myPOS Reviews 20,339

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making the entire process smooth and hassle-free. Many people highlight the excellent service, noting the efficiency and ease of their overall experience, from initial setup to daily operations. Reviewers are particularly impressed with the quick and secure payment solutions, often mentioning the instant access to funds as a significant benefit. However, some customers have expressed dissatisfaction with payment-related issues, including misleading pricing, discrepancies in transaction amounts, and delayed or incorrect payments. A few other people also felt that customer support was poor, citing difficulties in reaching representatives by phone, slow responses, and a lack of resolution for their concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and kindness.... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the top-notch customer... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the setup process easy,... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers express frustration with issues like hidden... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report negative experiences, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was introduced to mypos by Naresh Vaja who I have dealt with in the past and have known for some years. Naresh went way beyond his duties helping me with the application process and delivered a fis... See more

Company replied

Rated 5 out of 5 stars

Naresh the company representative very professional and helpful installed all the system for us connecting bank apps phone and card machine thanks. No 4 News and More Would highly recommend keep up... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service! I would highly recommend Dave Goodwin and myPos to any business. He is incredibly passionate and has extensive knowledge of the product he is selling, he gave us a massive a... See more

Company replied

Rated 5 out of 5 stars

I’m very satisfied with this company! Fast, flexible and very kind costumer service. I would recommend Patrik Reil, who told me the benefits of the company and helped with the whole successful joining... See more

Company replied


Company details

  1. Payment Service
  2. Card Processing Service
  3. e-Commerce Solution Provider
  4. Eftpos Equipment Supplier

About myPOS

Written by the company

A full range of solutions for your business

At myPOS, we believe that no business is too small to get access to high-tech tools, which can help it prosper. Under one roof, we provide everything you need to run and grow your business – from a diverse range of payment acceptance tools to a free e-money merchant account and business card. All of that without monthly fees, sign-up costs or lengthy contracts.

Additionally, all myPOS devices come with a free data SIM card giving you full 3G/4G connectivity wherever your business is located. Or moved to! With a robust battery life of 1000+ transactions with one charge, you’ll be ready for anything that comes your way.

Learn more

Receive your money in seconds

Our clients rely on us to get their money immediately – in 3 seconds – by far the fastest time in the payments industry. This means that no matter how you process payments – through your card machine, mobile app or online, the money instantly arrives straight into your myPOS account.

All business types welcome

No matter your business type – we’ve got you covered. Whether you run a restaurant, beauty salon, hotel, or you’re always on-the-go with your taxi, myPOS has a solution for you.

Get in touch

Become one of the 250 000+ merchant success stories

"myPOS helps me with an all-in-one platform to help us sell with ease, especially when we are at markets and events. We wouldn’t do an event without it now!"

— Elluisa Vitale, owner of Sugar Shack Bakery

"I have been very happy with the myPOS Go 2 as it’s easy to use. Around 60-70% of passengers now pay me by card."

— Joe Robbins, taxi driver

"It was the best change I could have made! The battery lasts a long time, sometimes the whole weekend of the event. I love it!"

— Beatriz Penas, founder of aPenas Illustrator

"I prefer myPOS to other payment providers because there’s no monthly fee, it allows me to receive payments or deposits remotely and has been faultless to date!"

— Fabio Masciullo, manager of Vittoria Resort B&B

"Choosing myPOS was a natural fit. The platform prioritises client needs and tailors its services accordingly. This resonated strongly with our ethos."

— Nathalie Schweder, CEO of Dentaprime UK

No website? No problem!

myPOS offers various online payment options to suit every business need. Get paid through links and QR codes, send payment requests by email, SMS, or chat apps or even build your own e-commerce platform.

More than just a payment solution

myPOS provides not only easy and affordable in-store and on-the-go payment solutions, but also free value-added services that increase cashflow, optimise operations and reduce inefficiencies.

Custom offers for growing businesses

If you take card payments over £10,000 each month, we can give you special rates on fees and payment terminals.

Let's talk

Pay only when you get paid

Payout in seconds at no additional cost

Instant settlement, no monthly fees, no sign-up costs – pay per transaction only.

Contact info

Get myPOS. Get paid.

Become one of the 250 000+ merchant success stories

4.2

Great

TrustScore 4 out of 5

20K reviews

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Rated 1 out of 5 stars

Non-existent support


Non-existent support, non-existent answers for technical problems, continuos financial losses

UPDATE: Ticket no.3922872 opened on 14.04.
First and single answer received on 20.04, answer that did not solve the problem, you have offered a solution that we have already said we tried and since then no answer. SLA for this type of requests is over the roof. If you are happy to support please contact us back, you have all the details in the ticket, don't just say it here to look good.

14 April 2026
myPOS logo

Reply from myPOS

Thank you for your feedback, Christian-Gabriel. We have reached out to resolve your issue, but have no response. Please let us know if you still need help. We are happy to assist.

Rated 1 out of 5 stars

"We are sorry to tell you that your…

"We are sorry to tell you that your payment request to ... from 22.... 22:36:06 for 220.99 GBP has been processed unsuccessfully. The client's issuer has declined the payment.

Please contact us if you need further assistance!"

Many positive comments for a service that doesn't work, I asked for the account to be closed, of course it's a lie

22 April 2026
Unprompted review
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Reply from myPOS

Thank you for reaching out! Please note that we'd like to help resolve your matter as quickly as possible, but in order for us to do so, we require your Client ID or support ticket number. Could you please send it to us in a private message? This way, we will be able to locate your file easily and get back to you as soon as possible.

