MyPorter Reviews 

141
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Unprofessional. Lost $900 item only willing to pay $ 300 for item with receipt proof of cost. Two months after still mo money & no response to phone calls or emails. Wouldn’t use this business ever!

Rated 1 out of 5 stars

Horrible experience. Costed 2.5 times my quote because of rain and elevator not working on arriving end. Unloaded truck. Refused to leave on truck overnight for following day delivery. Never spoke... See more

Rated 5 out of 5 stars

Fantastic work - great group of guys couldn’t fault their work at all both professional and fun with positive attitudes. Clearly took care of all of our belongings and couldn’t do enough for us.... See more

Rated 5 out of 5 stars

MyPorter was totally awesome. Came to the house, picked up stuff, moved large items safely into their new temp home at their facility. Then, when needed, it all came back in 100% perfect condi... See more

Company details

  1. Moving and Storage Service
  2. also in
  3. Moving Company
  4. Storage Facility

Information provided by various external sources

MyPorter is a full-service moving and storage company built for the modern age. Our billing is fully automated electronically and our estimation tools are rigorous and account for a number of different variables. For our storage customers, we provide an online accounting and inventory of everything a customer may have in storage.


Contact info

3.5

Average

TrustScore 3.5 out of 5

141 reviews

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3.5

All reviews

(141)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

rude

They office manager was rude and so was the owner.

The guys doing the work were amazing

19 June 2019
Unprompted review
Rated 5 out of 5 stars

MyPorter was amazing

MyPorter was amazing. Excellent customer service, completed the job quickly. I felt like I was in great hands working with them. Would recommend to friends and family!

19 June 2019
Unprompted review
Rated 1 out of 5 stars

They somehow completely lost several of…

They somehow completely lost several of my items (parts of my bed, my office chair, and some other things, and they damaged others (my dining room table and daughter's armoire. They never even tried to find the lost stuff and haven't contacted me since. Terrible company. On top of that, I bought a big lunch for the guys that were delivering and one of them stole a big bag of unopened chips... ridiculous. Stay away... you'll regret hiring them.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

Nick and Dallas were amazing

Nick and Dallas were amazing! They were fast and diligent. Our stuff arrived safely. They even helped me move my furniture exactly where I wanted it.

19 June 2019
Unprompted review
Rated 1 out of 5 stars

Horrible experience!

Horrible experience. Costed 2.5 times my quote because of rain and elevator not working on arriving end. Unloaded truck. Refused to leave on truck overnight for following day delivery. Never spoke w me about how much it would cost to continue in rain. Never ever use this company! RUN! Have moved 7 times in 6 years by other companies. Never so badly misquoted!! Never!!!!

19 June 2019
Unprompted review
Rated 1 out of 5 stars

My items were there for 1 month and…

My items were there for 1 month and they stole many items from my boxes that i packed myself...and when i got my boxes back there was different tape on them...someone robbed me and i spoke with the manager and he treated me horrible..the delivery ppl assembled my bedroom suite wrong as well.Would never ever use them again.

19 June 2019
Unprompted review
Rated 1 out of 5 stars

My porter

My porter, broke my mirror and one of the owners, John said he was going to pay for the mirror. Year today no payment, ignored all calls. Delivered me someone else belongings.

19 June 2019
Unprompted review
Rated 1 out of 5 stars

Too good to be true

They started off as seeming like a grate deal when I first signed up, but quickly showed themselves to have promised services too good to be true. They never provided an itemized list, slightly mishandled a few items, and would never get back to me the same day. The service just got worse and worse over time. By the time I was done and had them move everything out of storage there was a constant confusion of when and where I needed it,and some organs were missing but every time I call to ask about them whoever's answers (assuming im lucky enough to get an answer) never has any clue what's going on. And to top it off, they kept trying to charge me after our service wad complete. And now I still occasionally Gerry calls from them saying I've gir items in storage (which i shouldn't) and that they haven't been paid for (which they have) and that their going on auction (which should be impossible, because whenever I enquire about them they don't seem to exist).
All in all terrible service, would not recommend

19 June 2019
Unprompted review
Rated 1 out of 5 stars

This was a HORRIBLE experience!

This was a HORRIBLE experience!! The booking agent, Nancy I believe, only booked two guys to move a large wooden armoire. The two movers were told they would be moving a sofa. They had a VERY hard time moving it. THEN I was OVER-charged $30. This was compounded by the fact that I gave the two guys a $30 tip...I didn't know that I was going to be over-charged. I have not yet called them to complain!!! HORRIBLE experience from start to finish--but the two movers were nice.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, punctual service. Everyone was friendly and professional. Would recommend to anyone looking for temporary moving or storage services.

19 June 2019
Unprompted review
Rated 4 out of 5 stars

Dallas and his team were great

Dallas and his team were great! Had asked to get four people because of it being a long carry but scheduler ensured me project only needed three people and would take 4 hours. Move ended up being 8 hours (as I had predicted) so would have appreciated the extra hands. Some damage to floors/walls that you would expect from moving. Some scratches on furniture but nothing ruined.

19 June 2019
Unprompted review

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