Great customer care , great knowledge, great products , great next day delivery Mark talked me through getting my machine operating because l didn't read through the manual first ...Duh I com... See more
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Error of item delivered. Notified promptly by company. They apologised and sent out correct order item. Received it within 24 hours with a lovely little card message. Wrong item collected by compa... See more
Company replied
Bought this kit (Senco 3.8l Compressor + Tacwise 71 series staple gun) for my upholstering partner. The Tacwise staple gun was out of stock, so - in friendly, consultation with me - MyToolkit replaced... See more
Although initially I had some issues connecting my hose to the compressor, I rang MTK & spoke to Ethan. He gave me terrific advice over a video call & had my machine sorted in no time. Thank you for... See more
Company details
Written by the company
One-Stop-Shop for premium brands of Air, Electric and Hand Staplers and Nailers. Brand choice for anyone who works with wood or fabric. Comprehensive range of Nails, Staples & Pins including stainless steel. Customer service stands alone. Huge range of Stainless Steel Brads, Nails and Staples. Highly suitable for outdoor furnishings such as boat refurbishment, fixing hard and tropical woods such as accoya, cedar, oak and redwood. Grade 304 is the standard we supply and is highly. Anti rust fasteners can make for a good sound practical choice. It takes a lot of work to keep Stapling and Nailing Supplies at the top of its game, and our customers are a huge part of that. Working together is the best way to keep this confusing industry running
Contact info
Delta House, Millbuck Way, CW11 3JA, Sandbach, United Kingdom
- 0333 800 0345
- info@mytoolkit.co.uk
- mytoolkit.co.uk
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Replied to 100% of negative reviews
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Outstanding technical support
I went to MyToolkit because I saw Youtube videos from them explaining in a very pedagogic way about compressed air hoses and fittings.
I contacted the technical support (Jill) to help me understand which hose I should select to match with my compressor, and was impressed by the rapidity and quality of the support, even asking for pictures for confirming the answer.
I felt guilty that I eventually ordered the hose from another seller because I also needed individual fittings that MyToolkit does not offer, and it was making more sense to have everything from the same place (I regret it now as it turned the connector was poorly manufactured and leaking).
The least I could do was to share my experience, and say that I keep MyToolkit on top of my list for future needs.
Perfect
Easy to order, Very efficient, product exactly what I wanted.
Couldn’t have asked for anything more.
Excellent Customer Service
We received a faulty product. When contacted, Ethan listened and took all the details. He arranged for a replacement to be sent and gave excellent customer service throughout, communicating to us at every step.
Excellent
Extremely helpful advice. Quick delivery. I would have no hesitation in recommending g this company. Thank you
Project Kestrel
We were in urgent need of a particular type of nail for a project overseas and Jill was extremely helpful in sourcing the right nail.
Delivery was the next day and the service all round was very good. We will certainly be using you again.
OSi Contracts Ltd
My experience was made great because of…
My experience was made great because of Jill. I phoned originally with a general question about Gauge and Series she told me what she knew, which was a great help, but then asked I leave it with her and she will get me a more definite answer. This she did and got back to me later with the information I needed after talking to her contacts. And now because of Jill I am fully informed. Thank You Jill.
Identifying parts
When trying to identify what my requirement was I was unsure of what I needed. Ethan, at My toolkit, was a great help and always returned my calls when he said he would. This firm is first rate.
Does what it says on the box
Speedy response and delivery,
Very helpful and informative
Very helpful and informative. Delivered next day. Excellent service.
Great customer service
Great customer service, patient and informative. Jill was excellent!
First class
fast and easy
ordered stainless steel staples. The branded product was exactly as expected - no surprise.
Order process simple and received the following day with a note to thank us for our custom and contact name and number in case of any problems with the order (a nice touch). They did exactly what was required of them so couldn't fault them even if I wanted to.
Lovely people to deal with
Lovely people to deal with. Perfect item in stock, immediate despatch and arrived next day. Good competitive price. I will be back and cannot recommend enough
Quick and seemless ordering
Had a look around for 35-40mm stainless 18g brads. Most places jumped from 30 to 50mm, didn't have stock, or wanted me to buy 5,000. Mytoolkit had the sizes I wanted in stock, in a sensible quantity and a good price. Bonus points for a speedy delivery and well packaged (looking at you Ethan!). It was a small order but I wouldn't hesitate to order again
Damaged box
Pity about the box containing the staples being badly ripped , this damage could not have been sustained during transit as the outer box and packing was in pristine condition. This can only lead to the conclusion that whoever packed the order must have noticed that the box was "badly" damaged "who gives a damn send it anyway". This resulted in some of the staples falling to the floor and breaking into several pieces .Pretty annoying considering these are not cheap staples , would have sent them back if not urgently needed.

Reply from Stapling & Nailing Ltd - MyToolkit
Bea staple gun came very quick works…
Bea staple gun came very quick works perfectly. Packaging very well
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