Mythaya Reviews 

252
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers frequently praise the gorgeous jewelry and stunning designs, noting that the pieces look exactly like the pictures displayed online. Consumers also love the wonderful packaging, mentioning that items arrive carefully boxed with nice extra details like polishing cloths. Some reviewers were not happy with occasional delivery delays or unhelpful tracking information, while others mentioned that certain items arrived much smaller than expected. A few customers additionally reported issues with items breaking shortly after starting to wear them or being difficult to close properly. People appreciate the overall quality, though these minor shipping and sizing setbacks require a bit of patience.

What people talk about most

Product

People report positive experiences with product, highlighting that items are gorgeous and match the online... See more

Quality

Reviewers mention positive feedback about quality, noting that items match website pictures and feature... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers report timely arrivals, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a ring which is really pretty, im very happy with it. Delivery time was brilliant to the UK. The ring was boxed and in a lovely gift bag and came with a cleaning cloth. Would recomme... See more

Rated 5 out of 5 stars

Slight delay in delivery due to import controls I guess. Queried with customer services, received swift response. Item arrived and exactly as advertised. All in all a great transaction just requiring... See more

Rated 5 out of 5 stars

I am thrilled with the quality of the items I received. I love everything in my order, and I'm delighted to be able to wear a new type of jewelry on my ears that doesn't require getting them pierced a... See more

Rated 5 out of 5 stars

I ordered many years, always such beautiful earrings. Quality is good, Stones stay in place, colors are nice and stay nice. Delivery is good and packed in nice drawer boxes.


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(252)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely stock

Lovely stock, but slightly disappointed as I bought 2 of the cat but think it should be worn in one ear only as I can’t get it in right

28 March 2025
Rated 5 out of 5 stars

i love it 🙏🏻

Best customer service i’ve had. the items were of very good quality as well. very pretty. i would absolutely order again.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

good products, good service

I ordered 4 items delivered in 2 shipments. Good quality products and service! I appreciated the packaging: all is packed with grace and attention adding nice boxes for your jewelry and small gifts. Very nice! Shipment was punctual and tracking online useful. Thanks!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Good, cute

I received the jewelery just on time!
I even got a little present for the purchase, which I didn't expect, and it's beautiful!
The necklaces are just as the photos (even more cute).
If you like a minimalist type of jewels, Thaya is your option. Cute, gorgeous and just what I like!
I will purchase again with them!

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Pretty Items

The items I got are pretty and I love them. I think Customer services is also good.

25 January 2025
Rated 5 out of 5 stars

Would totally recommend

I bought five pairs of earrings and I love them all. The quality is outstanding!
Also above and beyond in the packaging, was definitely more than I was expecting 🙂

2 February 2025
Rated 5 out of 5 stars

My order arrived quickly and…

My order arrived quickly and beautifully boxed. They offered that extra touch and attention to detail.
My items were individually bagged and good quality, exactly as shown on website along with good value for money.
I will definitely purchase from them again.

25 January 2025
Rated 5 out of 5 stars

Jewelery is even cuter in person!

Jewelery is even cuter in person!
The packaging was super nice and better quality then I expected
Thank you for the extra gift but sorry I don't like rings that stick out like that, maybe next time give a choice or something.
Also the delivery was faster than I expected, in a good way

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Products arrived quickly, I got instructions and guide on how to maintain the jewelry and take care of it, the packaging was very nice and wholesome and the overall quality of the jewelry is good

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality nothing like avertised

12 January 2025
Unprompted review
Mythaya logo

Reply from Mythaya

Hi dear, I'm sorry that you were not satisfied with this shopping experience.
If you have any questions about the product, you can ask us first, we are happy to help you solve the problem🥰
I noticed that you bought Thaya Enchanted Dino Bookcase Earrings. Due to the special material of this earring, there is a protective film on the surface of the earring. Did you tear off the protective film?
The effect of tearing and not tearing the display is different~
In short, I'm sorry that I couldn't satisfy you😌 If you have any questions about the product, please feel free to ask~

Rated 5 out of 5 stars

The website is easy to navigate

The website is easy to navigate, the shipping was done rapidly, nice packaging and strudy package.

Though, one pair of earings (bamboo leaf ink painting) has too soft tips that tend to bend easyly when inserting the "locks".

26 December 2024
Rated 5 out of 5 stars

Love it!

Just had my jewelry delivered today.

Gorgeous packaging, and this is one of the few times that I have opened the delivery of earrings and not been disappointed. They are absolutely gorgeous and lovely quality.

Now need to go online and order myself some more!

9 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look