I’ve ordered quite a few items online after recently buying a couple of bits from Red Run when I visited their store in Liverpool a few weeks ago. The clothing is really comfortable and a good fit. Th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was received within 2 days of putting it in. This was standard delivery also , buzzing with this. Should always buy direct from supplier much better service. Clothes are fabulous. Fabric of t... See more
Company replied
I’m obsessed! I bought the full collection in jd and the red run website and also found old collection on Vinted.. I do think they should make the similar corded hood for men, I’m a tattoo artist so a... See more
Company replied
Absolutely amazed at how good their customer service is, i put in wrong delivery details and managed to speak to someone straight away, no stress, just sorted it. I ordered on 17th December and it arr... See more
Company replied
Company details
Written by the company
Red Run is a premium independent brand redefining active streetwear with a fusion of luxury sports fashion and cutting-edge street style. You can also find us at FLANNELS, JD Sports & OD's Designer Clothing.
RED RUN & MENTAL HEALTH UK
Written by the company
- FOUNDERS' CLUB
- In a philanthropic mission, Red Run has partnered with national charity, Mental Health UK to release two distinctive t-shirts, as part of the FOUNDERS' CLUB collection. For each t-shirt sold, £20 will be donated to the charity, to support the important work they do.
Free shipping on all orders over £150
PLUS Free UK returns.
Free and fast shipping on all orders over £150 with free UK returns.
Contact info
14 Manesty's Lane, L1 3DL, Liverpool, United Kingdom
- customerservice@myredrun.com
- myredrun.com
Free UK returns
4.9
Excellent
661 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order was easy to do the delivery…
The order was easy to do the delivery was fast and packaging was stunning free bag come with my order quality in the clothing is amazing in love with my order defo ordering more
18 March 2026
Reply from Red Run
Hi Chloe,
Thank you so much for your lovely review.
We're thrilled to hear that you found the ordering process easy and that your delivery arrived quickly.
It’s great to know you loved the packaging and the complimentary bag, we like to add those little extras to make your experience special.
We're especially happy that you're pleased with the quality of the clothing and that you’re in love with your order.
Your support means the world to us, and we can’t wait to have you shop with us again soon.
Thanks again for taking the time to share your feedback 💫
Best wishes,
The Red Run Team
Great brand
First time ordering, love the product, fast delivery, no issues. Will absolutely be ordering direct in the future, already ordered the new skyline release from JD.
16 March 2026
Reply from Red Run
Hi Kayleigh,
Thank you so much for your kind review 😊
We’re really glad to hear you had a great first experience with us and that everything from the product to the delivery met your expectations.
It’s fantastic to know you’ll be ordering again, and we hope you love the new Skyline release just as much 👌
We truly appreciate your support and look forward to serving you again soon.
Best wishes,
The Red Run Team
wrong size
i asked for a large and got a small bit sad however i gave it to my sister cant remember the date
4 March 2026
Unprompted review
Reply from Red Run
Hi Evie,
Thank you for your feedback, we’re really sorry to hear about your experience.
That’s definitely not the experience we want for our customers.
Unfortunately, we haven’t been able to locate any orders with the details with the information provided.
We’d really like to look into this for you, so please feel free to reach out to our customer support team with any additional details you may have (such as the order number, email address, or approximate order date), and we’ll do our best to help.
We appreciate you bringing this to our attention and hope we can resolve this for you.
Kind regards,
The Red Run Team
Didn’t receive the item I ordered and…
Didn’t receive the item I ordered and been trying for days to get in contact with someone. I’ve been told they’ve emailed me twice but I never received any
4 March 2026
Reply from Red Run
Hi Lucy,
As you will see from all our other reviews we will always go above and beyond to resolve customer queries.
We have attempted multiple calls and emails to make contact with you, as well as having direct communication with you from our instant chat.
We are keen to resolve this issue for you and would appreciate if you could email us directly or use the chat to arrange a suitable time for us to call you.
