Was given an unfair rating by our letting agency. They stated they couldn't give a proper review as they've not come for an inspection yet, but that our rent is paid up to date. Then they gave us 1 st... See more
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Based on reviews, created with AI
We all know how competitive the rental market can be. MyRentalCV was created to streamline the process and allow tenants to be chosen for their property quicker.
Edinburgh, United Kingdom
Hasn’t replied to negative reviews
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Ilayda was very helpful and was able to help with the problem I had
Ilayda was fantastic I came in and from the start so helpful nothing was a problem fantastic customer service

Reply from MyRentalCV
Ilayda helped to expedite the process and coordinated well.
Thankyou for your amazing help.

Reply from MyRentalCV
Ilayda was very helpful. She called me back and checked my paperwork had gone thru.Reception staff friendly and my calls were answered straight away.

Reply from MyRentalCV
We had some issues with our landlord getting our review in correctly. He kept getting error messages. Customer Service was very helpful in resetting the request and finally entering the landlord's review. Because of their help, I was able to get a viewing for a property I was very interested in.

Reply from MyRentalCV
Ilayda Was great. I was having issues with referencing but Ilayda made sure everything was corrected.
Thanks Ilayda

Reply from MyRentalCV
I had a very prompt and helpful response to a problem I had

Reply from MyRentalCV
Had problems with tenants and the review process and ilayana was a great help. She responded promptly to messages

Reply from MyRentalCV
Ilayda was courteous from the start. She listened to my situation and then resolved the difficulty, swiftly and professionally.

Reply from MyRentalCV
Llayda is brilliant! Helped me to complete my c. V, guided me in the right direction when I didn't know how to do something. Very helpful, kind caring individual. Thank you 😊

Reply from MyRentalCV
The website is easy to use and update your records on.
The support staff member I was helped by was amazing and very quickly dealt with the problem I had.

Reply from MyRentalCV
Not being well up on the way rentals are done now my request was efficiently sorted out and the communication was first class. Many thanks

Reply from MyRentalCV
Ilayda called me regarding my RentalCV. She was polite understanding and managed to assist me in updating my RentalCV in a professional manner. I cannot express how grateful I am for her help.

Reply from MyRentalCV
I mistakenly called letting web thinking they were letting alliance. The lady I spoke with - Ilayda- was articulate, patient and utterly professional and tried her best to help me sort out my confusion. She checked my lettingweb account, provided me every information that could help me and then I realized I'd made a mistake. When I told her about it, she was reassuring and wished me well. A credit to her firm. Thank you!

Reply from MyRentalCV

Reply from MyRentalCV
Ilayda was very helpful and professional. She answered all my questions in a kind and friendly manner.

Reply from MyRentalCV
Contacted the support team Ilayda resolved issue quickly

Reply from MyRentalCV
I would like to take this opportunity to thank Ilayda from MyRental CV who had helped me out with the account creation and concerning stuffs. I am so grateful to Ilayda, she was very patient and very polite! I think she can be a good role model for a lot of telephone assistants out there. Showcased outstanding knowledge and experience!

Reply from MyRentalCV
I had problems accessing my own documents , nothing to do with your company, plus a few questions about security of sending in documents. The assistant was reassuring and helpful.I also had a call later to check k if I was all sorted or needed any more help.

Reply from MyRentalCV
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