Quick delivery Product works but don’t be fooled into thinking it’s sparkling white - defo big improvement I’m 63 & don’t expect to sparkle bright white but absolutely better than my teeth were
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Definitely helps with making your teeth less yellow. Really happy with the results, as a 60+ person I was sceptical that it would work but decided to try. Just finished my first pot and have reorde... See more
Company replied
Been using MySweetSmile for a few months now & the products are actually really nice to use, not an instant white on your teeth but definitely a lighter shade & a nice shiny finish. Does make your tee... See more
Company replied
Delighted to find a flouride toothpaste that is completely mint-free, but still has a refreshing flavour. I have lichen planus in my mouth so I have to avoid sodium lauryl sulphate, and mint flavours... See more
Company replied
Company details
- Cosmetics Industry
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Store
- Toiletries Store
About MySweetSmile
Written by the company
Over 1 Million Smiling Customers
When it comes to safe, effective and innovative oral care solutions, you can trust MySweetSmile. Recommended by Dentists, our products are 100% peroxide-free and enamel-safe to ensure visible results without any sensitivity or irritation.
Award-Winning Products
- Voted 'Best Teeth Whitening Brand of 2023 & 2024' by The Independent Newspaper.
- Amazon's #1 Best-Selling Teeth Whitening Products.
- Clinically-Proven & Dentist-Approved
Our Delivery Promise
At MySweetSmile, we strive to provide our customers with the very best service possible. We’re proud to successfully deliver thousands of orders per month, however, we’re aware that the occasional delivery issue can still occur.
We’re committed to the happiness of our customers and we want you to feel satisfied with how you receive your order. In the rare event that your order goes missing, we can always guarantee that we’ll deliver a replacement as quickly as possible.
We're Here To Help
If you do experience any problems with your order, or have any questions about our products, please email our Smilecare Experts at help@mysweetsmile.com and we will respond to your concern within 24 hours.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- help@mysweetsmile.com
- mysweetsmile.com
4.5
Excellent
8K reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good product
2 March 2026
Unprompted review
Reply from MySweetSmile
Hi Barbara,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Fast delivery excellent product my…
Fast delivery excellent product my teeth have never felt so clean and after only one use I can see the difference, my teeth are whiter and cleaner. Waited a long time for delivery to Canary Islands but now that they deliver you have my permanent order. Brilliant company
15 May 2026
Unprompted review
Reply from MySweetSmile
Hi Andrea,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Good results with regular use
If used regularly the product works a treat.
17 May 2026
Unprompted review
Slightly disappointed..didn't honestly…
Slightly disappointed..didn't honestly notice much difference in my teeth!!
May try again if postage wasn't so expensive
17 May 2026
Unprompted review
Reply from MySweetSmile
Hi Mrs Yeates,
Thanks for sharing your experience, we understand how frustrating it can be when results don’t appear straight away. The good news is that with consistent use, our Teeth Whitening Powder is designed to deliver results that build over time.
It’s clinically tested and has the Dermatest® 5-Star Seal of Approval, with 65% of users notice improvements within 14 days, with 59% reporting visible results in just 7 days. That said, every smile is different, diet, enamel thickness, and lifestyle factors (like tea, coffee, or smoking) can all affect how quickly changes show.
To help you get the most from your routine, we’ve created a How-To video that walks through usage and application tips. You’ll find it here, along with guides for our full product range:
https://www.youtube.com/@mysweetsmile/videos
Many customers choose to use it once a day for the first 1–2 weeks to kick-start their results, then drop back to twice a week to maintain. Each tub provides up to a 6-month supply when used twice weekly, so there is plenty of time for results to build.
We always try to keep our delivery fees as fair as possible, and we do offer free 2-day delivery on orders over £40 / $50 / €50 if that helps for any future orders!
If you have any further questions, we’d be happy to help, just drop us a message at help@mysweetsmile.com.
– Mary
Reply from MySweetSmile
Hi Kim,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Easy to order from good products in sale
17 May 2026
Unprompted review
Reply from MySweetSmile
Hi Julian,
It’s great to hear your MySweetSmile order arrived so quickly! We’re excited for you to give it a try and hope you love the results.
If you have any questions or need tips on how to use your new products, our handy How-To Guides: https://mysweetsmile.com/pages/instructions are a great resource. And of course, you can always email us at help@mysweetsmile.com.
Thanks again for your support. We look forward to hearing what you think!
- Mary
Excellent product.
Excellent product that does exactly what you hope it will do.
