Myprotein Reviews 

13,557
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,038 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the protein quality, mentioning that the supplements are easy to digest, taste great, and provide steady energy throughout the day. Many people also appreciate the clean layout of the website, which makes browsing and placing purchases straightforward and convenient. Some reviewers were not happy with persistent delivery delays, noting that parcels often take too long to arrive at their destination. Others expressed frustration regarding missing free gifts or receiving completely incorrect items in their packages. Additionally, several consumers pointed out that the prices can feel quite high compared to other options available online.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, reflecting deeply mixed experiences. While many consumers... See more

Quality

Consumers find quality to be positive, highlighting excellent protein formulations, great taste, and easy... See more

Order

Customers report widespread frustration and dissatisfaction with the ordering process, citing sudden... See more

Delivery service

Clients share negative opinions on delivery service, frequently expressing frustration over delayed shipments... See more

Price

Users describe ambiguous interactions with price, as opinions on the cost are heavily divided. Many reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Heavy price & missed details Price on impact whey sale is still very high. Paid one the highest amount for purchase in 6 yrs history. Moreover, if the date of expiry and country of manufacturer is... See more

Company replied

Rated 3 out of 5 stars

The ordering was great But there was a issue i was not able to report last because your customer service was not active even during the mention time period I was supposed to get a free creatine... See more

Company replied

Rated 3 out of 5 stars

Selecting product and proceeding to checkout is fine But for payment there's a huge latency in app.Doesn't confirm order and after completion of payment the app redirects payment page showing ther... See more

Company replied

Rated 4 out of 5 stars

This is the first time I would be trying this product. I have received positive reviews from my peers so I'm eager to try it out. However, I would have been more satisfied if the Cash on Delivery opti... See more

Company replied


Company details


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3.5

Average

TrustScore 3.5 out of 5

14K reviews

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1-star

Asks customers to review

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3.5

All reviews

(13,557)

975 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered for whey isolate and paid…

I ordered for whey isolate and paid full amount , you people only sent BCAA which was a gift . Please return my money immediately

26 May 2026
Myprotein logo

Reply from Myprotein

Hi Rahul,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Great Taste

Great Taste

27 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Product is genuine and good in taste

Product is genuine and good in taste . sometimes they give very attractive offer's too.

27 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 1 out of 5 stars

I used to buy this product since last 3…

I used to buy this product since last 3 years from two different email ids also I’m a loyal customer of your product but now I can’t afford this as rates becomes very high so I decided to move to any other product no doubt your product is best but my budget is low sorry if you can provide any coupons code do email me today I did my last order

27 May 2026
Myprotein logo

Reply from Myprotein

Hi.

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the price of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 3 out of 5 stars

Heavy price & missed details

Heavy price & missed details
Price on impact whey sale is still very high. Paid one the highest amount for purchase in 6 yrs history.

Moreover, if the date of expiry and country of manufacturer is included it will best to have transparency as some indian made one differ in taste.

27 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

Most hideous process of payment didn't…

Most hideous process of payment didn't expect this from reputed brand like myprotein, game me errors even after payment, showed failed payment

26 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

My Protein review before experiencing

User interface was smooth, 10% discount of the month on products in the cart, i began to like the product after reviews during the initial promotional days of it's operations in India, not sure 4-6yrs back, i was not working out then, i have restarted now, i hope the quality control is maintained the same as European standards.

24 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Easy Checkout

24 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Great site

Great site, brand, and offers for being a regular customer.

24 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good product at a reasonable price and…

Good product at a reasonable price and has great flavours.

24 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

non delivery of the items

non delivery of the items...... Lets see how you will resolve this matter and after resolving the issue, I may edit the same.

16 May 2026
Myprotein logo

Reply from Myprotein

Hello ,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars
Myprotein logo

Reply from Myprotein

Hi,


Thank you for taking the time to leave a review.


We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?


We look forward to getting this resolved.


Kind Regards, Natalia

Rated 1 out of 5 stars

I payed for the product

I payed for the product . My transaction was successful but the page shows “errors “..god knows if I am getting this product delivered

22 May 2026
Myprotein logo

Reply from Myprotein

Hi,


Thank you for taking the time to leave a review.


We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?


We look forward to getting this resolved.


Kind Regards, Natalia

Rated 2 out of 5 stars
Myprotein logo

Reply from Myprotein

Hi,


Thank you for taking the time to leave a review.


We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?


We look forward to getting this resolved.


Kind Regards, Natalia

Rated 4 out of 5 stars

The website payment system was not well…

The website payment system was not well designed also the address line character limit was too low

21 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

ItsJust great

ItsJust great

21 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 4 out of 5 stars

I selected the free gift but it did not…

I selected the free gift but it did not get added in the order, Edit - Well the support mailed me and helped me out so for customer satisfaction 10/10.

18 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Can’t track my order

Can’t track my order

18 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

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