I give it 4 stars. This is the value for money factor. The product is sent from Germany despite it suggesting otherwise, and I’m fine with that. Wait time was minimal and service was good. The missing... See more
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Review summary
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Mypicture are amazing. Any image that you want you can have printed onto many different formats including large canvas and framed photos. I have had many pictures printed and framed by Mypicture and h... See more
Company replied
Wow! I had decided that I needed to lower my expectations so as not to be disappointed. But when I received my order (10 88-piece jigsaws, each a different photo) I was absolutely blown away with the... See more
Company replied
10/10 for actual product. Online range is great- so easy to upload the pics you want, I like you can adjust the sizing and formatting. From order to delivery was 1 week- so helpful for Xmas pressies.... See more
Company replied
Company details
Written by the company
With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.
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4.1
Great
5K reviews
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Replied to 84% of negative reviews
Typically replies within 24 hours
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Hi my picture I have bought over 30…
Hi my picture I have bought over 30 canvas all have been great and delivery was quick .
13 November 2025
Reply from Mypicture.com.au
It's wonderful to hear about your positive experience with our canvas products and swift delivery. The satisfaction you've expressed in receiving over 30 canvases is truly appreciated. Your continued support and choice to return for more items are welcomed and valued. We're delighted that each purchase has met your expectations. Your feedback serves as a great encouragement for us to keep providing quality and efficiency. If there's anything else we can assist with, your thoughts are always welcome. Thank you for sharing this great review and for being such a valued customer.
Do not deal with this company.they are…
Do not deal with this company.they are a German company,not Australian.
I placed an order and cancelled 5 minutes later,they will not cancel the order!
No phone no,no satisfaction
They also will not change the size
8 November 2025
Unprompted review
Reply from Mypicture.com.au
Navigating the complexities of international orders can sometimes lead to challenges. We understand your concerns about the cancellation process and the difficulties in adjusting order specifications, such as size changes. Please know we will be reaching out to you via email to discuss this further. We invite you to share your order number or contact information with us, which will enable us to connect with you directly and address your situation. Though we cannot offer a phone number, our aim is to find solutions that work for you through email communication. Your feedback is important, and we hope to assist you with your concerns effectively.
Reply from Mypicture.com.au
Exploring simplicity and affordability often leads to delightful experiences, and it's wonderful to hear that you found such value in this one. Your appreciation for the ease and cost-effectiveness resonates well with the core of our offerings. It's always rewarding to know that our efforts to provide accessible solutions have positively impacted your experience. Thank you for sharing your thoughts, which serve as a reminder of the importance of maintaining a straightforward and budget-friendly approach in what we do. We look forward to continuing to offer experiences that meet your expectations and contribute to satisfying moments. Your feedback is highly valued, and we're glad to have been part of your journey.
Reply from Mypicture.com.au
Thank you for sharing your positive experience with our product. It's wonderful to hear that the quality met your expectations. We strive to deliver excellence in every item, and your feedback is incredibly valuable to us. We are delighted that you are satisfied and that our product has served you well. Your review inspires us to continue maintaining the standards you appreciate. We look forward to providing you with more high-quality offerings in the future.
Wasn’t really happy with the quality of…
Wasn’t really happy with the quality of the print I felt it was blurry I haven’t had this problem before
1 November 2025
Reply from Mypicture.com.au
The experience shared highlights an important aspect of print quality. Blurriness can detract from the visual appeal and precision that is typically expected. While previous experiences may have been satisfactory, variations can occur and are worth discussing further. To address this matter comprehensively, we will reach out via email to explore any specific details that could have contributed to this situation. Your feedback is integral to understanding where improvements may be beneficial.
Never let me down
Never let me down, a fantastic experience every time! Just keep on doing what you're doing, it's second to none.
1 November 2025
Reply from Mypicture.com.au
Consistently delivering excellence brings immense satisfaction. Your enjoyment of each experience is highly valued, and it reinforces the dedication to maintaining the high standard that you appreciate. The commitment to providing outstanding service remains unwavering, aiming to ensure that every encounter continues to be special and memorable. The words shared inspire continual efforts to excel and provide experiences that exceed expectations. Thank you for expressing your appreciation with such enthusiasm, it truly motivates and encourages continued dedication to quality. Your positive experience is significant, and the focus remains on keeping every aspect as exemplary as possible.
