Some error with delivery of partly missing goods. Immediately rectified once a phone call was made to alert them to the fact that I had sent an email.
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I didn’t receive one of my items and they sent me another one within a day as I called and said I needed it as soon as possible.
The Carrier's Driver delivered quickly & professionally. He carried the quite heavy parcel direct to my door and was very friendly with a smile & pleasant greeting. He helped me into my hallway w... See more
Company replied
The order was placed and received in a timely manner. One item, a glass shelf was delivered shattered. It happens, packaging wasn't fantastic and couriers aren't exactly careful. Within an hour or two... See more
Company details
Written by the company
At My Shopfittings, we're committed to giving you 5-star service and a wide range of shop display necessities all over the UK. You can get all the retail display tools you need from us. We have a huge selection of products to make your store look better and work better. We have high-quality shelf systems, Slatwall panels that can be used in many ways, chrome wire shelving, display glass and MDF shelves, an amazing selection of over 100,000 display hooks, and much more. We're proud to help businesses make their stores look good and work well to attract people and make more sales. The My Shopfittings can help you find the best display options for your shop. Bring your store to us today, and we'll take it to the next level!
Contact info
My Shopfittings Ltd, Bansal House, Bracken Industrial Estate, 185 Forest Road, Hainault Ilford, IG6 3HX, Essex, United Kingdom
- +44 20 7998 6160
- info@myshopfittings.co.uk
- myshopfittings.co.uk
4.0
Great
70 reviews
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Replied to 12% of negative reviews
Typically replies within 24 hours
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Reply from My Shopfittings
Hi John,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Ordering was an easy task
Ordering was an easy task. Order arrived in good condition with everything I ordered on one delivery.
Very pleased with the service.
6 May 2025
Reply from My Shopfittings
Hi Pebbles,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Quick delivery and good materials
31 March 2025
Great product- shame about the details that were missing and the fee.
Great product, except 2 of the end bits for the rail were missing.
Am also not pleased with a flat £10,shipping fee.
19 March 2025
Reply from My Shopfittings
Hi,
We are sorry for the inconvenience. Please confirm us via email so we dispatch your missing endcaps with apology.
Thanks
I asked clear questions about the type of material
I asked clear questions about the type of material these are made from, one response said these were aluminium. I asked again if these were aluminium or cast alloy, and a dimensional question about the fitting, never had a reply. I ordered because they were cheap, and you do generally get what you pay for, where in fact they appear a cheap cast alloy (not the same as aluminium).
Disappointing, but not the end of the world for me
7 March 2025
Reply from My Shopfittings
Hi,
We are so sorry for inconvenience. All our Tubing Accessories are available is Alloy Steel because they are used to hang the bulky clothes so as the Aluminium doesn't stands a heavy load so we don't do these in Aluminium. If you don't like the Product then we are open to return.
Thanks
Expensive shipping cost but poor…
Expensive shipping cost but poor shipping service. No email when shipped. Days to process the order. Use Evri a cheap shipper. Still not got goods.
28 February 2025
Reply from My Shopfittings
Hi,
We are so sorry for inconvenience. Once the order is shipped the tracking is emailed automatically but we forwarded your concern to our team and hopefully in the future, it won't happen again.
Thankyou
Very competitive pricing and great customer service.
Very competitive pricing, fast delivery and great customer service, very accessible. Sent me wrong fittings but no quibble sent me correct fittings straight away no extra charge and free return label for wrong fittings. Would definitely use again.
10 February 2025
I was looking for items for a job…
I was looking for items for a job starting the following day. They couldn’t have been more helpful. Thank you to the team at My Shopfittings.
20 February 2025
Unprompted review
Excellent Customer Service
I have received a quick efficient service from the team. I highly recommend this business.
20 February 2025
Unprompted review
good price and delivery within a few…
good price and delivery within a few days of ordering
11 February 2025
Excellent and quick customer service
I bought the wrong product and the customer service was excellent. Within 5 minutes of calling them, they had arranged a free return and refund
13 February 2025
Unprompted review
Ordered slatwall panels and hooks
Ordered slatwall panels and hooks, unfortunately the manufacturer of the panels sent the wrong panels, emailed late on Friday and got a reply Monday morning, all sorted quickly and efficiently and new panels delivered.
Would definitely use again, top service, makes a nice change when a supplier just puts the customer first.
7 February 2025
Unprompted review
Great company to deal with items…
Great company to deal with items arrived next day as promised fantastic service
5 February 2025
Unprompted review
Slow delivery for price paid
With delivery being £12 for a light weight package. I made the foolish assumption that it must be on a speedy delivery service.
However, I was wrong. It was sent via Evri (no problem) but to send it on their economy service which would have cost £2-3 I was a bit disappointed with.
1 February 2025
Fantastic service
Fast delivery, great product and price, will use again when needed
31 January 2025
Reply from My Shopfittings
Dear Sandra,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Reply from My Shopfittings
Dear Jonas,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Good quality A0 poster frame
Good quality A0 poster frame - at a reasonable price.
11 January 2025
Unprompted review
Reply from My Shopfittings
Dear Marc,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
Very helpful people
24 January 2025
Unprompted review
Reply from My Shopfittings
Dear Alastair,
Thank you for your feedback! We're thrilled to hear that you're pleased with our product. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Kind Regards,
My Shopfittings Ltd.
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