Kind regards,
The Red Run Team
Reply from Red Run
Hi Beckie,
Thank you for taking the time out to leave us your review 😊
We’re really pleased to hear you were happy with the fast delivery.
We appreciate your support and hope you enjoy your order.
We look forward to serving you again soon.
Best wishes,
The Red Run Team
This isnt my first order
This isnt my first order, love red run! Great quality, quick delivery, perfect
10 February 2026
Reply from Red Run
Hi Sarah,
Thank you so much for your kind feedback and for being a returning customer😊
We’re really glad to hear you’re loving Red Run and that the quality and delivery continue to meet your expectations👌
Your support means a lot to us, and we look forward to getting your next order out to you just as quickly.
Best wishes,
The Red Run Team
Love love love the clothes and…
Love love love the clothes and communication was very clear .
8 January 2026
Reply from Red Run
Hi Dawn,
Thank you so much for your lovely feedback🖤
We’re absolutely delighted to hear that you love the clothes and that you found our communication clear and helpful.
That truly means a lot to us😊
We really appreciate you taking the time to share your experience, and we look forward to serving you again soon
Best wishes,
The Red Run Team
The best activewear
The best activewear
Everything’s fits really well, the quality of the material is great and seems to last after a good few times in the washing machine. The staff are really friendly.
Would recommend purchasing & visiting
5 January 2026
Unprompted review
Reply from Red Run
Thank you so much for your wonderful review 💫
We’re thrilled to hear that you’re loving the fit and quality of our activewear, and that it’s holding up well wash after wash, that’s exactly what we aim for👌
It also means a great deal to know you found our team friendly and welcoming😊
Your recommendation truly means so much to us, we can’t wait to welcome you back again soon.
Best Wishes,
The Red Run Team
Reply from Red Run
Hi Stasia,
Thank you for taking the time out to share your feedback and for choosing Red Run 🖤
We’re so pleased to hear you were happy with the fast delivery service.
We know how important it is to receive your order quickly, so it’s great to know we met your expectations👌
We truly appreciate your support and cant wait to welcome you back😊
Best wishes,
The Red Run Team
Loved my visit
Loved my visit, I didn’t catch their names who was in but it was a girl and a boy! Amazing customer service ⭐️⭐️⭐️
26 February 2026
Unprompted review
Reply from Red Run
Hi Jamie,
Thank you for taking the time out to leave us your 5-star experience at Red Run💫
We’re absolutely delighted to hear that you loved your visit and received amazing customer service.
We’ll be sure to pass your kind words on to the team members in store, they’ll be thrilled to know they made such a positive impression👌
We truly appreciate your support and we look forward to welcoming you back again soon.
Best wishes,
The Red Run Team🖤
The assistants in the shop catered to…
The assistants in the shop catered to my every need without trouble.
Awesome customer service.
21 February 2026
Unprompted review
Reply from Red Run
Hi Ross,
Thank you so much for your wonderful feedback.
We’re absolutely delighted to hear that our team catered to your every need and provided you with awesome customer service.
Creating a welcoming and helpful experience for every customer is something we truly pride ourselves on, so your kind words mean a great deal to us.
We’ll be sure to share your comments with the team, they’ll be thrilled to know their efforts made such a positive impression.
We look forward to welcoming you back again soon.
Best wishes,
The Red Run Team
Awesome Sky Volt Jacket!!!
Purchased the Nylon Track Jacket Sky Volt, it is perfect for running. So light and keeps you warm, love that you can tighten the waist!!! Design & colours are fab - more unique. Size guide is accurate.
Arrived within 48 hours, great service. Thank you :)
10 February 2026
Reply from Red Run
Hi Lucy,
Thank you so much for your fantastic review.
We’re absolutely delighted to hear that you’re loving the Sky Volt Nylon Track Jacket, It’s great to know it’s keeping you warm while still being lightweight and perfect for running 🏃♀️➡️
We’re so pleased you’re enjoying the adjustable waist feature and unique colour design👌
We also appreciate your feedback on the size guide and delivery time.
Getting your order to you quickly and making sure the fit is right are both really important to us, so it’s wonderful to hear we delivered on that.
