Myprotein Reviews 

224,122
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 26,595 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting that the diverse selection of delicious flavours and healthy snacks consistently meets their needs. Consumers also love the incredibly fast delivery service, pointing out that parcels arrive promptly alongside very helpful tracking updates that keep everyone well informed throughout the process. However, some customers also noted issues regarding steep price increases over recent months that made certain items much less affordable. A few reviewers experienced frustrating delivery setbacks, such as missing parts in their bundles or poorly packaged parcels arriving completely damaged.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting high quality, great variety of flavors, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the great taste and overall... See more

Order

Consumers find order experiences to be sharply divided, as many reviewers frequently praise fast delivery... See more

Price

People report positive experiences with price, frequently highlighting competitive rates, great deals, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products are great and I trust the brand. My order was dispatched promptly and delivery was expected 2 days after my order. There was a small issue with the courier but I contacted the Customer Se... See more

Rated 5 out of 5 stars

Absolutely love this protein powder - I have the chocolate fudge in my porridge every day for a low sugar chocolate experience and mix the sticky date or Jimmy's coffee with yoghourt to make a low sug... See more

Rated 5 out of 5 stars

I have nothing bad to say, peach protein and the vimto taste amazing, super hydrating. it all came within 2 days but my creatine is coming a few days later with EVRI, so next day delivery isn’t that r... See more

Rated 5 out of 5 stars

Easy ordering process and speedy delivery. Been using this product for several years. Happy with quality but annoying they have stopped selling 1kg pack, can only get 600g or 1.8 kg and price seems... See more


Company details

  1. Fitness and Nutrition Service

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

224K reviews

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4.3

All reviews

(224,122)

25,729 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Both boxes are damaged

Both boxes are damaged, one of them is very bad, all the chocolate bits are out of their place and the small windows are half open.. not the best packaging. Quite disappointing

6 October 2026
Rated 5 out of 5 stars

Easy navigation easy app 👍…

It was easy to navigate the app make my choice and pay , my products were delivered within 48 hours to my door X and I was informed all the way and able to track my parcel x I wound definitely use My Protein again x

4 October 2026
Rated 4 out of 5 stars

Speedy service and good offers

Really quick delivery and there are always a good range of offer. I must say that I have been disappointed by the vegan protein powders I have recently trialled (they are very powdery) and I am sad to see the flavdrops are now not being sold in their 100ml bottles. I also think the delivery price is far too high and wish there was an option to share free delivery for a year between two accounts.

3 October 2026
Rated 4 out of 5 stars

Review

The product was well priced with the available discounts. It came nice and quick. The delivery price was fairly high but at least it came on time. I was offered a free gift at purchase which I took, I paid Its delivery fee but I’ve heard nothing from the company I bought it from and it’s not here as of yet so I’m wondering if it’s a scam, myprotein however done great

3 October 2026
Rated 1 out of 5 stars

Order not delivered and poor customer after care

The order I placed was accepted and Myprotein took the payment. A few days later they started messaging me to say that I "had rejected the delivery.... ". This was totally untrue, they just never tried to deliver my order. I tried to contact them through their website but just got an automated reply repeating that I had refused delivery. Then took a long time to get through by phone, kept on hold a lot. Finally got through and they reluctantly admitted that the item was out of stock when I ordered it but the website still took the order. Got a refund in the end. Their customer care service is atrocious.

26 June 2026
Myprotein logo

Reply from Myprotein

Hello Adam,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Very pleased.

Package arrived very quickly. The goods (shorts and waist belt) fitted perfectly and the material quality is excellent.

1 October 2026

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