First, I did not receive a notification about the arrival of my order, so I thought that it never arrived. I called the customer service, who was very helpful. They told me that the order had arrive... See more
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See what reviewers are saying
It was a smooth transaction, I did not have any problems with the delivery. Service is very fast, accurate and very reliable. This is a very trustworthy site that provides great and fast service on wh... See more
I ordered a LED cabinet light and screen protectors. Protectors were okay, but the light was Chinese crap. It made weird noise, charging port was shady and the battery was bad. I returned it, but ot... See more
Company replied
Product was what I hoped for. Even though it came mid-Europe warehouse and made in China, it had instructions that Temu products don't have. I was hoping European product because of the price was kind... See more
Company details
Information provided by various external sources
MyTrendyPhone.fi myy laadukkaita tarvikkeita matkapuhelimiin, iPodeihin ja muihin MP3-soittimiin, kamera- ja videokameratarvikkeita, PC & kannettavien tietokoneiden lisätarvikkeita sekä Bluetooth-laitteita. Yli 90 000 erilaisen tarvikkeen tuotevalikoimalla meillä on vahva jalansija matkapuhelinmarkkinoilla.
MyTrendyPhone
Written by the company
- Aukioloajat
- Maanantai - perjantai: Chatti: 09h-22h Puhelin: 11h-19h
- PREMIUM ASIAKAS TRENDY CLUBISSA
- Trendy Club on meidän tapamme sanoa "Kiitos" ja palkita kanta-asiakkaamme. Trendy Club-jäsenyys on ilmainen ja lisäksi sillä on erityisetuja. -7% alennus kaikista tuotteista hinnasta riippumatta -Erikoistarjouksia valikoiduista tuotteista -Viimeisimpiä päivityksiä matkapuhelintarvikkeista
- SUURI VALIKOIMA ALHAISIN HINNOIN
- - 100 % Turvallista Ostamista - Nopea toimitus - Päivittäinen toimitus - Alhaiset hinnat - Tarjoamme 30 päivän hintatakuun - Laaja tuotevalikoima - Yli 90 000 tuotetta - Henkilökohtainen asiakaspalvelu: Chatti: 09h-22h Puhelin: 11h-19h
Hintatakuu
MyTrendyPhone tarjoaa 30 päivän hintatakuun
MyTrendyPhone tarjoaa 30 päivän hintatakuun. Jos löydät täsmälleen saman tuotteen (kaiken pitää olla yhtäläiset väriä ja paketointia myöten) saman määräisenä, mutta halvemmalla hinnalla, (hinta tarkoittaa: kokonaishinta – sisältäen lähetyskulut), kuin minkä ostit MyTrendyPhonesta, hyvitämme erotuksen hinnassa.
Contact info
Luna House, Mannerheimintie 12B, FIN-00100, Helsinki , Finland
- (+358)841541368
- asiakastuki@mytrendyphone.fi
- mytrendyphone.fi
3.9
Great
23K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Not taking responsibility for false advertising about products
I ordered a product that was not as described on the web site.
I got an RMA to return it but MyTrendyPhone refused to pay return shipping.
I can understand not paying return shipping if I simply changed my mind, but the product was not as advertised so I should not incur any costs.
The total cost of the order is not worth bothering further with trying to get them to pay for its return, and I won't pay for return shipping myself.
I do not expect to ever buy from MyTrendyPhone again, and will advise others to avoid MyTrendyPhone.
1 September 2023
Unprompted review
Reply from MyTrendyPhone.fi
Hello!
We are so sorry for inconvenience.
There is an instruction on our site how to return the product.
https://prnt.sc/f2GduawV0SCX
Any way the money from your order will be refunded as soon as possible.
Please send us the receipt for return postage. Here is our e-mail: asiakastuki@mytrendyphone.fi
As soon as we receive it we will contact you.
Thank you in advance for your help!
I send my phone to repair because of broken window
I send my phone to repair because of broken window. In the internet it read that they have new window in stock. Now I have waited for 1 month and they say that they don´t have the window and I don't know when I will get my phone, or will I ever. I am leaving on a holiday for 3 weeks and I would have needed my phone with me but the company does not care and are doing nothing to get the phone to me repaired in time.
1 August 2023
Unprompted review
Reply from MyTrendyPhone.fi
Hei Joonas,
Thank you for your review!
Please accept our sincere apologies for any inconvenience caused.
Please contact our support team
asiakastuki@mytrendyphone.fi, so we can solve your problem.
Thank you for your patience and understanding!
Best regards,
MyTrendyPhone.fi
Picture and product do not match
The picture of product do not match the sent product (color + design).
Return process do not pay for shipping and no guarantee how much money will be refunded.
11 July 2023
Unprompted review
Reply from MyTrendyPhone.fi
Hei Amanullah,
Thank you for your review!
Please accept our sincere apologies for any inconvenience caused.
If the item is not used, he will get his money back - full amount within 30 days
Please contact our support team
asiakastuki@mytrendyphone.fi, if you still have concerns.
Thank you for your patience and understanding!
Best regards,
MyTrendyPhone.fi
I got what I ordered and in a timely…
I got what I ordered and in a timely fashion.
22 June 2023
Unprompted review
Reply from MyTrendyPhone.fi
Hey Jasmine,
Thank you for leaving us a 5 star rating - we really appreciate it!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
The speaker is very bad and needs to…
The speaker is very bad and needs to shoutout loud to be heard. I don’t recommend this watch-phone to anyone.