Thank you again for your support, we truly appreciate it and hope you continue to enjoy your jacket.
Kind regards,
The Red Run Team🖤
Quality and Customer service
Always excellent quality and when dealing with customer service they are really helpful
8 December 2025
Unprompted review
Reply from Red Run
Hi Chantelle,
Thank you so much for your wonderful feedback 💫
We’re delighted to hear that you’re consistently happy with the quality of our products and that our customer service team has been helpful whenever you’ve needed support.
Providing both excellent products and a positive experience is incredibly important to us, so your comments truly mean a lot.
We really appreciate you taking the time to share your experience and look forward to serving you again soon.
Best wishes,
The Red Run Team
Volt collection
Ordered the new ladies Volt collection and it doesn’t disappoint 😍 absolutely stunning. Fantastic quality and a real head turner I have every collection from Red Run it’s my go to for activewear. Service is second to none fast shipping, also ordered the latest men’s collection for my partner.
10 February 2026
Unprompted review
Reply from Red Run
Hi Kayleigh,
Thank you so much for your incredible feedback.
We’re absolutely thrilled that you’re loving the new Sky Volt Collection, “head turner” is exactly what we were going for⚡️
It means the world to us that you’ve supported every Red Run collection and continue to choose us as your go to for activewear.
Your loyalty truly doesn’t go unnoticed.
We’re also so glad to hear you’re happy with the quality and our fast shipping, and we hope your partner is loving the latest men’s collection just as much.
Thank you again for being part of the Red Run community, we can’t wait for you to see what’s next 🙌
Best wishes,
The Red Run Team
Reply from Red Run
Hi Stacey,
Thank you so much for your amazing feedback🤍
We’re so happy to hear your order arrived quickly and that you’re loving the fit and quality, that’s exactly what we aim for every time👌
We truly appreciate your support.
Best wishes,
The Red Run Team
Best in the BIZZ
The activewear is amazing and the quality is brilliant. I’ve bought from here before and the pieces last really well.
They also do petite leggings, which I love.
One of the best shops/online service going so well done ✔️
6 February 2026
Reply from Red Run
Hi Laura,
Thank you so much for your amazing review, that's truly made our day.
We’re so happy to hear you love the quality of our products and that your pieces are lasting well, that’s exactly what we aim for 👌
It's also great to hear that you’ve come back to shop with us again, and glad you’re loving the petite leggings.
Making sure everyone can find their perfect fit is really important to us.
Thank you for your continued support🖤
Best wishes,
The Red Run Team
Reply from Red Run
Hi Sheila,
Thank you so much for your lovely review.
We’re thrilled to hear you’re absolutely in love with your Red Run set, that’s exactly what we love to hear👌
“Brill quality” is the biggest compliment, so thank you😊
We really appreciate your support and can’t wait to see what you choose next ✨
Best wishes,
The Red Run Team
Amazing as always love my clothes my…
Amazing as always love my clothes my top is so warm and chunky I luv it
2 February 2026
Reply from Red Run
Hi Margaret,
Thank you so much for your lovely review🖤
We’re so happy you love your clothes, the knit top is definitely a favourite of ours too😍
Your continued support means a lot to us.
Best wishes,
The Red Run Team
Loveeee Red Run ❤️
11 February 2025
Reply from Red Run
Hi Jennifer,
Thank you so much for taking the time to leave us your feedback❤️
We’re so happy to hear you love Red Run, your support means the world to us 😍
Best wishes,
The Red Run Team 🖤
I only wear red run an have bought…
I only wear red run an have bought every collection i wouldnt wear anything eles
13 January 2026
Unprompted review
Reply from Red Run
Hi Georga,
Thank you so much for taking the time out to leave us your feedback 💫
Your loyalty and support truly means the world to us to hear that Red Run is the only brand you wear and that you’ve love every collection 👌
We’re incredibly grateful to have you as part of the Red Run community & cant wait for you to see what's next🖤
Best wishes,
The Red Run Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.