First, I did not receive a notification about the arrival of my order, so I thought that it never arrived. I called the customer service, who was very helpful. They told me that the order had arrive... See more
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See what reviewers are saying
It was a smooth transaction, I did not have any problems with the delivery. Service is very fast, accurate and very reliable. This is a very trustworthy site that provides great and fast service on wh... See more
I ordered a LED cabinet light and screen protectors. Protectors were okay, but the light was Chinese crap. It made weird noise, charging port was shady and the battery was bad. I returned it, but ot... See more
Company replied
Product was what I hoped for. Even though it came mid-Europe warehouse and made in China, it had instructions that Temu products don't have. I was hoping European product because of the price was kind... See more
Company details
Information provided by various external sources
MyTrendyPhone.fi myy laadukkaita tarvikkeita matkapuhelimiin, iPodeihin ja muihin MP3-soittimiin, kamera- ja videokameratarvikkeita, PC & kannettavien tietokoneiden lisätarvikkeita sekä Bluetooth-laitteita. Yli 90 000 erilaisen tarvikkeen tuotevalikoimalla meillä on vahva jalansija matkapuhelinmarkkinoilla.
MyTrendyPhone
Written by the company
- Aukioloajat
- Maanantai - perjantai: Chatti: 09h-22h Puhelin: 11h-19h
- PREMIUM ASIAKAS TRENDY CLUBISSA
- Trendy Club on meidän tapamme sanoa "Kiitos" ja palkita kanta-asiakkaamme. Trendy Club-jäsenyys on ilmainen ja lisäksi sillä on erityisetuja. -7% alennus kaikista tuotteista hinnasta riippumatta -Erikoistarjouksia valikoiduista tuotteista -Viimeisimpiä päivityksiä matkapuhelintarvikkeista
- SUURI VALIKOIMA ALHAISIN HINNOIN
- - 100 % Turvallista Ostamista - Nopea toimitus - Päivittäinen toimitus - Alhaiset hinnat - Tarjoamme 30 päivän hintatakuun - Laaja tuotevalikoima - Yli 90 000 tuotetta - Henkilökohtainen asiakaspalvelu: Chatti: 09h-22h Puhelin: 11h-19h
Hintatakuu
MyTrendyPhone tarjoaa 30 päivän hintatakuun
MyTrendyPhone tarjoaa 30 päivän hintatakuun. Jos löydät täsmälleen saman tuotteen (kaiken pitää olla yhtäläiset väriä ja paketointia myöten) saman määräisenä, mutta halvemmalla hinnalla, (hinta tarkoittaa: kokonaishinta – sisältäen lähetyskulut), kuin minkä ostit MyTrendyPhonesta, hyvitämme erotuksen hinnassa.
Contact info
Luna House, Mannerheimintie 12B, FIN-00100, Helsinki , Finland
- (+358)841541368
- asiakastuki@mytrendyphone.fi
- mytrendyphone.fi
3.9
Great
23K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Delivery took longer than I expected
Delivery took longer than I expected, 1½ weeks - I expected it sooner. But product was perfect.
3 September 2020
Unprompted review
Good quality!
Items ordered were both in good condition. Good quality as well. Arrived on time.
30 July 2020
Unprompted review
Quite fast delivery but not best in…
Quite fast delivery but not best in class. I had to pick up the shipment from the post office, and that probably delayed the shipment some. Otherwise fine.
20 July 2020
Unprompted review
Broken product
Broken product. I changed but second product was also broken.
16 July 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I paid for a product that was supposed…
I paid for a product that was supposed to be shipped immediately. Now Iwe waited for more than a week and still not received the product!
13 July 2020
Unprompted review
Reply from MyTrendyPhone.fi
Hi Thomas,
Thank you for your feedback!
Please accept our sincere apologies for any inconvenience caused. We very much regret the possible delays in shipments due to the special treatment of all shipments by customs and health agencies in the time of a coronavirus. Unfortunately, we have no way of influencing mail delivery times. Please contact our customer service so that we can resolve the issue if you have not yet received your order.