6 June 2023
Unprompted review
Reply from MyTrendyPhone.fi
Hi Peniel,
Thank you very much for the feedback!
We are very sorry to hear about your dissatisfaction with us and our products.
We completely understand your frustration with your purchase and are truly sorry for the unfortunate turn of events. But unfortunately, the manufacturer guarantees the goods we sell.
You can return the products if something is wrong or you don't like them. You just have to fill out the return form https://www.mytrendyphone.fi/shop/external/pages/fi/rma.asp and send the products back to us.
If you have any questions, please contact our support team
asiakastuki@mytrendyphone.fi, and we will take care of solving your problem.
We assure you that we will do everything we can to learn from a bad experience to improve the service.
Thank you for your patience and understanding.
Best regards,
MyTrendyPhone.fi
Reply from MyTrendyPhone.fi
Hei Sandor,
Kiitos, että jätit meille 5 tähden arvosanan – arvostamme sitä suuresti!
Toivotamme sinulle ihanaa päivää!
Ystävällisin terveisin,
MyTrendyPhone.fi
Bad refund experience
I ordered a LED cabinet light and screen protectors. Protectors were okay, but the light was Chinese crap. It made weird noise, charging port was shady and the battery was bad. I returned it, but ot was refunded only a month after they received the package, instead of promised refund time (week).
I have had better experiences with this store, when the ordered products have been okay. But resolving an issue was way too hard and slow.
30 November 2022
Reply from MyTrendyPhone.fi
Dear customer,
Thank you for the feedback!
We are very sorry to hear about your dissatisfaction with us and our products.
We completely understand your frustration with your purchase and are truly sorry for the unfortunate turn of events. But unfortunately, the manufacturer guarantees the goods we sell.
We assure you that we will do everything we can to learn from a bad experience to improve the service.
Best regards,
MyTrendyPhone.fi
Reply from MyTrendyPhone.fi
Dear customer,
Thank you for your feedback!
Please accept our sincere apologies for any inconvenience caused. You can easily return the product. You just have to fill out the return form https://www.mytrendyphone.fi/shop/external/pages/fi/rma.asp and send the products back to us.
Best regards,
MyTrendyPhone.fi
I paid extra for a quick delivery (1–3…
I paid extra for a quick delivery (1–3 work days) and it took two weeks for the package to reach me.
27 December 2022
Reply from MyTrendyPhone.fi
Hi Sampo,
Thank you for your review!
Please accept our sincere apologies for this inconvenience. Despite our best efforts to deliver orders as quickly as possible, it may sometimes happen that some of them are delayed or accidentally lost in the postal service.
We assure you that we will do everything we can to learn from a bad experience to improve the service.
Thank you for your patience and understanding!
Best regards,
MyTrendyPhone.fi
Reply from MyTrendyPhone.fi
Hey Timo,
Thank you for contacting us and giving us valuable feedback. The customer's opinion is very important to us!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Unsatisfied with the quality
I ordered nice and beautiful phone cover for my Samsung and the decor started to peel off within 2 weeks :(
11 January 2023
Reply from MyTrendyPhone.fi
Hi Suvi,
Thank you for the feedback!
We are very sorry to hear about your dissatisfaction with us and our products.
We completely understand your frustration with your purchase and are truly sorry for the unfortunate turn of events. But unfortunately, the manufacturer guarantees the goods we sell.
We assure you that we will do everything we can to learn from a bad experience to improve the service.
Thank you for your patience and understanding.
Best regards,
MyTrendyPhone.fi
Cheap prices
Fast enough delivery. Cheap prices. Right order arrived correctly. Positive experience
18 February 2023
Reply from MyTrendyPhone.fi
Dear client,
Thank you for contacting us and giving us valuable feedback. The customer's opinion is very important to us!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Service and fastness
18 February 2023
Reply from MyTrendyPhone.fi
Hey Jyri,
Thank you for contacting us and giving us valuable feedback. The customer's opinion is very important to us!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Easy to order and quick delivery.
18 December 2022
Reply from MyTrendyPhone.fi
Hey Pirkko,
Thank you for leaving us a 5 star rating - we really appreciate it!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Greta label.
17 February 2023
Reply from MyTrendyPhone.fi
Hey Martti,
Thank you for leaving us a 5 star rating - we really appreciate it!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Reply from MyTrendyPhone.fi
Hei Jukka,
Kiitos, että jätit meille 5 tähden arvosanan – arvostamme sitä suuresti!
Jos voimme tehdä jotain parantaaksemme tarjontaamme, ole hyvä ja ilmoita siitä meille!
Toivotamme sinulle ihanaa päivää!
Ystävällisin terveisin,
MyTrendyPhone.fi
Good product and fast delivery
17 February 2023
Reply from MyTrendyPhone.fi
Hey Seppo,
Thank you for leaving us a 5 star rating - we really appreciate it!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Reply from MyTrendyPhone.fi
Hey Reshef,
Thank you for leaving us a 5 star rating - we really appreciate it!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Good company and great work this place.
17 February 2023
Reply from MyTrendyPhone.fi
Hi Marika,
Thank you for leaving us a 5 star rating - we really appreciate it!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
Reply from MyTrendyPhone.fi
Hi Marko,
Thank you for leaving us a 5 star rating - we really appreciate it!
If there is anything we can do to improve our offerings, please let us know!
We wish you a wonderful day!
Best regards,
MyTrendyPhone.fi
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