MYPOSTER Reviews 20,941

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The process of saving and retrieving the saved collage was a bit complicated but the quality is prima and we paid for express delivery with came on time. Packing was good (could be a bit better) but... See more

Rated 5 out of 5 stars

I have been using MyPoster for three years on high-quality printing. They do an excellent job. Production and delivery (to Austria) typically takes a week, which I wish could be shorter. But the resul... See more

Rated 5 out of 5 stars

The frame is as described, good quality and reasonably priced. Delivery took a few days more than expected and at a somewhat inconvenient pick up point, as not many available near me. However, overall... See more

Rated 5 out of 5 stars

Great experience with this company, I wish I had found them sooner! I am always frustrated when my poster don't fit standard frame sizes. With MyPoster, I can finally order custom sized frames for... See more

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4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Good quality

Good quality print, well packed, prompt shipping. Can be delivered to a DHL Packstation.

17 September 2025
Unprompted review
MYPOSTER logo

Reply from MYPOSTER

Dear Ravi!

Thank you for your feedback! We’re glad to hear that you are satisfied with the print quality, packaging, and prompt shipping. It’s also great to know that delivery to a DHL Packstation worked smoothly.

Your MYPOSTER Team

Rated 5 out of 5 stars

It's perfect !

It's perfect !

26 September 2025
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Reply from MYPOSTER

Dear Alexandra!

Thank you for your feedback! We’re thrilled to hear that everything is perfect.

Your MYPOSTER Team

Rated 5 out of 5 stars

Excellent customer service

When the first delivery of our artwork arrived damaged transit, Juniqe were very quick to resend our order. It arrived today in pristine condition

11 August 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Mr. Jarrold,

thank you for your positive feedback.

We look forward to your next visit.

Your MYPOSTER team

Rated 5 out of 5 stars

It was easy to order from a great…

It was easy to order from a great selection
I was kept informed of when to expect my delivery
It was packaged well and I was delighted with the product

11 August 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Sarah,

We're delighted that you like our products and packaging.

Thank you for the positive feedback.

See you soon!
Your MYPOSTER team

Rated 1 out of 5 stars

Poor service

Still waiting on order two weeks later

9 August 2025
MYPOSTER logo

Reply from MYPOSTER

Hey James, thank you for your feedback and your review. We contacted you in regards to your request and trying to find a solution for your problem.

Rated 3 out of 5 stars

Lovely quality dragon fly print

Lovely quality dragon fly print, though I was disappointed that you can see creases where it has been rolled

8 August 2025
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Reply from MYPOSTER

Hello Sonia,

Thank you for your feedback.

We’re very sorry that your print didn’t arrive in perfect condition. We truly appreciate your review, and our customer service team will contact you shortly to find a solution.

Rated 5 out of 5 stars

Floating Frame Canvas

Ordered a large Floating Frame Canvas of Ruben's Fall of the Damned - it is beyond expectation! I couple not be happier. Parcel was delivered quickly and ordering was fuss-free

5 August 2025
Rated 5 out of 5 stars
MYPOSTER logo

Reply from MYPOSTER

Dear Jean-Charles!

Thank you so much for your kind words!
We’re thrilled that you’re happy with the print quality – that means a lot to us.

Best regards
Your MYPOSTER Team

Rated 1 out of 5 stars

Run Run Run

Run Run Run. .I only gave one star because I had too so I could warm people to find a better program..I spent hours loading baby photos to make a baby book .. when they finally arrived most were such bad quality...never did there program say it was too bad quality to upload. . I contacted them... apparently it was my fault because of the quality although I'm not a IT EXPERT..I used their site .. uploaded my photos nothing helped me with photo quality..all I received was a voucher.. and after telling them I will not pay for such bad quality...I still receive a bill from debt collectors ...so now I have to find the time to do it all again which as a mum with a young child is very hard to find ...I still have no phone book AND a 50 euro bill with debt collectors...their attitude was too bad it was your fault...here's a voucher..do it again ...I have never experienced such bad customer service and attitude...all I can say is take your precious memories to someone who cares !

11 July 2025
Unprompted review
MYPOSTER logo

Reply from MYPOSTER

Dear Customer,

Thank you for taking the time to share your experience – even though it was clearly a frustrating and disappointing one.

We’re truly sorry that you were unhappy with the quality of your photos and that our customer service did not meet your expectations.

We completely understand how important those memories are. It’s clear that you invested a lot of time and care into creating something special, and we regret that the result didn’t live up to that effort.

We also want to sincerely apologize if our communication made you feel at fault in any way. That was never our intention, and we recognize that there was a miscommunication on our part.

The photos were uploaded in low resolution, and we fully acknowledge that there wasn’t a clear enough warning about this during the ordering process. We take complete responsibility for that and want to reassure you that we're actively working to improve this, with high priority.

The voucher you received wasn’t meant as compensation for the unsatisfactory result, but rather as a way for you to upload your images again in high resolution—so we can reprint your order at no extra cost to you.

We're genuinely grateful that you reached out and gave us the opportunity to learn from this experience. Your feedback helps us improve and better serve our customers.

Rest assured, we’ll be in touch again to find a solution that feels right to you.

Thank you once again for your time and honesty.

Kind regards,
Your MYPOSTER-Team

Rated 5 out of 5 stars

Satisfactory

Everything came in as ordered! Process was relatively easy to complete.

26 June 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Hannah,

Thank you for your positive feedback on your order.

We look forward to your next visit.

Best regards,
Your MYPOSTER team

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