My Site Plan Reviews 

1,072
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast turnaround times, noting that site plans arrive within hours and make permit applications completely pain-free. People emphasize that the staff is incredibly helpful, responsive, and patient when incorporating requested revisions. Consumers appreciate the clear and professional quality of the drawings, which successfully streamline various home improvement and construction projects. However, some customers also noted that certain dimensions were difficult to interpret, or felt that the basic drawings were too simple and not accepted by local authorities for specific municipal requirements.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting exceptionally fast turnaround... See more

Response time

People report positive experiences with response time, frequently highlighting that orders and revisions are... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting exceptionally fast... See more

Website

Users describe positive interactions with website, highlighting fast turnaround times and accurate plans... See more

User experience

Clients share positive opinions on user experience, highlighting fast service, helpful support, and clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my doubts but I faced a much higher price from surveyors in my area so I took a chance. Roberto was absolutely amazing! He accepted the information we had and he used some kind of magic to tur... See more

Company replied

Rated 5 out of 5 stars

From the first contact we made with Lisa regarding our need for a site plan, we were impressed with the knowledge and suggestions that were made to help us determine the best plan to go with. After s... See more

Company replied

Rated 5 out of 5 stars

The service was much faster than anticipated, received a copy of the site plan within hours. After finding out about a county building setback from the road and finding a much smaller home, I had to... See more

Company replied

Rated 5 out of 5 stars

I needed two site plans for the same property and wasn't sure how to handle the submission. I was contacted almost immediately (Ivan) —even though it was late in the day—because they noticed somet... See more

Company replied



Company details

  1. Drafting Service
  2. also in
  3. Architectural Designer

About My Site Plan

Written by the company

My Site Plan

Excellence in Site Planning

My Site Plan is a leader in the site planning industry, recognized for its exceptional service and quality. Founded by Army Veteran, Ryan Crownholm, our company has earned over 7,000 five-star reviews across different review platforms and serves clients in every municipality across the U.S.

  • ✅ Fast 24-Hour Turnaround
  • ✅ Over 7,000 Five-Star Reviews
  • ✅ Money-Back Guarantee
  • ✅ Trusted by 65,000+ Customers

Our team specializes in creating detailed site plans that meet the strictest building department requirements. We stand behind our work with a 100% money-back guarantee.

Get Your Site Plan in 24 Hours


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,072)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt

Very prompt, good detailing of site

14 March 2026
My Site Plan logo

Reply from My Site Plan

Hello Travis! Thank you! We’re glad you appreciated the prompt service and detailed site plan—really appreciate the feedback!

Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate. My plan was completed over the weekend, which I was pleasantly surprised. Overall very happy.

15 March 2026
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Reply from My Site Plan

Hi Rick! Thank you! We’re so glad you found the website easy to use and that the quick turnaround—even over the weekend—was a nice surprise!

Rated 5 out of 5 stars

They were able to produce what I want…

They were able to produce what I want within short time. Thank you

11 March 2026
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Reply from My Site Plan

Hi Eti! Thank you! We're glad we could get exactly what you needed done in a short time—really appreciate it!

Rated 5 out of 5 stars

Igor was absolutely fantastic

Igor was absolutely fantastic. He helped me out every way possible. Not sure if they will accept it yet but I’m sure they will. My site plan looks great.!!! quickest turnaround ever even for slight improvements

11 March 2026
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Reply from My Site Plan

Hi Michele! Thank you so much! We're thrilled to hear Igor was able to help and get everything turned around so quickly. Glad you love the site plan, and we truly appreciate the kind words!

Rated 5 out of 5 stars

I have used My Site Plan for several…

I have used My Site Plan for several projects and have great service every time! I will continue to have them handle my site plan needs. I strongly recommend their services to have with site plan needs!

10 March 2026
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Reply from My Site Plan

Hi Andy! Thank you so much for your continued support! We’re thrilled to hear you’ve had great experiences with multiple projects and truly appreciate your recommendation!

Rated 5 out of 5 stars

Fast

Fast, professional, and responsible

6 March 2026
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Reply from My Site Plan

Hi Quentin! Thank you! We’re glad you found our service fast, professional, and reliable—really appreciate the feedback!

