I always satisfy with ur product and i appreciate it But i m gonna be so happy if its zipper's durability get better I always order over 3kg of protein and when i start to eat it, the zipper usu... See more
Company replied
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See what reviewers are saying
I have so far been steadily purchasing various products from Myphrotein, including protein supplements. Because of the cheap price of myprotein, I've never been disappointed with myprotein. I... See more
Company replied
I know it is hard to export foregin country fastly. But in Korea, we get your protein 7-14 days later. Koreans like hurry-up working. So, I recommend you fast delivery. If you make a fast-del... See more
Company replied
The clear isolate is definitely a step towards the future in regards to whey protein. I hate "milky" whey protein shakes so this is a hugely desirable product for me. The only change I would suggest i... See more
Company replied
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very good very delicious
10 September 2024
Unprompted review
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Great price and great quality
Great price and great quality! I love all of their products and I am especially happy about the clear whey isolate, new and fresh. A forward thinking product!
3 May 2022
Unprompted review
Reply from Myprotein
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact our Customer Services Team, and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Great price
Great price, worse quality. For poor students its ok, but if you want something better you have to pay more
2 March 2022
Unprompted review
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
Good prices but bad product,
Good prices but,
I bought i sample from a pre workout and it was strong so i bought 2 boxes of it and when they arrived they didn't do anything!
They made strong sample and poor box so they can sell more
3 January 2022
Unprompted review
Reply from Myprotein
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Regards,
Sue
Product packaging is really bad.
Product packaging is really bad.
Print looks cheap, plastic looks cheap, and zipper doesn't close.
Also delivery took much longer than promised.
Doesn't feel trustworthy at all.
Edit:
Myprotein asked on Trustpilot in public for further information to track my account and help me - I provided the information, but they never got back to me. Should actually give one star less for pretending to be helpful.
20 October 2021
Unprompted review
Reply from Myprotein
Hello Roland,
Thank you for leaving your review.
I am truly sorry to hear that you have experienced an issue with your order, I fully appreciate the disappointment this has caused and I do wish to take a look into this for you.
I have not been able to locate your account at present, however I have sent you a message where you can provide further information so I can assist you further.
I look forward to hearing back from you, and I do apologise for the inconvenience this has caused.
Kind Regards,
Kayleigh
Not recieved my delivery
17 October 2021
Unprompted review
Reply from Myprotein
Hello Mr Mohammed,
Thank you for leaving your review.
I am truly sorry to hear that you have experienced an issue with your order, I fully appreciate the disappointment this has caused and I do wish to take a look into this for you.
I have not been able to locate your account at present, however I have sent you a message where you can provide further information so I can assist you further.
I look forward to hearing back from you, and I do apologise for the inconvenience this has caused.
Kind Regards,
Kayleigh
Great service
Great service, top products.
Great tasting products, and I love the large 5Kg bags, they last a good few months.
3 August 2021
Unprompted review
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Best taste, not too sweet!
Tried many types of proteins but all of those are super sweet. Myprotein has the best taste so far, I especially love the flavorless version for cooking!
29 June 2021
Unprompted review
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
thank for your protein
so good to enhance my body
not only delicious but also feels healthy!
1 June 2021
Reply from Myprotein
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Do not order - you will be scammed
Ordered 3 pairs of leggings and I was told they would be delivered in 5 days. Waited 3 weeks and no sign of them. Tracked the order only to find out HERMES were delivering them. Any time I have items delivered with Hermes it’s always been a hassle. The tracker said they were all delivered even though I had received none of the items. Next thing I receive 1 pair of leggings. So I complained on the website and they told me to cancel my order for the other 2 pairs of leggings that I didn’t receive and I should receive a refund. 3 weeks later still no refund. I complained to my protein and they insisted I did in fact receive a refund. I sent them screenshots from my bank statement to prove I did not receive the refund on the day they said I did and now they are ignoring my messages. Disgraceful website of scammers do not trust these
13 March 2021
Unprompted review
Reply from Myprotein
Hello Julie,
Thank you for leaving your review. I am truly sorry to hear about this issue. I am unable to locate your account at present, however I have sent you a message requesting further information, so I am able to help in resolving this matter for you.
Please respond to this message at your earliest convenience, I look forward to hearing from you.
Kind Regards,
Tracie
Thank you for your service
11 March 2021
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
This is brand good!
26 February 2021
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The products are very good quality
The products are very good quality. On the negative side, proteins with the taste of tea are absolutely bad. Also did not receive all the products I ordered 😬
25 February 2021
Reply from Myprotein
Thank you for the review, Petar.
I am pleased to hear this, we do provide a wide range of flavours so everyone can find ones they like.
I can see there was a stock issue with the two items of clothing you ordered, these are now cancelled.
Cheers,
Matt
Late Delivery
I didn't receive my order even after 1month, 20 days and still wanting.
23 February 2021
Unprompted review
Reply from Myprotein
Thank you for taking the time to leave your review.
I am sorry to hear of this matter and I do want to get this looked into.
At present I cannot locate your account, can you please update your review or contact us via your account or Social Media.
I look forward to getting this resolved.
Kind regards,
Matt
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Reply from Myprotein
Hi,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Reply from Myprotein
Hi,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Korean loves MYPROTEIN
Korean loves MYPROTEIN, so we use a lot. We need more detail information for product in Korean.
11 February 2021
Reply from Myprotein
Hi,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Reply from Myprotein
Hi,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
I am korean
I am korean. myprotein taste so gooooood.
I wanna buy it again and again! hahaha
11 February 2021
Reply from Myprotein
Hi,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
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