
Reply from My Trips Time
Dear Martha B,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
Brajesh was extremely helpful and…
Brajesh was extremely helpful and patient with my last minute change.
17 February 2026
Unprompted review
Reply from My Trips Time
Dear George Wasser,
Thank you so much for taking the time to share your feedback!
We are delighted to hear you had a great experience using My Trips Time services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Warm Regards,
Customer Support Team
MyTripsTime
100% Scam...please don't fall for it
100% Scam...please don't fall for it. Try to contact the airline directly or the booking site you used for (be it Expedia, eDreams and so forth) it will save you money, stress, time and eace of mind...believe me...
27 January 2026
Unprompted review
Reply from My Trips Time
Dear Rick,
Thank you for bringing this issue to our attention.
We apologize for any inconvenience caused by the booking process. We take customer feedback seriously and will investigate the matter to ensure it does not happen again. If you could provide us with more details about your preferred contact number and a convenient time, we will do our best to assist you in finding a suitable solution. We value your business and want to make sure you have a positive experience with our agency.
Best regards,
MyTripsTime
Customer Care
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