I’m wondering, has anyone used the product. All I see your post about customer service and not as you can say satisfaction of the product per se. I’d like to know about the use even though that is... See more
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Having read the product information, noted that it is actually recommended by traceable medical specialist practitioners, gave me far more confidence than other trade outlets selling cheap ineffectiv... See more
Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products foll... See more
Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter. The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are... See more
Company replied
Company details
Written by the company
MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.
Contact info
San Mateo, United States
- support@mv.health
- mysteryvibe.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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A Must Experience
Was a great experience, start to finish, and highly recommend for anyone else looking to spice things up a little… 😉
BEST GIFT EVER!
I received the New Crescendo as a gift, and let me tell you ... I bless that person every day! The toy taught me about pleasure, myself and my self-love way more than I ever expected! It is versatile and allows you to keep exploring different angles and positions! I also love the details of the little pouch and the charger! It's discrete and super cute!
The MV it's very intresting experience…
The MV it's very intresting experience for both, me and my partner enjoy it a loot, playing and switching. The design and vibration make you go creazy with your fantasies.
Exceptional customer service
Exceptional customer service. They went above and beyond in taking care of my delivery and questions.
Love that there is no BS data capture…
Love that there is no BS data capture or logins! Good job Mysteryvibe for being a decent company.
I love the MysteryVibe products
I love the MysteryVibe products. Always a pleasure to use them, the quality, the look and feel, design - everything is top level!
Great design
I have been suffering from ED for over…
I have been suffering from ED for over a year now, and have tried a number of different medications, and natural remedies and nothing helped. Then I found the tenuto, and my god did it make a difference, for me and my partner. I swear by the tenuto. It really helped with my confidence and with my marriage.
Great company great products
Fantastic company for sexual liberation, great products, keep up the good work
Bought the Tenuto and Crescendo to…
Bought the Tenuto and Crescendo to spice things up. Needless to say this helped my partner and I do just that. The coconut lube and playing cards were also a great add-on.
Crescendo 100%
Crescendo, such great product. It is very comfy and it fits perfectly. I recommend it 100%
Fans of the product, miss old colour choices.
My partner and I both are fans of the products, have the Crescendo and Tenuto.
Had a Crescendo 1 back in the earlier days of the company and the only complaint I have over the welcome upgrade to 2 is the colour choices of the product. I don't like the pink, the aqua / turquoise colour was nice but understand if it probably didn't sell as well.
I've heard Tenuto could be a little uncomfortable for those who are more well-endowed than myself but fits perfectly fine for me @ 6 inches and not so much on the girthy side.
Otherwise one thing I will say is their Customer Support team are great - the founders deal with issues themselves which is welcome - I had a faulty Crescendo unit which was really quickly resolved with a replacement device completely for free. If the products aren't for you they don't have to cost you, so well worth trying their product range.
Wow. This is a must try.
Wow. This was a one of a kind experience. I highly recommend using these products.
Bricked a Tenuto and was sent a replacement
I purchased the Tenuto (the first one) about 2 years ago. It worked fine for about a year, but then I made the mistake of updating the firmware in the Tenuto to start using the Bluetooth control. Unfortunately the Tenuto was bricked and there-after refused to vibrate or to charge.
2023-03-24 Update
After posting this review and talking to the MysteryVibe person, I was sent a replacement Tenuto 2 and it arrived yesterday! I was very pleased and quite surprised at the prompt response . This version of Tenuto has the same dimensions but more powerful vibrations (it could be my imagination).
There is no other device like it on the market and I am glad to once again have a working Tenuto.
Many thanks to MysterVibe!

Reply from MV.Health
Excellent customer service
Excellent customer service. Quality products.
Tenuto 2
It was more than I wanted to spend but it went on sale and I purchased the Tenuto 2 because I wanted to experience the vibes. I want to make all the units to have constant vibrations at maximum setting. I used the app to try to make a custom pattern like I just described but couldn’t do it and then save it. What am I doing wrong with the app? It didn’t really turn my wife on but it was only the first time we tried it during intercourse.

Reply from MV.Health
Great customer service
Great customer service! I would recommend this company just on the customer service experience. Their products seem very well made, but the one my husband purchased was too small. The issue was resolved with the company in a very timely manner.
Vibe is more than expected
Vibe is more than expected. Recommended for all!
New ideas made easy
Endless possibilities! Imagination and sexual wellness combined!
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