Ordered 3 mystery boxes. An 11 year olds gadget box, a mans mystery box and a womans mystery box. We were all shocked and happy with the quality and usefullness of the items in the boxes... See more
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Top customer service. I messed up and duplicated my order. They got in touch personally and cancelled one for me
Company replied
Absolutely fantastic!!! From ordering to delivery is pretty damn quick? Ordered 3 boxes and they arrived well within the estimated delivery time? They outdo themselves at every turn, filling the boxes... See more
I ordered a mystery box from Mysteryboxshop and found the experience to be average. The items were decently packaged and varied, but some of the contents felt cheap and could easily be found at a lowe... See more
Company replied
Company details
Written by the company
Mystery Boxes are perfect for birthdays, anniversaries & any other occasion. Give the gift of suprise & joy today.
Contact info
United Kingdom
- mysteryboxshop.com
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Fantastic company
Fantastic company, got 5 boxes, 4 were toys, pretty much similar. Had a problem with one but the company fixed it. Very satisfied

Reply from Mysteryboxshop
Previously recieved a box,I recieved a…
Previously recieved a box,I recieved a call from a member of the team and wow,I recieved some items that replaced others which I guarantee my boy will love them,such amazing customer service aswell.I wasn't looking for anything to be replaced that I could not gift to a boy so this was extra mile service and is appreciated.I have a happy boy with what was in the box 2nd time around.would def recommend this company especially the service.Thankyou very much.

Reply from Mysteryboxshop
The customer service’s is second to none
My son brought me a mystery box for my birthday and it’s amazing definitely value for money, there’s 1 deodorant in there that’s £15 alone and the box was only £25 😱
so I thought I’m going to get another one of them, I had a look on there website at it said no 2 boxes r the same so there’s me thinking great! I was so excited to get my second box I couldn’t wait for it to come, when it did arrive I opened it straight away and both boxes contain exactly the same as each other 😩 I emailed the company straight away and nobody got back to me then I received a phone call and this amazing company are sending me out another box completely free 🥳 how amazing is that, I will definitely be ordering a few as Christmas presents (I have a very large family)
Thank you mysteryboxshop.com

Reply from Mysteryboxshop
Bought 2 box's £29.99 one for teenage…
Re email
Had a reply right away and sending out a new box should have it tomorrow, customer service is top notch so have changed my 1* to 4*.
Bought 2 box's £29.99 one for teenage girl beauty other for 8yrs old mystery my daughter also bought for 8 year old for £19.99 and both had exactly same in the 8 years for different prices, I have wrote an email to them so will wait and see if they respond and what the outcome is before changing how many stars I give, but truthfully I don't think the price was worth what is in it all the things I can buy on temu cheaper

Reply from Mysteryboxshop
I got a teenage girls and a junior…
I got a teenage girls and a junior girls box and both had an excellent range of items in them. They came very quickly

Reply from Mysteryboxshop
Household mystery box
This is the 2nd box that I have ordered the first was ok but I ordered the household one and very pleased with them both

Reply from Mysteryboxshop
Got there in the end
After 2 initial delivery issues (down to couriers not the company) a very kind gentleman called me to say he had sent out a third package and it would be with me the following day , today is the following day and the box has turned up ,I'm thrilled with what has arrived ,thank you so much for all your help

Reply from Mysteryboxshop
I brought both the women's and home £20…
RE REPLY.. Customer Service was fantastic spoke on Thursday and they sent another box out with bits from Women's and Homeware which came Saturday. Changed from 2* to 4*
I brought both the women's and home £20 boxes and they are definitely not worth the money, the women's just had some makeup, a nail varnish, face mask and a microwaveable wrap and the home was just a candle, a door mat, a small Plaque, a pizza cutter, an LED light and some rubber gloves

Reply from Mysteryboxshop
Ordered 15th aug now 6th sept and kept…
Ordered 15th aug now 6th sept and kept getting told over the last two weeks I would receive in 3 days each time. Have now emailed to cancel as I was using one of the boxes for my daughters 17th on 31st aug which has been and gone

Reply from Mysteryboxshop
Great variety of good quality items!
Great variety of good quality items!! Ideal for gifts also!

Reply from Mysteryboxshop
2 weeks for delivery acceptable due to…
2 weeks for delivery acceptable due to shipping in the UK.Well packaged and came gift wrapped as requested.1 item broken in the box,I requested a teenage boy and there were 2 or 3 items in there unsuitable for a boy like the foaming deodorant and body scrub,these were in female scents.could be a picking mistake.there were about 3 items suitable for my boy thats just him the others will give away.All in all its not that bad you get what you pay for.
Something for everyone
Great company, fantastic customer service, highly recommend their mystery boxes, something for everyone 😀

Reply from Mysteryboxshop
I ordered the mysterybox at £49.99 for…
I ordered the mysterybox at £49.99 for myself , i was completely surprised at the amount of items i received . i would highly recommend buying was well worth the money

Reply from Mysteryboxshop
Happy customer
I bought a teen girl box for my neice as she could not decide on what she wanted for her birthday. Great selection of items

Reply from Mysteryboxshop
Was a delight to open the box
Was a delight to open the box and explore the products inside. Well worth the money. Would highly recommend them! Not everything will be to everyone's taste but definitely all great products

Reply from Mysteryboxshop
Great Items. Fast delivery
I bought this for my 15 year old daughter and she loved it, good items inside and fast delivery. Thank you so much

Reply from Mysteryboxshop
50/50
I ordered 2 the first one was for younger boy and tbh I wasn’t overly happy with what was in it but maybe my little boy was just too young he’s 3 , the second was a women’s one and that was amazing my daughter was very happy with what was inside I will be ordering again
Ladies £49.99 box
I bought a £49.99 Ladies box and when it arrived one of the items had broken and nail polish was all over a few of the items. I let them know and received a lovely call the next day advising i would receive another box. I mentioned that wasn't why i let them know. 2 days later i received another box, almost identical to the 1st. Customer service was definitely 100%

Reply from Mysteryboxshop
Box Full of great stuff
My mystery box took over a week to arrive and I did have to email but when it did arrive it was full of great stuff and my daughter was very happy with her box we will be ordering more in the future.
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