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Myrqvist Reviews 

1,928
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 847 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the artisan craftsmanship and premium materials. Many found the shoes comfortable, stylish, and well-fitting, often exceeding expectations. The customer service also received positive remarks for being helpful, accommodating, and providing excellent in-store experiences. Conversely, a small portion of people felt that sizing could be inconsistent, often requiring exchanges or adjustments. Delivery experiences were varied, with some customers reporting significant delays, lack of updates, or issues with express shipping not meeting expectations. A few reviewers also mentioned slow customer support responses and occasional product quality concerns like faded spots or scuffs from packaging.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the high quality,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high-quality product, excellent... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping times and timely... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the website easy to use for... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful shoes. You see the quality. Haven’t worn them yet, but I expect no problems. Most beautiful shoebox ever! Very nice sleeves to put the shoes in. I like the little Swedish flag detail. The... See more

Rated 4 out of 5 stars

Bought a pair of shoes with a discount code. Unfortunately they had some damage on arrival and I wanted an exchange. The exchange software didnt allow me to exchange for the same size so I got credi... See more

Company replied

Rated 4 out of 5 stars

Great Shows, but unfortunately my feet kept slipping out of the loafer, so i sent them back. The process went smoothly, although i did have to follow up once to ask when the refund would be processed.... See more

Rated 4 out of 5 stars

Myrqvist is a value for money shoe makers company with a CRM approach and user friendly procedures for orders, sales and returns when needed. Well suggested


Company details

  1. Shoe Store
  2. Fashion Accessories Store

About Myrqvist

Written by the company

About Myrqvist

Myrqvist began its journey in 2016 with a clear vision: to craft quality footwear with a timeless design at a reasonable price. Our aim was to create shoes that could withstand the test of time and trends.

How do we combine top-quality craftsmanship with a modest price point? At Myrqvist, we take pride in our dedication to craftsmanship. While all of our design work is done at our headquarters in Stockholm, our shoes are assembled by experienced artisans in Portugal, with whom we have long-standing relationships. We choose not to add hefty margins, keeping our prices representative of the craftsmanship involved. This results in what we like to call premium footwear without the premium price tag.

Scandinavian design, attention to the finest details, and the use of top-quality materials from the best tanneries in the world are at the core of our business. Thanks to these principles, we were awarded the title of fastest-growing footwear brand in Sweden in 2020. Though we cherish our Scandinavian heritage, our shoes are now worn on every continent, recognized globally.

Our growth extends beyond Sweden. Our first shoe, the Oxford Äppelviken, remains a staple, but our collection has expanded to include sneakers, boots, sandals, and accessories. All our products share a timeless design and are made to last for years. This commitment to durability and style defines Myrqvist - premium footwear without the premium price tag.

Explore our collection and learn more about our commitment to excellence at www.myrqvist.com.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(1,928)

924 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality

High quality, clean, minimalist sneakers. Followed the sizing guidelines and it fits me perfectly!

28 April 2026
Rated 2 out of 5 stars

Poor packaging ruined premium shoes

Received the shoes in a timely manner, but they were packaged in boxes that were too small, which caused them to develop wrinkles. For shoes at this price point, this is unacceptable. On top of that, I had to pay a 10 EUR return fee.

27 April 2026
Myrqvist logo

Reply from Myrqvist

Hello Sebastian,

Thank you for your feedback and we sincerely apologize for the experience.

We understand your frustration regarding the packaging and the condition in which the shoes arrived. This is not the standard we aim to provide and we appreciate you bringing it to our attention.

To help resolve the matter, we will make a full refund for your order including the return fee.

Again, we are very sorry for the inconvenience caused and appreciate your patience and understanding.

Kind regards
Myrqvist Team

Rated 2 out of 5 stars

Unprofessional return management

21 days since the return parcel has been delivered at Myrqvist, but I have not received any refund yet. About to open a PayPal complaint soon.

EDIT: Received the refund roughly 1 month after return delivery date and filing a report via PayPal

1 April 2026
Myrqvist logo

Reply from Myrqvist

Hello Niklas,

We sincerely apologize for the delay regarding your refund and completely understand your frustration.

