My Pet Sensitivity Reviews 

3,140
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 476 reviews, reviewers had a great experience with this company. Customers truly love how fast and remarkably easy the testing process is, noting that hair samples are simple to submit and results arrive extremely quickly. Pet owners frequently mention that these detailed findings help them figure out what to change in daily feeding routines to improve overall animal health. Some reviewers were not happy with the accuracy, mentioning that the findings conflicted directly with veterinary advice or felt entirely unreliable. A few other consumers also felt that the test types were somewhat confusing, expecting a traditional allergy diagnosis instead of a broader sensitivity breakdown.

What people talk about most

Product

Clients share ambiguous opinions on product as some reviewers noted that the reports helped them adjust their... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the testing process is... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers highlight extremely fast... See more

Response time

Customers had positive experiences with response time, frequently highlighting fast results and quick... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers report that fast test results... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My dogs hair sample was lost twice, I finally mailed it certified return receipt. When I got the results I was relieved…Until I brought them to our vet. Our vet said the testing done was “unreliable”... See more

Company replied

Rated 5 out of 5 stars

They were super quick with getting the testing done and seems that it was very thorough. My dog is still having issues with itching, so I’m going to have to dig down into the additives that he was sen... See more

Company replied

Rated 5 out of 5 stars

Ive used the tests for my 3 dogs and 3 fosters (dogs and cats). Ive recommended it way too many times to count. The cost compared to standard allergy blood tests in my area is so economical. The resul... See more

Company replied

Rated 5 out of 5 stars

Very happy with the whole experience! This was soooo easy and convenient to do this testing for our puppy. She's had a lot of tummy issues since the day we brought her home - vet kept suggesting dif... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(3,140)

450 reviews in the last 12 months

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Rated 1 out of 5 stars

After receiving my pets report

After receiving my pets report, I found several issues that i already know he’s allergic to.. Some to include: chicken, beef, turkey, eggs - Your test stated those are safe for him to eat WHICH IS ABSOLUTELY WRONG!! He almost lost his life from eating these foods and what they did to his body. I paid the $80 for thus test with hopes I could get him on a better eating regimen, but after seeing the results, I truly DO NOT TRUST THIS TEST OR THE SUPPOSED RESULTS! After seeing some of the “supposed safe foods/no reaction” and knowing what I already know.. I stopped looking at it as I was extremely upset. I DO NOT RECOMMEND THIS AT ALL! I pray no animals were harmed from the supposed results given..

Would love to know if anyone else had this experience as well!

19 May 2026
My Pet Sensitivity logo

Reply from My Pet Sensitivity

Hi!

We're sorry to hear that you were disappointed with your dog's results.

It's important to note that our test is designed to identify potential sensitivities and should not be compared directly with allergy testing, veterinary diagnoses, or elimination diet outcomes. Sensitivity is just one possible factor that may contribute to symptoms, and there can be other underlying causes that our testing is not designed to detect.

As with all sensitivity testing, some items that may be associated with symptoms in your dog may not appear on the report due to the limitations of the testing methodology. Equally, a result showing no sensitivity to a particular item should not be interpreted as ruling out allergies, intolerances, medical conditions, or other causes of symptoms.

We always recommend that pet owners continue to work with their veterinarian regarding any ongoing health concerns and use our results as a complementary wellness tool rather than a diagnostic test.

We appreciate your feedback and are sorry that the service did not meet your expectations.

Rated 5 out of 5 stars

Good needed info for my pup's health

I learned that my pup has allergies to certain foods and environmental allergies

28 April 2026
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Reply from My Pet Sensitivity

We're glad you're learning more about your pup's needs. We wish you both the best.

Rated 5 out of 5 stars

I didn’t even know my pet was suffering!

Since getting the results for my pet I’ve been able to change her food and am confident there are no ingredients that may trigger an underlying issue. Also - since changing her food according to the results of the test - the proof that this test is accurate shows in how soft her fur has become! And lost hair is growing back! I didn’t even realize there was an issue with those things! I’m so thankful for this service and will use it every time I get a new pet, and will be recommending it to all my friends!

9 June 2026
Unprompted review
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Reply from My Pet Sensitivity

We are so happy to hear about the positive changes in your pet's health and fur! It's wonderful that our service provided such valuable insights. We truly appreciate your kind words and recommendation.

Rated 1 out of 5 stars

Call your licensed veterinarian.

Hold on to your money and call up your Vet. This is a complete waste of resources. The panel returned with contradictory information and said that my dog was not allergic to things that I know he very much is. My licensed Veterinarian Told me that you can’t find out much about dog food allergies with a fur/hair sample. This company’s main objective is for you to buy a subscription for their online services and sell you their diet plan at very high costs. You’re better off consulting a professional. Best wishes to all in search of real pet health.

