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My Tool Shed Reviews 12,138

•
TrustScore 5 out of 5

4.8

Tool Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products, often highlighting their competitive pricing and the wide range of items available. People consistently mention the outstanding service, noting the ease of ordering and the rapid dispatch and delivery times, with many receiving their items much sooner than expected. However, some customers also noted issues with delivery, including delays attributed to the shipping carrier or extended delivery times for certain items. A few other people also felt that some products arrived with minor cosmetic damage or lacked instructions, and a small number of consumers were dissatisfied with the response to their service inquiries.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are satisfied with the quality and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick dispatch and... See more

Order

Clients share positive opinions on order. Many customers praise the easy ordering process, competitive... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight competitive and fair... See more

Service

Users describe positive interactions with service, highlighting its efficiency and reliability. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to buy a number of useful items, difficult to source elsewhere .... this included spares for Spears & Jackson pressurised water sprayer, handy multicoloured permanent markers, broad double... See more

Rated 5 out of 5 stars

Well where do I start, to be honest and to the point, Ordered a black and decker power file yesterday, Saturday 14/3/26 great price. Sunday 15/03/26 at 1 pm delivery driver arrived with my pa... See more

Rated 5 out of 5 stars

I needed new handles for a lump hammer, an axe and a hatchett. Mytoolshed had them all in Hickory, my preferred choice. Excellent quality and speedy delivery. Easy company to work with. One tip. Pleas... See more

Rated 5 out of 5 stars

The item was at a good and fair price. Dispatch and delivery where rapid. I ordered Saturday afternoon and the parcel was delivered in 24 hours. The soldering iron was great quality and will come in h... See more

Company details

  1. Tool Store

Written by the company

Behind the scenes, My Tool Shed is a family of tea-drinkers and tool-fanatics. If a new machine hits the market, we know about it and we make it our top priority to bring it here at our lowest price. Not only are we scouting for the next best thing, we pride ourselves on offering such an extensive range of tools and accessories online. There are in excess of 25,000 products on our website to date and we just keep growing! You'll find everything and anything from Power Drills to Cleaning Consumables, but every order is important to us, and no matter how big or small, we offer a service that is second to none. Whilst we may not be able to put in the elbow grease on site, we will efficiently process your order, wrap-up your parcel and (for the majority of our products) we'll even deliver to you the very next day. ... i'll drink to that!

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent shopping experience

Very pleased with my shopping experience with this company. The item was shipped very quickly and they kept me informed of its progress every step of the way while in transit.
I would recommend this company.

3 April 2024
Unprompted review
Rated 4 out of 5 stars

Ordered for my partner...

I ordered these for my partner, he normally buys his tools from a specific shop not far from home but not had the time to go lately with his work schedule, they were ok but not a 10 out of 10 in terms of quality though he is using them. It was a good shopping experience from the online shop, the website was clear & easy to understand, they also didn't take too long to be delivered

21 November 2023
Unprompted review
Rated 2 out of 5 stars

Poor experience

An empty packet arrived instead of the drill bit I ordered for express delivery.

They sent a replacement but it wasn't sent express and took a further two days to arrive.

I had to source an alternative.

7 August 2023
Rated 5 out of 5 stars

Highly recommended.

Brilliant prices, great srevice and fantasic delivery times as usual........the best place to purchase power tools from. Highly recommended.

22 August 2023
Rated 5 out of 5 stars

v pleased

easy to order and arrived v quickly.

9 August 2023
My Tool Shed logo

Reply from My Tool Shed

Thank you for taking the time to leave a review.

Great to hear that you were pleased with your experience.

Kind regards
Aluminium Warehouse

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