Mypicture are amazing!
Mypicture are amazing. Any image that you want you can have printed onto many different formats including large canvas and framed photos. I have had many pictures printed and framed by Mypicture and have never been disappointed. They are reasonably priced, they deliver super fast!
31 October 2025
Unprompted review
Reply from Mypicture.com.au
It's wonderful to hear about your positive experience with our printing options. Transforming cherished images into beautiful prints is something we aim to help with, and we're glad to know you've enjoyed the variety and quality available. The satisfaction from seeing your pictures come alive on different formats can truly be rewarding. It's great that our pricing and delivery speed have also met your expectations. Your continued trust in our service is appreciated, and it's delightful that our offerings have consistently impressed. Thank you for sharing your experience, and may your future prints bring even more joy.
Do not use
Do not use, placed an order, paid and a month later nothing arrived. Have contacted the company and got zero response. Avoid at all cost.
30 October 2025
Unprompted review
Reply from Mypicture.com.au
It's concerning to hear about your experience with the delay and lack of communication. It's important for us to ensure our clients feel heard and valued, and we understand the frustration caused by waiting for a month without resolution. To better assist you, we would appreciate it if you could share your order number or contact information with us. This will allow us to reach out directly via email to address your specific situation. Thank you for your patience during this time.
Reply from Mypicture.com.au
Crafting solutions that blend simplicity with excellence is our ongoing commitment. We're delighted to hear that your experience reflected the high standards we strive for. Your feedback reinforces our dedication to maintaining the quality and ease that resonate with our customers. It's truly rewarding to know that our efforts are appreciated. We are grateful for the recognition and will continue to focus on delivering the best possible experience. Your support is invaluable to us, and we aim to consistently provide services that meet your expectations. Thank you for sharing your positive experience, and we hope to have the opportunity to serve you again in the future.
Reply from Mypicture.com.au
Speed and quality make a winning combination, and it sounds like your experience reflected just that. It's fantastic to hear that the timeline from order to delivery was quick, and the photos met your expectations. Ensuring a smooth process and delivering great results is always our aim. Your positive feedback is greatly appreciated, and we're thrilled that you enjoyed our service. Thank you for sharing your experience, and we look forward to the opportunity to serve you again in the future.
Definitely 5 Star Quality ✴️
Super incredibly happy with the canvas prints I ordered.
The photos are clear and in focus.
Delivery time was within the timeframe given.
Highly Recommended!
16 October 2025
Unprompted review
Reply from Mypicture.com.au
It's wonderful to hear such positive feedback about the canvas prints. The clarity and focus of the photos are important, and it's great that they met your expectations. Timely delivery is always appreciated, and it's gratifying to know the timeframe was as promised. Your recommendation means a lot and is sincerely valued. Thank you for sharing your experience!
Reply from Mypicture.com.au
The elegance and timelessness of black and white prints often create an exceptional impact, and it's wonderful to hear that your expectations were met. Your satisfaction with the quality and delivery is truly valued. Black and white prints have a unique way of capturing detail and emotion, and it's rewarding to know that they resonated with you as anticipated. Thank you for sharing your positive experience, and may your prints continue to be a source of enjoyment and inspiration. We appreciate your support and look forward to serving you again.
Amazing quality
My order arrived promptly and it was amazing the jigsaw was soooo good the colour was glossy I’m very impressed
11 October 2025
Reply from Mypicture.com.au
It’s wonderful to hear about your delightful experience with the jigsaw, especially the vibrant and glossy colors that caught your eye. Receiving your order promptly adds to the satisfaction, and it's great that the quality met your expectations so well. Your positive impression is appreciated and it's heartening to know you’re impressed. Enjoy putting together your amazing jigsaw and thank you for taking the time to share your thoughts.
Donot purchase
Donot purchase unless you want to intentionally waste your money.
No customer support at all.
