I didn't open this subscription. Somebody has stolen my identity and is using my details for everything. Kenny is doing a great job and has been most helpful in ensuring that it's smoothe sailing.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been anxious for weeks but I'm glad that Miss Daisy is assisting me with my concerns. Thank you for handling your customer's concerns and guiding professionally.
Thank you Kevin! For solving my problem its really appreciated
I didn't like the fact that I was duped into signing up after clicking onto a link that had nothing to do with the gaming website. However, the service I received from Kurt, after contacting them wa... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer services
Good service.
The service is very good and thank you…thank you jeremy
The service is very good and thank you for your good dealing with me and thank you to the team and assistant Jeremy for the clarification
Was helped in no time
Was helped in no time
Excellent service
Spoke to Alero
I had a very good experience..Thank you…
I had a very good experience..Thank you Emily
Great Service
My query was handled very professionally by Phoebe from the Escalation team. I received great support from her to resolve my issue in a timeous manner.
Issue addressed thank you
Alero helped me out with the issues I…
Alero helped me out with the issues I was having. Thanks for your time and help
Issue promptly resolved
Issue promptly resolved, excellent Customer Service. Would recommend.
I tried to buy a gazebo from a company…
I tried to buy a gazebo from a company called Backyardboutique and when I checked my card my pure gaming had taken two payments of £9.00 and £9.99 along with another company called allvipgames.com!
Satisfied
Bob reached out to assist"
Issue was addressed
Thank you for the assistance
Thanks good service
Team is helpful
I do appreciate your assistance it's…
I do appreciate your assistance it's been great working with you.
Thank you
I am satisfied with the service.
Thank you for resolving the issue.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








