RejuvaKnee Reviews 

I ordered an extension strap for my rejuvacare shoulder massager and I like the product very much. Also my pain was relieved and my shoulder feels much better. The customer service representative Mike was pleasant and helpful. I would recommend rejuvacare for anybody who want a reliable product.

Dean Gandoza from Customer Support was very helpful and responsive in resolving a billing question.

I ordered a Rejuvaknee product on 04 January 2024. The product arrived promptly and seemed to provide some relief to my painful knees. However, subsequent to receiving the product, my credit card was getting charged approximately $42 monthly for what I do not know. I filled out their contact form on their website to cancel that unauthorized subscription and received no response. I then sent them a email requesting the subscription be cancelled and my money refunded. Again, no response. This company is a scam. The reviews indicating excellent customer service from this company are probably fake.

If you want to deal with an unscrupulous company, this is it. I purchased the foot product for my mother and it did not work as stated on their website. Oh well, I was out the $42.95, at least I tried, hoping we could ease her pain.
But I was not prepared for the continued monthly billing of $42.95 which I never opted into. That didn't matter to Rejuvacare (they go under multiple names).
I emailed their customer service and told them to cancel the subscription that I never ordered and please refund the three months they have already charged me $42.95. They responded with an offer for me to enjoy the subscription for another 3 months at no cost. I responded that I did not wish to continue any relationship with Rejuvanate and to cancel and not to charge my card again.
After that cancellation request, they have charged me for two additional months now and when I called them on it, sent me a reply that apologized for causing me frustration. It stated that my subscription has now been fully cancelled, however, the previous charges were processed before I was cancelled in the system. We shall see.
This is a sad way to do business, I hope this helps someone else not to fall into this trap.

I got an immediate and cordial response to my problem and it was quickly resolved. Well done.

Bernadeth was very quick to respond to my request and got me the help I needed. Thanks again!

Don't count on a refund. The brace was too small. I contacted the company in February and sent it back.
I still haven't recieved a refund. Also, they charge you a fee every month to interact with them, which they do not tell you when you purchase the product and I never used.

Excellent products…. Excellent service and responsiveness!! 10 Star company!

Ordering was easy and the delivery was quick

People were well informed. Service was great

Thank you Cris, I am just happy that you were there to correct my order so that i will be reseaving my package with the right zip code. Just can't wait for my order to arrive so that i can start my trreatment on my shoulders, thank you Chris.

Too tired to answer

I order a Rejuvaknee device on 12-21-2025. The device arrived 1/6/2026.

I used it for a couple of days and found that the device was actually causing my knee to hurt more not less.

I called Rejuvaknee to ask for a refund and was told by one of their associates that I had to try the device for 90 days before I could request a refund.

So I waited until after April 6 to request a refund. When I called on April 27 to request a refund the associate I spoke to told me that the 90 day refund window had passed.

When I tried to explain that I was told I had to keep the device for 90 days before requesting a refund and how would that work, he just kept stating that my 90 day window had expired.

So I asked to speak to a supervisor and he hung up on me. Talk about wonderful customer service.

Based on my experience, this piece of equipment was totally worthless. And based on their messaging, they are just ripping people off.

*************UPDATE*************************

Hello again, so Rejuvacare asked me to call them and so i did.

Once again, they stated that I had exceeded my 90 day return window, same old line, blah, blah, blah.

I even told them that I had called them on 1/18/26 to return the rejuvaknee device and the associate on the phone originally told that they did not have that in their records. But when I said I placed that call from my cell phone on 1/18/26 at 11:49 AM CST, the associate then found my call but no notes about trying to return the device - no surprise there!!!

And then the associated tried to tell me that when I called in on 1/29/26 because they charged my credit card $37.95 for some membership that I never signed up for that the associate on that call asked me if i wanted to return the device. I told the person I was talking to that that is a total and complete lie. She tried to say it was in the notes and I told her if I wanted to return the device on 1/18/26 because it was a piece of junk and did not perform as advertised, why would I not jump at the opportunity to return it 11 days later? Answer - because there was no offer!!!

On this call, when the associate says that all this return info is on their web page (which no one ever reads anyway), when it comes down to referencing the fine print on their web page, you know they have run out of excuses and ways to tell me I was wrong.

I told them they could keep my $80 bucks and I hope that this review gives potential buyers reason to pause and not throw their money at a bad solution.

I stand by my original review of being mislead by their messaging for a device that does not perform as they say.

I am sure they will respond and ask me to call them again for a possible solution. The only solution that will cause me change this review would be an $80 credit on my credit card. Actually, this has been since a bad experience that not even that would cause me to change this review.

Lesson learned, buyer beware. If it is too good to be true, it probably is.

bunch of f*ckin crooks
scam
tried to cancel and ignored me
now i sue

You offer a good product along with good customer service. The staff works with you to make things right. They are very supportive, understanding, and courteous, in addition to professional. I will definetly recommend you to family and friends.

There is no problem with the product but like another reviewer I have been hit with unexplained monthly recurring charges of £28.99.
I have now emailed support @ Rejuvaknee about this problem and told my bank to block future payments so fingers crossed.
Susan Colley

Customer service os courteous and helpful.
I ordered the rejuva foot product and it was very helpful with my plantar fasciitis. After 30 days it stopped working. I contacted customer service via email and the response was immediate. They stated the product only had a 90 day warranty but I sent them a picture of my 1yr warranty and they apologized for for their error. After going through the trouble shooting process they agreed to send me a replacement. They did not offer a refund. Now I'm just waiting on the new product. Hope all goes well with this one

Wish ad was much shorter and not trying to talk me into buying something else! My time is valuable and I appreciate a shorter efficient ad.

The presentation is long. I think that repetitions of the same words and screen presentations were unnecessary. But the essentials were well explained.

Product seems flimsy. The part that I'm at my wits end with is THEY KEEP CHARGING my account EVERY month sometimes 2x ! I've emailed with NO ,NONE,ZIP,NADA response.
I see a phone number in answer. Wish me luck.....