Quick delivery Product works but don’t be fooled into thinking it’s sparkling white - defo big improvement I’m 63 & don’t expect to sparkle bright white but absolutely better than my teeth were
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Definitely helps with making your teeth less yellow. Really happy with the results, as a 60+ person I was sceptical that it would work but decided to try. Just finished my first pot and have reorde... See more
Company replied
Been using MySweetSmile for a few months now & the products are actually really nice to use, not an instant white on your teeth but definitely a lighter shade & a nice shiny finish. Does make your tee... See more
Company replied
Delighted to find a flouride toothpaste that is completely mint-free, but still has a refreshing flavour. I have lichen planus in my mouth so I have to avoid sodium lauryl sulphate, and mint flavours... See more
Company replied
Company details
- Cosmetics Industry
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Store
- Toiletries Store
About MySweetSmile
Written by the company
Over 1 Million Smiling Customers
When it comes to safe, effective and innovative oral care solutions, you can trust MySweetSmile. Recommended by Dentists, our products are 100% peroxide-free and enamel-safe to ensure visible results without any sensitivity or irritation.
Award-Winning Products
- Voted 'Best Teeth Whitening Brand of 2023 & 2024' by The Independent Newspaper.
- Amazon's #1 Best-Selling Teeth Whitening Products.
- Clinically-Proven & Dentist-Approved
Our Delivery Promise
At MySweetSmile, we strive to provide our customers with the very best service possible. We’re proud to successfully deliver thousands of orders per month, however, we’re aware that the occasional delivery issue can still occur.
We’re committed to the happiness of our customers and we want you to feel satisfied with how you receive your order. In the rare event that your order goes missing, we can always guarantee that we’ll deliver a replacement as quickly as possible.
We're Here To Help
If you do experience any problems with your order, or have any questions about our products, please email our Smilecare Experts at help@mysweetsmile.com and we will respond to your concern within 24 hours.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- help@mysweetsmile.com
- mysweetsmile.com
4.5
Excellent
8K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quickly arrived & well packaged
Quickly arrived & well packaged.
I bought 3 items & hopefully that'll keep me stocked up for a while.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Iain,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Fabulous products and quick delivery
Fabulous products and quick delivery. I wouldn't use anything else.
2 May 2026
Unprompted review
Reply from MySweetSmile
Hi Ann,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Very good product
This product has gently lifted the stains from my teeth so they are becoming more whiter. I used this product for 2 weeks first then twice a week and I am happy with the results. Worth the money and easy to order.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Tiffay,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Very pleased
I was sceptical about all the reviews but I have to say I'm very impressed.
The tooth powder works well, so much so, that I recorded
Ordering was straightforward and delivery prompt
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Joan,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Ive tried various teeth whitener and…
Ive tried various teeth whitener and this does what it says on the tin.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Lee,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
First timer revelation
Had great results when I purchased this originally. Waited til I could afford another lot, I’m looking forward to revitalising my teeth!.
12 February 2026
Unprompted review
Reply from MySweetSmile
Hi there,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Great product & service.
12 May 2026
Unprompted review
Reply from MySweetSmile
Hi Karl,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Reply from MySweetSmile
Hi Irina,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Reply from MySweetSmile
Hi Allison,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
A very positive experience
A very positive experience, the process was excellent, and so too was the price. The product quality was impressive. The customer service was flawless and the website was easy to follow. Overall, I am pleased with the results and I am glad I did it. Highly recommend.
26 April 2026
Unprompted review
Reply from MySweetSmile
Hi Lorna,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Reply from MySweetSmile
Hi Gwenn,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
quick delivery
quick delivery, very good price, tastes ok, has improved my teeth a lot
3 April 2026
Unprompted review
Reply from MySweetSmile
Hi Jackie,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
Doesn't work
Doesn't work! Does absolutely nothing for me after using for several weeks. I wasn't expecting the gleaming white teeth shown in all the ads but there is no noticeable difference at all. Also suspicious of the blue colour of the powder, suspect it's like blue shampoo to counter brass tones in blonde hair rather than actually removing stains. Expensive for the amount of product too. Don't waste your money.
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Kelly,
Thank you for sharing your feedback. We’re sorry to hear the results haven’t come through just yet. Our Teeth Whitening Powder is designed to work gradually, and it’s not unusual for results to take a little time, especially in the early days.
The formula is clinically tested and has the Dermatest® 5-Star Seal of Approval, for safety and effectiveness. While 59% of users may notice early changes, the vast majority (65%) begin to see visible results after two weeks of consistent, twice-weekly use. It works gently to lift stains from coffee, tea, wine, and other daily factors, without damaging enamel.
To help you get the best results from your Teeth Whitening Powder, we’ve created a quick How-To video with tips and guidance. You can find it here, along with videos for the rest of our range:
https://www.youtube.com/@mysweetsmile/videos
As you’ve only just started your routine, we’d recommend continuing with the Powder. Many customers choose to use it once a day for the first 1–2 weeks to kick-start their results, then drop back to twice a week to maintain. Each tub provides up to a 6-month supply when used twice weekly, so there is plenty of time for results to build.
If you have any further questions, we’re always happy to help at help@mysweetsmile.com.
– Mary
Does a very good job of lifting stains…
Does a very good job of lifting stains though in my case not enough from one purchase to remove all the stains- probably says more about how bad my teeth are. Will continue to use as there is a very good immprovement so far.
16 May 2026
Unprompted review
I really like this toothpaste
I really like this toothpaste, it has a nice flavour. It’s easy to take on your travels as it doesn’t take up much room & no squeezing a tube!
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Cathy,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Prompt receipt of product used it and…
Prompt receipt of product used it and found it did make some improvements
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Mark,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
It was very easy to order online and…
It was very easy to order online and the best thing was I wasn't tricked into a subscription. Really good product and I have given some to family members and they're very pleased with the results.
5 March 2026
Unprompted review
Reply from MySweetSmile
Hi Lorraine,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Brighter teeth
Iv had the powder now for about a week,I gave used it a couple of times so I still have a way to go to notice any difference. Fingers crossed it won't be long now before I see a difference
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Lin,
Thank you so much for taking the time to share your update with us!
Delivering a premium service is incredibly important to us, so hearing that you are happy with your experience is incredibly rewarding for our entire team. We are delighted to welcome you to the MySweetSmile community as you begin your smile journey.
We are confident it won't be long before you start noticing those brighter results. We look forward to hearing how you get on over the coming weeks!
- Mary
Easy and quick delivery
Easy and quick delivery. Clear instructions and easy to use. Only used a couple of times so far so waiting to see the true results.
11 May 2026
Unprompted review
Reply from MySweetSmile
Hi Nicole,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
This product is awesome
This product is awesome. It really brightens your teeth. Expensive stuff but worth it.
5 March 2026
Unprompted review
Reply from MySweetSmile
Hi Adam,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
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