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Great Turn around

6 March 2026
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Reply from My Site Plan

Hi John! Thank you! We’re glad you were happy with the excellent service and quick turnaround!

Rated 5 out of 5 stars

Great Service

5 March 2026
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Reply from My Site Plan

Hi Cliff! Thank you! We’re glad you had a great experience with our service—really appreciate it!

Rated 5 out of 5 stars

Excellent Performance

Responsive and great quality as always

9 March 2026
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Reply from My Site Plan

Hi Helen! Thank you! We're glad to hear you consistently receive responsive service and great quality—really appreciate your continued support!

Rated 5 out of 5 stars

OUTSTANDING CUSTOMER SERVICE

The customer service was outstanding and their prices are very reasonable. Lisa was patient, understanding and kind and I really appreciated that. I was not familiar at all about this process and she guided me through what I needed to do. Igor was the expert in drawing the site plan and he was amazing and very quick. When I needed a change, Igor made the change very quickly.
I am so happy that I chose My Site Plan. They are very professional and they genuinely care about their customers. I would highly recommend My Site Plan because they are simply the best!!

28 February 2026
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Reply from My Site Plan

Hi Denise! Thank you so much for the wonderful review! We're thrilled Lisa could guide you through the process and that Igor delivered the plan quickly—your kind words and recommendation truly mean a lot to our team!

Rated 5 out of 5 stars

Amazing service

Amazing service! So responsive and helpful!

28 February 2026
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Reply from My Site Plan

Hi Jennifer! Thank you! We’re so glad you found the service responsive and helpful—really appreciate the kind words!

Rated 5 out of 5 stars

Exceptional process and product!

Fast, accurate, cool, well composed site plan with exceptional followup. Tops in customer service and answering questions to further add value to the product.

23 February 2026
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Reply from My Site Plan

Hello! Wow, thank you! We’re thrilled you loved the plan and the follow-up—providing top-notch service and real value is what we’re all about!

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with MySitePlan. Their turnaround time was extremely fast, and the process was smooth from start to finish. The plans were clear, professional, and exactly what we needed. Communication was easy and efficient, which made everything even better.

21 February 2026
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Reply from My Site Plan

Hi Rodrigo! Thank you so much for the thoughtful review! We’re thrilled to hear the process was smooth and that everything met your expectations—really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great service

Ivan is very thorough and is always accommodating. I don't need a lot of commercial permits so I am not great at knowing exactly what I need. He has been very patient with me. Great service.

17 February 2026
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Reply from My Site Plan

Hi Rhonda! Thanks a ton! We're so glad Ivan was patient and helpful throughout the process—always happy to make things easier for you!

Rated 4 out of 5 stars

Tested

Tested, approved and trusted.Very reliable and they always delivers

17 February 2026
Unprompted review
My Site Plan logo

Reply from My Site Plan

Hi Jonah! Thanks a lot! We’re honored to be your trusted go-to—always here to deliver!

Rated 5 out of 5 stars

The price can't be beaten

The price can't be beaten. The turnaround time was very fast. The quality of work was exceptional.

11 February 2026
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Reply from My Site Plan

Hi Caleb! Thank you! We're so glad you found the price, speed, and quality all on point—means a lot to us!

Rated 5 out of 5 stars

I have always had a wonderful…

I have always had a wonderful experience with mysiteplan. They have always gone above and beyond to assist in getting my plans together.

24 January 2026
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Reply from My Site Plan

Hi Ola! Thank you so much! We’re thrilled to hear you’ve had great experiences with us—always happy to go the extra mile for you!

Rated 5 out of 5 stars

Needed a site plan for protected tree removal.

Needed a site plan for protected tree removal application. This service was fast and easy. I was able to use the edit feature to name the trees and include additional info. required by my City. Just what i needed!

11 February 2026
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Reply from My Site Plan

Hi Don! Thanks a ton! So glad the process was fast and easy, and that the edit feature helped you customize everything for your city's requirements—happy we could help!

Rated 5 out of 5 stars

Christian is very professional and…

Christian is very professional and always a pleasure to work with!

7 February 2026
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Reply from My Site Plan

Hi Ken! Thank you! So great to hear that Christian made the experience smooth—he’ll be glad to know you enjoyed working with him!

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