Rated 1 out of 5 stars

Not happy at all ,misinformed

Having really bad experiance with mypos, phoned constantly ( sometimes at 7.50am !) To get me to take the machine as far better than my current provider I was told card reader would be perfect for me , it was free for 3 months, that i would be reimbursed the money I had paid for my square reader, and I would get a call on how to use the machine, non of this happened, I am now paying for something I cannot use / dont know how to use , and despite emails back & forth to retentions my last 4 emails haven't been responded to ( over 20 days ago ) not happy .(hopefully this will get read by their team & I will get a reply )
Ref your responce, I was on phone to you this morning (9am) , your agent said sombody would call me today , its now 18.35 & no call so your reply is wrong..

4 April 2026
Unprompted review
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Reply from myPOS

Thank you for your feedback Steve. Our team has been in contact in order to resolve your issue but have no response. We are happy to assist.

Rated 5 out of 5 stars

Helpful

Helpful, flexible, professional customer service. Special thanks to Patrik Reil for the many useful advice and help. I wholeheartedly recommend them!

12 February 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you for your kind words and for taking the time to share your feedback on our company! We greatly appreciate you and your business.

Rated 5 out of 5 stars

Recommended

I was introduced to MyPos by Patrik Reil and he was a great help setting it up and also using it! We save a lot of money using MyPos, I wish I knew sooner!

22 January 2026
Unprompted review
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Reply from myPOS

Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued myPOS customer!

Rated 1 out of 5 stars

payments fail

payments fail, don't bother making an account here

they send emails and say that the payment cards were declined by the customer's bank, in fact they are having problems taking the payments

22 April 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you for your feedback! We work hard to provide our customers with excellent service and timely customer support. Therefore, we are happy to say that your issue has been resolved. Please contact us at help@mypos.com if you need anything else.

Rated 5 out of 5 stars

Viable

10 sur 10 au top

11 February 2026
myPOS logo

Reply from myPOS

Merci pour votre évaluation ! Nous sommes vraiment ravis que vous appréciez nos services.

Rated 1 out of 5 stars

Disappointed

Disappointed of the customer support

12 April 2026
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Reply from myPOS

Hi, Mariya! One of our biggest priorities is to ensure that we offer the best experience with our products and services. This is why we would like to thank you for your comment, as it helps us improve.

Rated 5 out of 5 stars

MyPOS has been fantastic service for me…

MyPOS has been fantastic service for me and my business. Dave has looked after me for years now, he’s a professional and thorough salesman who prides himself on looking after his customers. If I have any problems Dave is on it, I can’t recommended his service and the mypos system enough.

13 March 2026
Unprompted review
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Reply from myPOS

Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued myPOS customer!

Rated 5 out of 5 stars

I am very satisfied with this POS…

I am very satisfied with this POS terminal service provider. The system works reliably, transactions are fast, and the entire process is smooth both for me and my customers. The setup was simple, and whenever I had any questions, customer support was quick to assist.

I would especially like to highlight the work of András Tóth, who handled everything in a highly professional, helpful, and flexible manner!

20 April 2026
Unprompted review
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Reply from myPOS

Thank you so much for the kind words. They are motivating and encourage us to continue striving to provide quality services and help your day-to-day operations. With customers like yourself, working is a pleasure.

Rated 1 out of 5 stars

Stay away from this provider !!!

Stay away from this provider !!!! one the useless people who works in company it’s been over 8 weeks we still waiting for updates from them we have been working with them over a year they can’t even provide services it’s very hard to get in touch with them all workers they have no idea what they’re doing we have been trying to get a update on our application past 8 weeks the can’t even provide anything especially we have been with them over year it’s looks like kind of doggy company my advice to people who looking for work with them stay away stay away!!!!!!!!

16 April 2026
Unprompted review
myPOS logo

Reply from myPOS

Please accept our apologies for the delay in getting back to you. We always strive to solve all our customers' queries, and we'd like to thank you for your patience. Please note our team is looking into your case and will get back to you as soon as possible.

Rated 5 out of 5 stars

I wish had done this sooner it has made…

I wish had done this sooner it has made by business life so much easier thank you once again Eddie McKenna

6 April 2026
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Reply from myPOS

We are lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company!

Rated 2 out of 5 stars

I love myPOS, but...

I'm a customer, and I would say - well done with a pos (for that extra star), how it works. I really like, but.. for 2 years, you can't fix a grammar error in translation on a receipt. So many screenshots, after every update, I'm sending to inform you - the problem is still here. 2 years, how hard is it to fix it? remaider - ONE LETTER - 2 YEARS.

17 April 2026
Unprompted review
myPOS logo

Reply from myPOS

We appreciate your feedback! We are investigating the issue you raised and will do our best to resolve any problems you may have. Thank you for your patience and understanding.

Rated 5 out of 5 stars

I’m very satisfied with this company

I’m very satisfied with this company! Fast, flexible and very kind costumer service. I would recommend Patrik Reil, who told me the benefits of the company and helped with the whole successful joining process!

15 April 2026
Unprompted review
myPOS logo

Reply from myPOS

Thank you so much for the kind words. They are motivating and encourage us to continue striving to provide quality services and help your day-to-day operations. With customers like yourself, working is a pleasure.

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