1 October 2025
Unprompted review
Reply from Mypicture.com.au
Thank you for sharing your experience. We understand your concerns regarding the purchase and the customer support aspect. Your feedback is important, and we are committed to enhancing our service. We would appreciate it if you could send us your order number or contact information, allowing us to reach out via email to discuss the matter further. Your insights are valuable in helping us improve, and we will take your comments into account to refine our processes. We strive to ensure a better experience for all our customers in the future.
I strongly recommend this company .
I appreciated the speed of preparation and delivery and the excellent communication regarding progress of my order.
The quality of the picture and the workmanship meant that I received a quality and attractive picture which made it a lovely 90th birthday gift for the original painter whose art work had been lost.
The result was better than the photo of a photo of the original painting, thank you.
2 October 2025
Reply from Mypicture.com.au
The swift preparation and delivery, combined with exceptional communication updates, made for an impressive experience. It's wonderful to hear that the quality and craftsmanship brought joy to such a special occasion, creating a memorable 90th birthday gift that truly honored the original artist. It’s delightful that the results exceeded expectations, capturing the essence and beauty beyond what a photo could convey. Thank you for sharing this positive outcome.
Absolutely love them!
Ordered framed prints made of paintings that my great grandfather did over 100 years ago (just took photos of them with my phone) and they are amazing. Exactly as I had hoped and the quality of colour is incredible. My husband and I were genuinely stunned when we got them and will be ordering again
30 September 2025
Unprompted review
Reply from Mypicture.com.au
Transforming cherished memories into stunning framed prints is what we strive for, and hearing your satisfaction is truly rewarding. It's wonderful that the incredible color quality matched your expectations and brought joy to you and your husband. We're thrilled that you're considering ordering again, and it's delightful to know we played a part in preserving your great grandfather's paintings. Thank you for sharing this experience, and we look forward to assisting with future projects.
Poor quality products
I bought 2 large pictures in frames and that part of the service was good..
however after being on the wall for less than 2 months the frames are falling apart and the plastic has warped..
I contacted them to advise if this and they refuse to provide any refund only vouchers for future purchases…🤦🏻♀️
Would not buy from here again.
Reply: I have been in contact with you and you offered me $50 voucher off my next purchase… NO THANKS!!!
22 September 2025
Unprompted review
Reply from Mypicture.com.au
It seems you've encountered unexpected issues with the frames after a short period, and that's concerning. We will reach out to you via email to discuss this further. If you're able to provide your order number or contact information, it would greatly assist us in addressing your concerns more efficiently. Your feedback is important, and we're here to assist.
The picture you sent was supposed to be…
The picture you sent was supposed to be free. I had ordered a different picture and upon payment you made an offer for a free picture. Even when I had completed the process both pictures were on the screen, but only the other turned up. I suggest if you are going to offer anything you wait until payment is made so as not to confuse the situation. The postage nearly cost as much as the picture.
20 September 2025
Reply from Mypicture.com.au
Your experience with the ordering process is important to us, and we will be reaching out via email to address your concerns. It's clear that the offer for a free picture created confusion, especially since only one picture was received despite both being shown on the screen. The timing of offers can indeed impact clarity during transactions. Additionally, the cost of postage seems to be a significant aspect of your feedback. Thank you for sharing your thoughts, which can help in refining the overall experience. We aim to ensure clarity and satisfaction in future transactions.
So pleased with the qualityhappy of product…
So pleased with the quality of product and easy to use when ordering
20 September 2025
Reply from Mypicture.com.au
Delighted to hear your positive experience with the product and its user-friendly ordering process. It's wonderful to know that the quality met your expectations and that the simplicity of ordering contributed to your satisfaction. Such feedback is invaluable as it highlights areas that resonate well with users. Your contentment is truly appreciated and reinforces the importance of delivering a seamless experience. Thank you for sharing your thoughts, and we look forward to continuing to provide products that meet your needs with ease.
Reply from Mypicture.com.au
The experience of receiving excellent and speedy service can make all the difference, and it's wonderful to hear that it was delivered. Your satisfaction is a priority, and feedback like yours is invaluable in maintaining the level of service you expect. The assurance in your words highlights the effort behind providing quality with efficiency. Thank you for sharing your positive experience, as it motivates continued dedication to ensuring that every interaction meets high standards. Your kind words are appreciated and serve as a reminder of the importance of delivering exceptional outcomes.
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