Your return is currently being reviewed together with our warehouse and payments team to ensure the refund is processed correctly as soon as possible. We understand that 21 days is longer than expected and we are sorry for the inconvenience this has caused.

We truly appreciate your patience and hope to resolve this for you shortly.

Kind regards
Myrqvist Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended — I absolutely love their shoes! The quality, comfort, and design are all amazing. This is the second pair I’ve gifted to my boyfriend, and he genuinely loves them. The shoes are stylish, durable, and perfect for everyday wear. Definitely worth the purchase, and I’ll surely be buying more in the future!
Good delivery service, got them in 4-5 days

8 May 2026
Rated 4 out of 5 stars

Great Shows

Great Shows, but unfortunately my feet kept slipping out of the loafer, so i sent them back. The process went smoothly, although i did have to follow up once to ask when the refund would be processed. In the end, everything worked out.

13 April 2026
Rated 4 out of 5 stars

Great shows

Great shoes, great quality. Quick delivery, easy to return.
Everything great - only the sneaker have to be offered in size Uk 10,5 (GER 44,5) - then 5/5 stars :)

21 April 2026
Rated 1 out of 5 stars

Heel Slip

Bought a pair of Stenhammar II. Looked forward to the supposedly "high quality loafer". The shoe was super tight when I first wore it, got blisters after the first day. The second day it fitted perfect, heel was fine and everything. The shoe expanded after every day walking in them, after day three it was over 2 sizes bigger than when i first tried them on. Bought tongue pad, heel grips and insole but my heel kept slipping. In the end the shoe got stretched 2-3 sizes. The shoe looks nice but the quality needs to be improved, a loafer should expand 1 size not 2-3 sizes. Procurement department needs to find suppliers.

26 April 2026
Unprompted review
Myrqvist logo

Reply from Myrqvist

Hello Eric,

Thank you for your feedback

We are sorry to hear about your experience with the fit and development of the shoe over time This is not the intended performance of the product and we understand your frustration

Leather shoes can adapt and soften with wear but they should not expand to the extent you are describing We would very much like to take a closer look at your case and understand what may have caused this

Please feel free to reach out to our support team with your order details so we can assist you further and find a suitable solution

We appreciate you taking the time to share your experience

Kind regards
Myrqvist Team

Rated 1 out of 5 stars

Ordern not shipped

My order was confirmed am 08. march but has yet to be shipped.
Had brief contact to support about"wrongly added" shipping fees wich was resolved and refunded rather quickly but my question regarding an eta was ignored.

Why ist it taking forever to send my order?

8 March 2026
Unprompted review
Myrqvist logo

Reply from Myrqvist

Hello Daniel,

Thank you for your feedback

We sincerely apologize for the delay and for not providing you with a clear update regarding your order This is not the experience we aim to deliver

While we are glad we could resolve the shipping fee issue quickly we understand that the lack of communication regarding the dispatch has been frustrating

We would like to look into your order in more detail and provide you with a proper update Please reach out to our support team with your order number so we can assist you and resolve this as soon as possible

Thank you for your patience

Kind regards
Myrqvist Team

Rated 1 out of 5 stars

Non responsive

Non responsive, they messed up my order and I can’t get anyone to help me

24 April 2026
Myrqvist logo

Reply from Myrqvist

Hello Pablo,

Thank you for your feedback

We sincerely apologize for your experience this is not the level of service we aim to provide

We have now been in contact with you directly and presented a solution to resolve the issue with your order We truly appreciate your patience and the opportunity to make this right

If there is anything further we can assist you with please do not hesitate to reach out

Kind regards
Myrqvist Team

Rated 4 out of 5 stars

Great shoes, great price

Beautiful shoes. You see the quality. Haven’t worn them yet, but I expect no problems. Most beautiful shoebox ever! Very nice sleeves to put the shoes in. I like the little Swedish flag detail. The whole package shows artisan quality.
Shipment went totally wrong, but that is UPS’ fault. Myrqvist fixed that by sending a new order by express without extra charge. That is called great service.
I returned that gesture by ordering a second pair of Myrqvist’s!

16 April 2026

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