Silvery Reviews 

247
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that support staff respond immediately, solve problems quickly, and remain extremely helpful throughout the process. Many people highlight the high quality of the bedding, explaining that the items are very soft, well made, and help keep them cool during the night. Some reviewers were not happy with excessive lint production or noticeable pilling issues after washing their new sheets. A few other people also noted that they still felt too warm during sleep or experienced longer wait times when trying to get a reply.

What people talk about most

Product

Clients share high satisfaction regarding the product, noting that the sheets are very comfortable, soft, and... See more

Quality

Customers had positive experiences with quality, frequently praising the sheets for being exceptionally soft,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the quick email responses and... See more

Response time

Users describe positive interactions with response time, frequently highlighting how quickly support staff... See more

Order

People report positive experiences with order processes, frequently highlighting helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I put my new Silvery sheets on my bed yesterday and slept on them last night. They were amazing. Comfortable, well made, fits mattreses well. I have had some issues recently with breaking out from det... See more

Company replied

Rated 5 out of 5 stars

I was so pleased with the feel of the sheets. Was very comfortable and cool sleeping in the hot humid summer weather. Would definitely recommend these sheets to anyone who wants a cool, comfortable sl... See more

Company replied

Rated 5 out of 5 stars

Customer service was very prompt, with 2 very quick responses, on correcting a color choice mistake that I could not correct, one hour after placing the order. So far, 5 hours after order placemen... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! The company responded right away. They sent new sheets to replace the ones that pilled after washing. I haven’t used these new ones yet. Here’s hoping they hold up.

Company replied


Company details

  1. Bedding Store
  2. also in
  3. Home Goods Store

Written by the company

Silvery® makes silver-infused bedding for people who take their sleep seriously. Our sheets, pillows, and comforters are engineered with material scientists to solve what ordinary bedding never could: overheating, bacteria buildup, and the constant cycle of washing just to feel clean. Silver-infused fabric helps keep you at a comfortable temperature, reduces bacteria buildup by up to 99.9%, and stays fresh up to 3x longer than regular sheets. Incredibly soft. Independently SGS lab-tested. Trusted by 120,000+ happy sleepers. Every Silvery product comes with a 100-night risk-free trial.


Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(247)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a problem with excessive shedding…

Had a problem with excessive sheet shedding - I wasn't sure if it was normal or not as my friend who has the same sheets said hers didnt shed like mine did. Reached out to Silvery customer service. I heard right back from them! Customer service is great. There were several emails between us.

15 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Sheila,

We're glad we could work through it with you and get to the bottom of it. Thank you for your patience with all those emails!

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Great Customer service

Great Customer service! Easy to deal with and solved my issue

20 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello!

Thank you! Glad we could make it easy and get it sorted for you.

Silvery Support Team

Rated 5 out of 5 stars

Quick response to my question

Quick response to my question. Thank you.

17 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Jerry,

Thank you! Always happy to help.

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Silvery was amazing

Silvery was amazing. They responded immediately and handled my concern right away. I am incredibly impressed by their customer service as well as the quality of their products !
Highly recommend!
Thank you !

16 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Erica,

Thank you so much, this made our day! So glad we could take care of you quickly. We appreciate the recommendation!

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Customer Service was quick to resolve problem!

I had an issue with the sheets I bought. Customer service immediately responded. Unfortunately they didn’t see my response and sent me an email stating they were closing my complaint. I again wrote back, and within 24 hours the problem was resolved. I couldn’t have been happier!

10 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Mark,

We're sorry for the mix-up! Sometimes our system plays tricks on us! So glad we could get it fully resolved for you and we appreciate your patience for following up. 🖤

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Quick/Diligent response.

13 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Mark,

Thank you! That's what we strive for.

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Great experience

Standing behind your product and making every effort to satisfy customers! Truly top notch “customer service “. Thank you!

16 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Pat,

Thank you so much! Customers like you are our highest priority and we always want to guarantee the best experience with our products. We appreciate your support!

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I had an issue an emailed customer…

I had an issue an emailed customer service asking for assistance. It was handled in record speed and resolved immediately. Best service I have every received from an on line order. Not to mention their dreamy sheets that's all a big bonus!!

16 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Gloria,

So glad everything got sorted quickly and that you're loving the sheets. Thank you! 🖤

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I am very pleased with Silvery’s…

I am very pleased with Silvery’s warranty policy. I received my bed sheets and washed them the first time before putting them on the bed. The stitching had come out around the elastic. I contacted Silvery and they are sending me a new set.

15 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Danialle,

We're sorry to hear that happened on the first wash. We always want to guarantee the best experience with our products, so we sent a new set your way! Hope you're loving them.

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Attentive

Customer service via email and Maria from sales via text and phone were very helpful, working with confusion about different pricing coming from every direction.

15 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Yvonne,

Thank you for your feedback! We're sorry for the confusion with the pricing but glad the team could get it all sorted for you.

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Awesome

There were some imperfections found in the fabric and they sent us a new set of sheets right away.

15 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Teresa,

We're sorry to hear about the imperfections but so glad we could get a new set out to you right away. Hope you love them!

Silvery Support Team

Rated 5 out of 5 stars

Speedy reply and link to delivery info…

Speedy reply and link to delivery info with photo

15 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Barbara,

Thank you! Glad we could get you the info you needed quickly.

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

The BOGO sale is awesome

First of all the BOGO sale is awesome. Helps with Christmas shopping. Love the bany blue color. Silky soft, however they feel like plastic when wet. They were shipped and received within a couple days. Great product.
Carol C

11 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Carol,

So glad you're loving the blue and that the BOGO came in handy! The cooling fabric can feel a little different when moisture is present, but it's designed to wick it away quickly. Thank you for the kind words! 🖤

We're always just an email or call away at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Took care of problem right away

Took care of problem right away very polite great customer service

10 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Susan,

Thank you! Always happy to help. 🖤

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Quick answer to my ironing sheets

Quick answer to my ironing sheets

11 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Karen,

Glad we could help with that quickly! If you ever have any other questions, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Very quick response and solution

Very quick response and solution

11 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Melissa,

That's the goal every time! Thank you for your feedback. 🖤

If you ever need anything, we're at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Question answered

I had a question. Sent an email and they got right back to me with an answer. Awesome. I didn’t have to wait for days. Best customer service ever!

10 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Melody,

No one should have to wait days for an answer! Really glad we could get back to you quickly. Thank you!

Silvery Support Team

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