The product I was after (Veredus elastic fetlock boots) is out of stock in Australia. Not only did I receive a pair from My Selleria, they arrived at my home in Australia within 7 days of ordering (f... See more
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See what reviewers are saying
Just got these boots and tried them today. I really like them. They handled the trail terrain well with water, mud, high grass etc. I have looked and purchased many different bell boots for my very lo... See more
Products are as described, great quality, Customer service excellent, delivery surprisingly fast! I Made a mistake in size when ordering bit, they were so nice and changed my order in no time without... See more
I recently had to order an unusual product for a horse, we live in Greece, the product was coming from Italy! This company made the whole experience smooth, easy and no fuss at all. Updates on shippin... See more
Company details
Information provided by various external sources
Online Shop Horseriding Items, English ride, Western ride, articles and equipment for paddock and stable - MySelleria
Contact info
Via Ruzzante 5, 35020, Sant'Angelo di Piove di Sacco PD, Italy
- +39 049 5842151
- info@myselleria.it
- myselleria.com
4.7
Excellent
605 reviews
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nice experience
Quick response, regular information and fast delivery. It was a very nice purchase.
4 September 2023
May use AI-assist with repliesRead more
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Complaint
Hello, sadly the shade of the color for the stirrups is different and way darker than the picture and I have sent you an email yesterday once I received it but no reply from your end. Fedex serviced me poorly with the lack of convenient. I am not so happy of my experience and this is the first time O have ordered.
29 August 2023
Reply from My Selleria
Dear Yousra,
We're very sorry for your complaint and that you're not satisfied with your purchase. Also, it's the first time that we receive such a complain about this best seller and high quality product.
We received your email on Tuesday, 5th Sept. at 8PM (Italy local time), when our offices were closed. The day after, Wednesday 6th, we firstly checked with the supplier about the stirrups and then immediately replied to your email, explaining that both on Safe Riding's and on our website the color is not so different from that one you have received. It's possible the color defers from a monitor to another, and slight difference with the photo is possible too, but there's not such a huge difference as you claim.
Let us remind that, as you've been informed, you can send them back at your convenience if you don't like the stirrups in that shade.
Thus far, we haven't received any further email from you. We remain at your full disposal and we'd be glad to help you to find the stirrups you desire.
Love this store
Having made 2 purchases from My Selleria, I would happily give the team 6 stars.
I am very happy with my purchases and was also impressed with how quickly I received them in Australia.
Thanks guys and keep up the great work ❤️
20 August 2023
Fast delivery to Australia 🇦🇺
Communication was great and my item arrived really quickly (To Australia). Definitely recommend.
10 August 2023
the service was wonderful
the service was wonderful, I ordered my coat on the Friday, it was in Wellington New Zealand on the Thursday, very good quality of coat and nice and long
Very happy,
thankyou very much
27 July 2023
really the shipment time
really the shipment time, you are very fast when sendinyg the order
18 July 2023
Excellent product selection
Excellent product selection, easy check-out, and fast delivery
9 July 2023
Great service.
3 July 2023
Great experience
9 June 2023
Quick and painless
6 June 2023
Efficient Friendly Company
I recently had to order an unusual product for a horse, we live in Greece, the product was coming from Italy! This company made the whole experience smooth, easy and no fuss at all. Updates on shipping progress too. Highly recommended company.
18 May 2023
Excellent service
Excellent service! I never knew about this company and now I will ALWAYS use them!
19 May 2023
Great customer service
Great customer service! Clear and sooo helpful. They went over and above to get me my emergency new jacket on time. Fabulous products too!
9 May 2023
Lack of information regarding availability of merchandise
Lack of information regarding availability and shipping on the website.
1 May 2023
Reply from My Selleria
Dear Manfred, thank you for your order on My Selleria.
We are sorry you experienced some problems in retrieving information. It's our daily effort to provide precise information about products, orders and services; for, our customer service is always available to help, just contact us via email at info@myselleria.it.
However, please let us highlight how availability of items shows up in the Product page once you select colour/size. You can also ask further information about products by clicking on the button "Request information" shown in the product page, and our customer support will answer shortly.
General information about order & shipping are listed in the "Sales Conditions" section of our website, while we provide information and updates relevant to specific order status and shipping directly via email to customers.
Thank you for your appreciated feedback, we're always open to suggestions to improve !
Best Regards, My Selleria.
Brilliant service from this company.
1 May 2023
Quick shipping!
25 April 2023
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