11 May 2026
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Reply from My Pet Sensitivity

Hi!

Thank you for your feedback.

We’re sorry to hear that you’re disappointed with the results and your experience so far. We understand that when expectations are not met, this can be frustrating, especially when you have invested in the test.

Please note we are testing for sensitivities within our tests, rather than allergies.

To reassure you, the items highlighted in your report are based on analysis of the sample provided. These results are generated from the data detected in your pet’s hair sample at the time of testing. We understand you may disagree with the findings, and we respect that perspective.

Upon looking into this I can see we have been in contact with you directly, and confirmed our refund policy across for your access.

Rated 5 out of 5 stars

10/10 would highly recommend

Incredibly easy to test. And the results came back so fast.

While it doesn’t identify allergies as such, the results of the sensitivity testing have been essential in helping me to identify items that may have caused my girl to have recurring ear infections and itchy skin. At the recommendation of my vet, I had her on an exclusion diet and let’s just say she had a LOT of feelings about it and ended up refusing to eat. I am slowly adding in items from the “green” lists and so far so good. No nasty ears, no excessive itching, even her behaviour has improved.

I can’t recommend this company enough. The staff I spoke to were incredibly helpful and sorted out my query on the spot 10/10

13 May 2026
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Reply from My Pet Sensitivity

We are so happy to hear about your positive experience with our testing and the quick results! It's wonderful to know that the sensitivity testing has been so helpful in identifying potential triggers for your girl's recurring ear infections and itchy skin. We are thrilled that she is doing so much better and that her behavior has improved. We truly appreciate your kind words about our team.

Rated 1 out of 5 stars

Thanks for the information on my dog

Thanks for the information on my dog. Way too many emails afterwards about reviews

12 May 2026
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Reply from My Pet Sensitivity

Thank you for your feedback.

We're pleased to hear that you found the information provided useful. We're sorry to hear that you felt you received too many follow-up emails regarding reviews.

We appreciate your comments and will ensure your feedback is passed on to the relevant team for consideration as we continue to improve our customer experience.

Rated 5 out of 5 stars

We found my pet sensitivity very good

We found my pet sensitivity very good, the test was easy and well managed, easy to perform and the results came through quickly. Easy to understand and follow and confirmed quite a few items that we suspected as causing discomfort for our Red Setter. Would definitely use again and well worth the money in my opinion

23 May 2026
Unprompted review
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Reply from My Pet Sensitivity

We are so pleased to hear our pet sensitivity test provided such clear and helpful results for your Red Setter. It's wonderful to know we could confirm your suspicions and offer peace of mind. Thank you for your kind words and positive feedback!

Rated 5 out of 5 stars

great report

Quick return on the sensitivity report.

12 May 2026
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Reply from My Pet Sensitivity

We are glad you liked our prompt service.

Rated 1 out of 5 stars

Personally

Personally, I have proven My Pet Sensitivity to be nothing more than a money making SCAM. I have had my pocket bully on an elimination diet for several months and had my dog clear of rashes and itches for some time. Tried this test to compare my results with theirs. Almost nothing matches up.
The test results came back with most meats having no sensitivity to my my dog.
Beef, chicken, turkey, pork , venison etc all good.
Now I know for a fact Beef or any associated cow based parts bring my dog out in a rash and itching for days, same with chicken, turkey and rabbit.
Lamb came back as highly allergic on test, but my dog has been happily eating lamb for several months with no issues. Point proven again as I foolishly believed the results and gave my dog beef tripe 48 hours ago. Now I'm dealing with tremendous itching, huge rash with hair loss and generally being unwell.
I get the same result with chicken, venison and rabbit !!
STEER CLEAR OF GIVING THESE COWBOYS YOUR MONEY. ITS A GUESSWORK SCAM.!!!
Back to trusting my own results and £45 down.

4 June 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

Thank you for taking the time to share your experience.

We're sorry to hear that you were disappointed with your dog's results.

It's important to note that our test is designed to identify potential sensitivities and should not be compared directly with allergy testing, veterinary diagnoses, or elimination diet outcomes. Sensitivity is just one possible factor that may contribute to symptoms, and there can be other underlying causes that our testing is not designed to detect.

As with all sensitivity testing, some items that may be associated with symptoms in your dog may not appear on the report due to the limitations of the testing methodology. Equally, a result showing no sensitivity to a particular item should not be interpreted as ruling out allergies, intolerances, medical conditions, or other causes of symptoms.

We always recommend that pet owners continue to work with their veterinarian regarding any ongoing health concerns and use our results as a complementary wellness tool rather than a diagnostic test.

We appreciate your feedback and are sorry that the service did not meet your expectations.