Thank you for your patience and understanding.
Regards,
MyTrendyPhone.fi
Returned item - refunded after three months
Bought a battery for a mobile Wifi router (HUAWEI E5577 AKKU HB824666RBC - 3000MAH).
The battery was delivered fairly quick but it was DOA (dead on arrival). I returned the item in May. A few emails were exchanged, and the last message from the client support was sent 2nd of June. It's now 9th of July, and despite my effort to resolve the case, they still haven't replied.
I'm just glad I didn't buy anything more expensive.
I really can't recommend this store/seller.
Update:
The item was refunded finally after three months.
While I'm glad this got sorted out, but I still can't recommend this store/seller.
8 July 2020
Unprompted review
Reply from MyTrendyPhone.fi
Hello Joni,
Thank you for your review!
Please accept our sincere apologies for any inconvenience caused. We assure you that we will do our best to learn from bad experiences to improve service.
Thank you for your patience and understanding.
Best regards,
MyTrendyPhone.fi
Charger never came
Charger never came. After more than a week, it never came nor tracking number was provided
6 July 2020
Unprompted review
Reply from MyTrendyPhone.fi
Dear customer,
Thank you for your feedback!
Your order has been sent by mail, so that's why it is not possible to track it. All light orders costing less than 50 eur being sent by letter. Please accept our sincere apologies for any inconvenience caused. We very much regret the possible delays in shipments due to the special treatment of all shipments by customs and health agencies in the time of a coronavirus. Unfortunately, we have no way of influencing mail delivery times. Please contact our customer service so that we can resolve the issue if you have not yet received your order.
Thank you for your patience and understanding.
Best regards,
MyTrendyPhone.fi
Reliable provider of a good selection of mobile phone products
Comprehensive list of useful and interesting products for mobile phones, reliable delivery, takes complaints seriously.
1 July 2020
Unprompted review
Reply from MyTrendyPhone.fi
Hello Rolf,
Thank you so much for your review!
We are very happy to hear about your good experience. The customer's opinion is very important to us!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Fast delivery and goods are cheap…
Fast delivery and goods are cheap compare to other sites
10 June 2020
Unprompted review
This company is a fraud.
This company is a fraud.
Ordered 2 covers for Iphones on 19.4.2020 Promissed delivery time 2-5 days.
Received an email with delivery/shipping confirmation on 20.4.2020, the company seems to be located in Finland. Normal delivery time with Posti inside Finland is 2 working days.
On 29.4.2020 still the package has NOT arrived.
I called several times the company (between 9 and 13 hr) and all I get is a message saying that I call out of working hours !
I sent an email asking for tracking information on 27.4.2020 I got an auto-reply saying that they will reply within 1 working day.
So far nobody reply my email or gave me tracking information to solve my problem.
My conclusion, this company is a fraud. Save your money, don't buy from them.
29 April 2020
Unprompted review
Reply from MyTrendyPhone.fi
Hei Fernando,
Please accept our sincere apologies for any inconvenience caused. We assure you that we will do our best to learn from bad experiences to improve service. You wrote to us on Tue, 28 Apr 2020 and we answered you on Wed, 29 Apr 2020. We are again very sorry for the waiting time. If you still didn’t get the products, you are welcome to write us back so that we can refund you your money.
Thank you for your patience and understanding!
Best regards,
MyTrendyPhone.fi
Fast and correct delivery - again!
Fast and correct delivery for the ordered products - again!
28 April 2020
Unprompted review
Excellent Service
Excellent Service. My order arrived within the week even during the Coronavirus shutdown.
13 April 2020
Unprompted review
Galaxy s10 spigen
Fast delivery
Great quality
Fitting the phone perfectly
13 April 2020
Unprompted review
Everything fine, slight delivery delay
Everything went well. The delivery time was slightly longer than estimated, but considering that it was apparently sent from Denmark, it is understandable in the current situation.
7 April 2020
Unprompted review
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