We ordered 3 shirts and received two from Indias Teams and VfB Lübeck from German 3rd Division + Mystery short, also India. One of the shirts didnt fit so we send it back and received a new one, thi... See more
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Mystershirt is the number one seller in mystery football shirts. We offer an innovative, new way to buy football shirts. Of course, a mystery box concept is always excitement, which is why we give 100 days for returns. Also, on our website, you can specify which clubs, leagues, colours you do or prefer not to receive. Buying mystery football shirt boxes is the new way to go!
Rozenlaan, 2840, Rumst, Belgium
No recent history of asking for reviews
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Replied to 96% of negative reviews
Typically replies within 1 week
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Really good and fast service.
And really good quality shirts!
Full disclosure: I had previously written a negative review for Mystershirt for three issues. Firstly they sent me shirts that didn't meet the color criteria they had asked for. Secondly they sent me an Indian eSports shirt instead of a football shirt. Thirdly they were very rude via email in response to these issues, blaming me instead of taking responsibility for the mistakes. I left a bad review and then canceled my subscription.
Over a year later, out of the blue I received an email with an apology from the CEO and an offer of a free shirt to make up for the errors. It's been a long time since I've heard of a company willing to admit to their mistakes so long after the fact, so due to this I agreed to their offer. This time around I quickly received the shirt, and it matches my criteria perfectly.
I'm a believer in second chances, and admire any company that is willing to look at themselves, evaluate their weaknesses, and improve.
Thank you Arthur and Seppe.
The best store! Without a doubt, this is the place where a football lover can enjoy a great football shirt
Best football mysteryshirt company there is!
Great Jerseys for a even better price. If delivery complication do ocurr, support is very fast and friendly.
First time ordering and will definitely order again soon! I love shirts from not so popular teams and that’s exactly what I got. Excellent experience!
The retro kit I purchased wasn't retro + the delivery experience was just 0/10. I highly do NOT recommend.

Reply from Mystershirt
Ive waited 2 weeks for my parcel, havent got it yet, the tracking link isnt working and when i ask them for help they always reply with the exact same thing, that my parcel is delayed. I hope i even get my stuff…BAD SERVICE!

Reply from Mystershirt
Great shirts! Payed 40 euro’s for a mystery shirt and Some short pants!! Perfect both excellent!! Did it with a group and it made our evening a lot better!!!
Excellent service! Very supportive attitude! My tracking number was untraceable, but support team didn't let me down. The team did the best to make it happen, so I could get my parcel.
Very happy and satisfied!
Ordered two boxes in mid april. Tracking link hasn't started to work still. I sent a message to customer support on the 23rd of april, no answer. Sent a new message on the 2nd of may and they responded saying the order is unfulfilled and asked for a patience. As of today still no updates on the shirts and tracking link still won't work. It's sad as I ordered the shirts for a special occasion and now they probably won't arrive in time.
Wouldn't recommend to anyone to order from here. I sure won't.
When ordering the promised wait time was 3-15 business day. We are already over that and the package hasn't even been sent.

Reply from Mystershirt
We ordered from this website last year and they sent us the wrong sizes.
We tried them again this year, but we ordered our shirts 3 weeks ago, and nothing has been received even though we have paid extra for delivery.
I have reached out to the customer service team who first just gave back automated responses saying our order is being prepared for shipment still, so our purchase has not even been looked at!!
These are meant to be delivered within days, (week at most), but 3 weeks and the order hasn't even been prepared is unacceptable with no contact at all before I reached out. I now haven't heard anything since the original emails apart from an email which just says "Hi Matthew". That's it.
Really disappointed and seems as though we may have been scammed at this current point as we've paid over £150, received no shirts, and not received any clear indication of what's going on

Reply from Mystershirt
Very disappointed. I ordered three shirts from mystershirt.com on April 24, 2026, and paid for express delivery, but my order still has not arrived.
I cannot track my package, and when my friend email customer service to ask about the delivery, he immediately receive a reply with a link that does not work. Since the reply comes instantly, it feels like an automated response rather than real customer support.
It is unacceptable to charge for express delivery without delivering on time or providing working tracking information. At this point, I do not even know if my package is actually on its way. I would not recommend ordering from this website.

Reply from Mystershirt
I got a few modern trikots and also vintage and I love them all. Good quality, its authentic and fair priced.
I only had once a difficult experience but it got solved. Would buy again and again!

Reply from Mystershirt
They are a scamming site! It has gone 2 weeks and they have not shipped the shirt yet, went back and forth with their customer support, which only answer was ”we will ship it soon” and then they stopped responding, I have waited 1 week without an answer with multiple emails sent, they are a scamming website! Don’t buy from this site it is not legit! (He has not contacted me)

Reply from Mystershirt
Order num #MS9489100
The delivery methods are really bad.
They sent me a trucking number that was not active and it became active after 4 days. I paid extra for the fast delivery with DHL and it was supposed to be delivered from 1 to 10 days. My package arrived in 20 days and not with DHL but in collaboration with a local courier which was a really bad experience. The package arrived not in the best condition and it didn't had any protection outside of the box so I give the gift in a handbag and not in the box of the firm. The product was nice, nice choice of team, limited edition shirts so yes about the product I am really happy and satisfied. Although the bad experience of delivery will make me choose another similar firm the next time.

Reply from Mystershirt
I ordered a shirt for my 12 year old son on the 3rd of April. I had no correspondence about my order so after a week contacted them. They were very helpful. Yet still no shirt and no further correspondence. After another week i have emailed numerous times and have heard nothing. This is absolutely terrible and feel its a scam. I am now going to have to report it to my credit card company as fraud. Please be aware.

Reply from Mystershirt
They claim the business model is for affordable shirts, but you get from the champion of Tanzania for 50 EUR. The same shirt you can buy with 15 EUR. It's a scam, they sell only APAC and African teams, overpriced with a horrible delivery system.

Reply from Mystershirt
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