mytacticalpromos.com Reviews 1,164

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their reliability and the satisfaction received from every item. The customer service is frequently commended for being helpful, responsive, and effective in resolving issues quickly. However, some people were dissatisfied with aspects of their orders, noting issues such as duplicate orders, unexpected charges, or items not matching descriptions, particularly concerning "mystery boxes." A few other people also felt that the pricing could be misleading due to hidden subscriptions or extended promotional pop-ups during the purchasing process.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised the high quality of... See more

Order

Users describe ambiguous interactions with order. While some customers praise the quick resolution of order... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the high quality,... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the good items at decent or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Honest quality merch affordable timely…

Honest quality merch affordable timely delivery well packaged friendly experienced personnel a wide variety of tactical survival gear. Great promotions and generous as well. Trump merchandise unbelievable! Very pleased never displeased.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Every time that I email…

Every time that I email mytacticalpromos.com wirh a question or need more info on a subject they are talking about, its no time at all and i dont have to do any work. Theres a link or all the answers to what I ask. Very knowledgable and willing to help anyway they can!!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Excellent customer service when I checked on my orders. Quality products. Will use this company again. 5 stars.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, I asked about shipping and was told things were on backorder and they refunded my priority express $$ back to my card before I finished reading the email. Very honest in my opinion!

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Miscomunication

Well, there was some confusion on my billing and I emailed them about the situation and they refunded my money ASAP. I will continue to shop with them.They kept it 💯!!!!!

16 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam. Big time!

My first order with this company was correct and quite a pleasant experience. Next order was supposed to be the same. I paid for 3 Trump Mystery Boxes that should have been filled with a bunch of goodies. They sent me only 1 box with 3 little things in it. They said that was what I ordered, but that is a lie. It was plainly shown on my debit card as postage charges for 3 boxes. I ordered

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Good guys to do business with

These guys are always having a great deals on stuff where you discover shipping and others were really actually purchased it in no cover shipping but usually what you gets worth the money that's for sure that I had an issue with somehow or something got double ordered but I sent an email and they got back with me pretty quickly and said all right we refunded that one taking it off the order and and I it will ship out tomorrow so that's great news I like a company that's straightforward needs you to deal with

10 October 2025
Unprompted review
Rated 4 out of 5 stars

I've had an overall solid experience…

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, sometimes faster) and the quality of the products has been awesome. You do have to read the fine print though, as some orders also include trial subscriptions to magazines or other services that charge $47-$67 per month if you don't cancel them within the free trial period. That said, I have never had an issue canceling or being charged unnecessarily.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

I was charged $37 for three shirts.

I was charged $37 for shirts three months in a row! Also, I initially was charged $16.69 for unknown reason. I contacted them and they only refunded the $16.69. My request for a return mailing envelope was not met. So now I will contact my credit card company to dispute the transactions.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Never received confirmation of my…

Never received confirmation of my order! But they didn’t hesitate to take the money from my account immediately! Then kept receiving emails that I never finished my purchase and to go to my tactical promos to complete my order! Then I waited for my purchases and nothing ever showed up! When I finally got someone to email me back they said I needed to wait 2 weeks and I should receive my purchases! I explained that it was close to a month already and where were my orders ! Since I had ordered 4 items! Then proceeded to send picture of my bank account where they removed the money just a few days after my order! After emailing back and forth for over a week or 2 they decided instead of sending me my orders , they refunded my money! Then I waited biggest problem was these were to be Birthday gifts! So now I’m out my gifts! I felt with all my inconveniences that they could give me a discount! Now haven’t even heard back from anyone! Not very good customer service from this company! 😠😞👎🏼

18 August 2025
Unprompted review

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