MyState Bank Reviews 5

Been with MyState for several years. Their conditions to earn the bonus saver interest are easy to meet every month. A $20 deposit and five transactions with the transaction card. You are allowed to withdraw money and still earn the bonus interest. They now have a "Hello Saver" account with no special conditions to earn interest and I may change to that account.
Only reason I didn't give 5 stars is they charge a currency conversion fee for international purchases and their Osko limits are too low.
Overall, I have found MyState to be an excellent bank.

Easy to open savings account which has a good rate for a no hoops account. Transferring money in and out using app is fine. Had to contact support by phone and did not have to wait long to speak to local person who were very helpful. Recommend them.

I have been banking with many banks, and I have not seen anything like this yet. The bank makes money from complex processes and experiences and from the worse customer experience. The bank approach is self centric which is the opposite of what they advertise. I wish I was more aware.

If I could give this bank no stars I would. The worst customer service I have ever had the mis pleasure of experiencing. Totally useless at any point to help with anything. Avoid

Unlike other banks, they offer their customers a high interest rate with no hoops to jump through to receive every month and it's not an introductory rate either!

Love their insights on the MyState app and the prompts are super useful and actually helped me realise I had been charged twice for an item - that's why I'm leaving a review now.