RingGo - The UK Pay by Phone Parking App Reviews 

Why the app blocked my account

Who's in charge of this website the UK government it's terrible

Great idea, managed and run by thieving awful people. AVOID AT ALL COSTS.

Terrible. It took 20 minutes to pay for a one hour parking. The automated call destiny listen to what you say and you have to repeat everything three times. Talk about going backwards. Would have been far easier and quicker to just put a coin into a meter. Theres no confirmation that you’ve paid.

Can’t even express the words I have for this piece of shit app. Logged me out, had to reset my password 3 times to login and then you rejected my payment. Had to move my car and missed my train. Complete joke and no other option. Fix your piece of shit app.

Would give less stars if it was possible.

Made a simple mistake of clicking the wrong spot. Immediately booked the right spot and requested a refund. They refused saying it is mt fault.

Granted it is my fault but its s shitty thing to do for no reason, a refund would have been easily done and no reason not to other than greed and bad service.

A completely irresponsible operator. When their system failure led to me being charged twice for the same parking session they refused to accept any accountability. The response from their "customer services" was patronising and devoid of any accountability. Of course, in any given parking situation they are a monopoly provider. I would urge any local authority or car park owner to avoid entering into a contract with these cowboys because they will only pass costly problems on to you.

What a rubbish app, it would not let me register as it kept saying already registered! So clicked the delete account and still I can not register! What a wasted trip to Bromley as in the end I could not park!

Absolutely abysmal, I have registered with Ringo using their app but my account wasn't recognised when trying to park. I have been advised to delete the account and start again, but I can't delete the app as I can't sign on, incredibly frustrating.

I tried to use ringo yesterday but their app was down. I tried to phone their number and I couldnt connect, came up as busy. As a result, I couldn't pay for my parking and had to park somewhere else at double the cost through no fault of my own. I have complained to ringo but they said they cannot offer me anything as i didnt pay them anything. How can I pay them if their app and phone lines are down??? If i can help it, i won't be using their service again and will pay by coins at the parking meter.

Bromley council car parks are run by Ring go and today 22/01/26 at 08:55 I could not pay as the app was down trying the only telephone nos did not work and talking to the chat bot was a waste of time, the alternative it gave was to pay or park somewhere else first of all Bromley has removed all cash machines from there car parks and parking somewhere else is a problem because they are all fun by Ring go. Ask the traffic warden would I get a ticket his response was “ not my problem you will get a ticket or find somewhere else to park” the solution surely would be to put back cash machines as a back up and ring go should contact all the company’s that use them not to give out tickets

Awful app, never gets signal, always purposely sets it to the next street so that you get a fine. Had countless issues with it and so has my son. The amount of times we have been fined due to the street we are on not even being in the top 3 streets on the app is ridiculous

Heavy issues when logging in, it repeatedly comes up with an error message as well as when I click forget password. I go to the website and I’m talking to a useless chatbot that repeatedly says their team are busy. 0 support and app optimisation is awful.

This is the most frustrating app that declines already accepted email addresses, passwords and mobile phone numbers and will not allow a reset.

Another example of the extra charge for parking - sms alerts in the notification section which I've now turned off put the cost up by 50% on the car park board (which I paid with a coin).
To its credit it does find the location quickly but app seems clunky and unwilling to always play nice!

Terrible app. I dread going to a car park with forced RingoApp. Had a dreadful time on Friday at Snowhill car park. Thankfully had some coins I could use but won’t use that car park until they change using RINGO

Terrible app. So difficult to use and pay for parking.

They should allow you to login on as a guest, make it easy, use apple pay or google pay.

It's terribly made and the user experience is awful!

I am trying to purchase a new resident permit and it says I have too many permits when I am just trying to extend the ones I have for a year , even though they have mailed telling me to extend, there is no way to speak to someone just go in a loop with their chat bot

The app is abysmal. Cannot reset your password, cannot delete and recreate an account. Laughably bad. I will likely get a ticket whilst in an appointment due to the shoddy app.

This company is a complete joke!
They are charging extra money to sending you text notifications without notifying you !
Is all your fault because you have notifications set automatically on your app already!
But is doesn't mention they will charge extra!

What a corrupt company! They are hungry for your money!

Avoid using them!