mytacticalpromos.com Reviews 1,163

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their reliability and the satisfaction received from every item. The customer service is frequently commended for being helpful, responsive, and effective in resolving issues quickly. However, some people were dissatisfied with aspects of their orders, noting issues such as duplicate orders, unexpected charges, or items not matching descriptions, particularly concerning "mystery boxes." A few other people also felt that the pricing could be misleading due to hidden subscriptions or extended promotional pop-ups during the purchasing process.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised the high quality of... See more

Order

Users describe ambiguous interactions with order. While some customers praise the quick resolution of order... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the high quality,... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the good items at decent or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


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3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

SIMPLE and EFFECTIVE I did have a little trouble trying to…

I did have a little trouble trying to figure out how to return the items I had ordered. Once I figured out how to do it I had absolutely no problems. I let Tactical Promos know that I wanted to return the item, they sent me a return label. I was able to print out and use to return the items. I’ve been told it will take a few days to process and refund. I have ordered quite a few items from Tactical Promos. They are honest trustworthy and fine items that I have ordered. I have never had a problem with them until this last order. I told customer service that I wanted to return the items and I had no problem at all. Thank you, Tactical Promos.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

The company has quality goods to…

The company has quality goods to purchase with basically just shipping fees it's a great way to get quality merchandise at a huge savings there are no feed back issues when you have an issue with any item you've bought they respond fast honest and take care of any issues you face I will use this company for more goofs they make excellent gifts also all in all I will suggest this out fit to all my friends I know they will purchase items and be happy as I am thank you guys and gals keep up the great work I'll be buying soon thanks again

7 January 2026
Unprompted review
Rated 5 out of 5 stars

They have a wonderful selection of…

They have a wonderful selection of items and clothing. Shipping is quick, everything is packaged to avoid damage in transit, and the one time I had an issue they were quick to correct it, even though it was a shipping issue, not their issue.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

My first time ordering from my tactical…

My first time ordering from my tactical promo the Great sale on the darkclaw knives and shoulder bags was a price I couldn't pass up. Everything I ordered was great definitely Did not disappoint But unfortunately there was a issue with the free mystery boxes that came with the bags and I also didn't receive the other mystery boxes I ordered however they have been phenomenal with communication with me about it and going the extra mile to make sure everything is taken care of very professional. A+++ customer service

2 January 2026
Unprompted review
Rated 5 out of 5 stars

The team there has went above and…

The team there has went above and beyond to ensure that the product has came. The majority of the item I've purchased has been really great,good quality product. The only bad thing I can really add is the mystery box deal has not worked out very well. I've gotten a extremely small folding pliers,a fold up little circle knife/tool thing and a very generic little flashlight. They look like something you would find on temu.. overall satisfied with purchased items but not the mystery box deal.

1 January 2026
Unprompted review
Rated 2 out of 5 stars

They suck,almost 2 months and haven't…

They suck,almost 2 months and haven't received my real order,got the outdoor mystery boxes,what an insult,2 small useless things is all they were,called customer service and they told me that's what a mystery boxes,something small thrown in.

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrible service they claim I did a…

Horrible service they claim I did a dispute in August 2024. I asked if they could please send me a record of the dispute let me see what the dispute is if the product was shipped and I received it I’ll gladly pay for it. they told me no we will send you any records they just don’t want to do business with me anymore when I was trying to give them $250 worth of business. I still stand behind my offer that if they can proof I received product I will gladly pay for it. I don’t recommend anyone buying anything from them. I feel they’re a scam

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience with mytactical promos website.

My experience with the rep that I spoke with was very positive. She was very helpful and patient and also gave me some suggestions that was helpful. Also like a lot of there merchandise that I have seen on there website.
Sincerely,
Mike

30 December 2025
Unprompted review
Rated 1 out of 5 stars

FALSE advertisement\SCAMMERS

Do not believe what they advertise.Do not told mystery boxes with paper when handling that mystery boxes.. Instead, I get one package with 2 items in the package.That's it , and they're both pieces of shit and knives , and I wouldn't pay two dollars for it at a flea market that are just gonna get thrown away , do not buy from these people , they will scam , you , they will promise that you'll get something that you wont... and wat u do get ain't worth 5% of wat u paid.. bithe gives i got are super cheaply built with not even a heavy duty plastic.. and one of the nives don't even have a lok on it for the blade.. the other one is so dam big and heavy.. u gotta titan ur belt to put it kn ur poket.. thats if ur pocket is big nuff.. frikn redik

29 December 2025
Unprompted review

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