Rated 5 out of 5 stars

Fast and easy process

Fast and easy process! Got results back quickly.

15 May 2026
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Reply from My Pet Sensitivity

We appreciate your kind words. We are glad we could help you quickly.

Rated 5 out of 5 stars

Would recommend

It was mostly the availability of the test. Sending off the sample was fairly easy once I realised I didn’t have to wait for a test to be sent. The results were really good though. Overall really happy with it.

13 May 2026
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Reply from My Pet Sensitivity

We're so glad to hear you found the process easy and are happy with your results! Thank you for your positive feedback.

Rated 5 out of 5 stars

Happy dog

Very easy to do and results were received quickly. It gave me a starting point for my dogs allergies.

4 June 2026
Unprompted review
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Reply from My Pet Sensitivity

We're so glad our test provided a starting point for your dog's allergies!

Rated 5 out of 5 stars

Quick and Detailed

Quick communication, quick service, extremely detailed results. Great data to know where to start. Prices are lower than you would expect for all the information you get.

27 May 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so glad you found our communication and service quick, and the results detailed. We appreciate your kind words about our value!

Rated 5 out of 5 stars

Thumbs 👍

Knowing what could be causing my dogs sensitivity to different things. Get the results properly without delay.

14 May 2026
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Reply from My Pet Sensitivity

We're glad we could help you understand your dog's sensitivities quickly and effectively. We appreciate your positive feedback!

Rated 4 out of 5 stars

Good communication and fast turn around…

Good communication and fast turn around time on test results. Would have given 5 stars if results were downloadable in an app. But I took a picture of results and saved to my phone for wgen Im shopping.

12 May 2026
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Reply from My Pet Sensitivity

Thank you for your feedback! We're pleased to hear that you found our communication helpful and were happy with the turnaround time for your results.

We also appreciate your suggestion regarding an app-based download option. Feedback like this helps us understand how we can improve the customer experience. We're glad you found a practical way to keep your results handy while shopping.

Thank you for choosing us and for taking the time to share your experience.

Rated 5 out of 5 stars

The sensitivity test was very detailed

The sensitivity test was very detailed. Great to get this insight in what to avoid for my dog. Gave us a starting point when choosing a dog food aswell.

8 May 2026
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Reply from My Pet Sensitivity

Thank you for your wonderful feedback! We're delighted to hear that you found the sensitivity test detailed and helpful. It's great to know the results have provided a useful starting point for selecting suitable food for your dog and identifying items that may be worth avoiding. We wish you and your dog all the best on your journey to improved wellbeing, and thank you for choosing us.

Rated 1 out of 5 stars

The money we have spent on this test…

The money we have spent on this test .we have wasted
The items they say are non reactive is bulshit
Our dog would have being better keeping the hair we sent to this company & us keeping the money & still no reply from company support
Very disappointing to say the least

5 May 2026
My Pet Sensitivity logo

Reply from My Pet Sensitivity

Thank you for your feedback.

We’re sorry to hear that you’re disappointed with the results and your experience so far. We understand that when expectations are not met, this can be frustrating, especially when you have invested in the test.

To reassure you, the items highlighted in your report are based on analysis of the sample provided. These results are generated from the data detected in your pet’s hair sample at the time of testing. We understand you may disagree with the findings, and we respect that perspective.

We can also see that our support team has already responded to your previous emails, but if anything has been missed or if you would like further clarification, we are more than happy to help and go through your report in more detail with you.

Rated 5 out of 5 stars

Super fast

Super fast, super easy to understand.

7 May 2026
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Reply from My Pet Sensitivity

We are glad you found it fast and easy to understand. Thank you for your positive feedback.

Rated 5 out of 5 stars

Sensitivities Overload and Now Happier!

The testing for sensitivities was very thorough, Willow had many sensitivities we never even could have guessed. I felt she was sensitive to chicken, but her main meat issue was pork! She is also sensitive to corn, millet, tapioca, oatmeal, and plenty more. These items are used in so many dog foods and treats! It has been quite a challenge to figure out what we can feed her, but she is doing better with much less itching. Seeing her sleep through the night without waking up to scratch and chew on her fur has been wonderful.

5 May 2026
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Reply from My Pet Sensitivity

Thank you so much for sharing Willow’s experience with us. We’re so pleased to hear that the testing helped identify sensitivities you may never have suspected, and that the changes you’ve made are already helping to reduce her itching and discomfort.

We understand how challenging it can be to navigate food sensitivities, especially when ingredients like corn, millet, tapioca, and oatmeal appear in so many pet foods and treats. It’s wonderful to hear that Willow is now more comfortable and able to sleep through the night without constantly scratching and chewing.

Thank you again for your feedback, and we wish you and Willow all the very best on her continued journey toward better health and comfort.

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