17 May 2026
Unprompted review
Reply from MySweetSmile
Hi Robert,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
I find this powder removes all stains…
I find this powder removes all stains and doesn’t make your teeth sensitive that’s why I’ve purchased it many times and would recommend
17 May 2026
Unprompted review
Reply from MySweetSmile
Hi there,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Quality product quality service…
Quality product quality service recommend to anyone
17 May 2026
Unprompted review
Reply from MySweetSmile
Hi Tony,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
A great natural whitener
This product works really well at whitening my teeth a more natural way, without being harsh.
And the mouth freshener is great also.
1 February 2026
Unprompted review
Reply from MySweetSmile
Hi Melanie,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Great product
I used this product a lot of years ago and cannot remember why I stopped. Anyway back again this time I ordered the strawberry flavour which I think is lovely,a great improvement. Now I have found you again I am here to stay. Thank you for a great service.
17 May 2026
Unprompted review
Reply from MySweetSmile
Hi Trudy,
We’re thrilled to hear how much you love MySweetSmile! It’s wonderful customers like you who make what we do so rewarding.
If you ever need help or have questions about your products, don’t hesitate to reach out to us at help@mysweetsmile.com. We’re always happy to help.
Thank you again for sharing your positivity and being part of the MySweetSmile community!
- Mary
Reply from MySweetSmile
Hi Nikki,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
On the fence
On the fence, not sure if the powder is truly making a difference. Easy product to use, like the way it foams up.
Quick delivery.
Will probably try one more tub before making a final decision
16 May 2026
Unprompted review
Reply from MySweetSmile
Hi Michael,
Thank you for the honest feedback, we're glad to hear you're finding it easy to use! It's great to know the delivery was quick too.
We completely understand the uncertainty at this stage, results do build gradually, and it's not always easy to notice the change day to day. The good news is that our Powder is clinically tested and carries the Dermatest® 5-Star Seal of Approval. 65% of users notice improvements within 14 days, and 59% report visible results within just 7 days of consistent use. That said, every smile is different; diet, enamel thickness, and lifestyle factors like tea, coffee, or smoking can all affect how quickly changes show.
To help you get the most from your routine, we've put together a How-To video with usage and application tips, you'll find it here, along with guides for our full range: https://www.youtube.com/@mysweetsmile/videos
Many customers find it helpful to use the Powder once a day for the first 1–2 weeks to kick-start results, then drop back to twice a week to maintain. Each tub provides up to a 6-month supply at that rate, so there's plenty of time for results to build — we're confident you'll start to see a difference!
If you have any questions in the meantime, we're always happy to help at help@mysweetsmile.com.
– Mary
Reply from MySweetSmile
Hi Miranda,
It’s amazing to hear you’re enjoying your MySweetSmile experience. Thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Mary
Reply from MySweetSmile
Hi Mr. P.C.,
It’s amazing to hear you’re enjoying your MySweetSmile experience, thank you so much for sharing! We’re so grateful for your kind feedback and thrilled to have you as part of our growing community.
If there’s ever anything you need or questions we can help with, just email us at help@mysweetsmile.com. We’re always here for you.
Thanks again for brightening our day with your review!
- Lauren
Great products
17 May 2026
Unprompted review
Reply from MySweetSmile
Hi John,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Very good will use again…
Good product website easy to navigate quick delivery and items worked well will use again
17 May 2025
Unprompted review
Reply from MySweetSmile
Hi Lewis,
Thank you so much for your kind feedback. We’re delighted to hear that you found the website easy to navigate, your delivery arrived quickly, and most importantly, that the products worked well for you.
Creating a smooth experience from ordering through to results is something we truly value, so it means a great deal to hear this reflected in your experience.
Thank you again for your support, and we look forward to welcoming you back to MySweetSmile in the future.
- Sophia
Just started using the whitening strips…
Just started using the whitening strips and am quite impressed. Have always purchased the powder.
1 May 2026
Unprompted review
Reply from MySweetSmile
Hi there,
Thank you for your kind words! It’s fantastic to know you’re enjoying MySweetSmile. We’re so glad it’s making a positive difference for you.
Your support means the world to us, and we’re always here if you have any questions or need advice. Feel free to email us anytime at help@mysweetsmile.com.
Thanks again for sharing your experience, it made our day!
- Mary
Quick delivery and lovely products at a…
Quick delivery and lovely products at a reasonable price
2 February 2026
Unprompted review
Reply from MySweetSmile
Hi there,
We’re so happy to hear your order arrived quickly! We can’t wait for you to try your new MySweetSmile products and would love to hear your thoughts when you do.
If you have any questions in the meantime, feel free to reach out to us at help@mysweetsmile.com. We’re here to help!
Thank you for choosing MySweetSmile. We’re thrilled to have you as part of our community.
- Mary
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.