Mypersonalinsights Reviews 5,598

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I would like to ask people who is being dehonestly cashed for subscription money, lets go altogether and fill complain against this company. Lets go through fcb. I still receiving emails from gerech... See more

Rated 4 out of 5 stars

Okay, here is a positive update about the company. I am sure they see negative feedbacks about their reputation and service. But they are willing to improve. And for this, after negotiating, t... See more

Company replied

Rated 1 out of 5 stars

This is a fraud, when I created an account in the website, they never mentioned anything about paying €30 per month. When I unsubscribed, they sent me an invoice of €30 and keeps on adding €9.95 char... See more

Company replied

Rated 3 out of 5 stars

It was good. I was instructed to contact Vriendenloterij to cancel this directly. I have done so and was refunded by Vriendenloterij. So there this matter is closed, thanks. Regards, V S Daniels... See more


Contact info

2.4

Poor

TrustScore 2.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a complete scam

This is a complete scam! I signed up without agreeing to any monthly plan or commitment with this company, and now they keep sending me invoices. I’m not going to pay anything — don’t worry. This is not an honest way to make money

1 June 2025
Unprompted review
Rated 1 out of 5 stars

I would like to ask people who is being…

I would like to ask people who is being dehonestly cashed for subscription money, lets go altogether and fill complain against this company. Lets go through fcb.
I still receiving emails from gerechtebody for 100 euro from 2024 they want me to pay. I keep fighting backbecause everything is
really unclear. Lets go to sue them back for this practice.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

My sister went to look and now she has outstanding payment since 2024 ahahahah. U can take a chair and wait for her to pay cuz this is not legal. Whatcha gonna do? Go after her in USA and sue her? Gl with that. You get what u give!
Ps: Ur a bunch of scammers low lives!

24 October 2024
Unprompted review
Rated 1 out of 5 stars

This is a fraud

This is a fraud, when I created an account in the website, they never mentioned anything about paying €30 per month. When I unsubscribed, they sent me an invoice of €30 and keeps on adding €9.95 charge in the next invoice, when I didn't pay.
They're trying to get money from people by not specifying clear information.

25 May 2025
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Beste klant,

Bedankt voor uw bericht. We willen dit graag zo snel mogelijk voor u oplossen, maar we kunnen uw gegevens helaas niet terugvinden. Zou u ons een e-mail kunnen sturen met uw order- of klantgegevens? Dan kunnen we direct aan de slag om een passende oplossing te bieden.

We horen graag van u!

Rated 1 out of 5 stars

Do not use this website !!

Rental rents lured and scammed us into having to pay a monthly subscription, do not use this website, they have been notorious even with previous business to demand money without the proper claims. They have sent emails and letters demanding me to pay.

1 May 2025
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights


Dear customer,

Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority and we will do our best to resolve this for you as soon as possible.

If you have any further questions, please do not hesitate to contact us.

Rated 4 out of 5 stars

A new update/Feedback

Okay, here is a positive update about the company.

I am sure they see negative feedbacks about their reputation and service. But they are willing to improve.

And for this, after negotiating, they have found a suitable solution for me, as they promised in trustpilot.

So, my advice is to talk with them and in case of something strange happening, ask for a mutual solution.

12 May 2025
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for your review.

We are glad that we were able to resolve the issue to your satisfaction.

Rated 1 out of 5 stars

Unfair practice - Enrolling for Subscription

Unfair practice! Dark UI Pattern to falsely enroll for subscription. Please avoid!

Enrolling for subscription for just creating an account and sending an invoice for €30. Even on asking to cancel the subscription within14 days, asking to pay the invoice.

24 March 2025
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Dear customer,

Thank you for your message. We have investigated your situation and have since sent you an email with a possible solution. This is our top priority and we are doing our best to resolve this for you as quickly as possible.

If you have any further questions, please do not hesitate to contact us.

Rated 1 out of 5 stars

Fraud!!

Fraud!!! Don't sign your email on their website. Once you signed it they are going to send you bills that you need to pay. I tried to cancel my subscription through their website even when I don't have an account on their website. After I signed in the website and stopped the the automatic subscription by myself, they are still sending emails that I need to pay for the next month. Furthermore their support is nowhere to be found. I texted them multiple times and they didn't respond to at all.

17 March 2025
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Dear Hristo,

Thank you for your message. We have investigated your situation and have since sent you an email with a possible solution. This is our top priority and we are doing our best to resolve this for you as quickly as possible.

If you have any further questions, please do not hesitate to contact us.

Rated 1 out of 5 stars

It is not a secure website

It appeared while I was searching for a new home, and I had to log in out of curiosity to see what it was like. I thought it was a general agreement, but instead, they subscribed me and later charged me 115 euros. There was no notification at all—I only found out about the debt through a letter sent to my old address.

I believe this site was created to scam people, and I will file a criminal complaint. I intend to do everything I can about this matter. When I log into the site and check the subscription section, no invoices appear, and no transactions can be made—it only seems to be designed for charging people unfairly. This is complete FRAUD

24 February 2025
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Dear Customer,

Thank you for taking the trouble to write a review. We greatly appreciate your feedback.

We have checked your situation again in our system and see that fortunately the problem has already been resolved. Should there still be anything, please do not hesitate to contact us.
Kind regards,

Team Rentalerts

Rated 1 out of 5 stars

It's a scam!!!!!

It's a scam!!!!!! They charged me 70 euros after I unsubscribed? How do you do this?!

11 February 2025
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Dear Customer,

Thank you for your message. We have investigated your situation and have since sent you an email with a possible solution. This is our highest priority and we will do our best to resolve it for you as soon as possible.

If you have any further questions, please feel free to contact us.

Rated 1 out of 5 stars

I was looking for the house and I…

I was looking for the house and I registered at this website. After registration they charged me 60 euros. I get the email saying that I need to pay the outstanding amount. This is a scam.

16 January 2025
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Dear Customer,

Thank you for your message. We have investigated your situation and have since sent you an email with a possible solution. This is our highest priority and we will do our best to resolve it for you as soon as possible.

If you have any further questions, please feel free to contact us.

Rated 1 out of 5 stars

I recieve an email from Metis…

I recieve an email from Metis Cancelation a few days ago about paying my debt of 72 euro. So I email your company and said I couldnt pay the debt since I didnt have a job so we came to an agreement and you told me to pay 32 euro instead of 72 euro. I did send you the money and you didnt let me pay the 40 euro cost reminder. But today I recieve again another email from metis that I need to pay 72 euro from your company. What is going on ? How many times do you want me to pay...? I have a proof that I paid my debt. And you told me you put it on a collection agency. ? You didnt even look in your account that ive already paid it.

23 December 2024
Unprompted review
Rated 1 out of 5 stars

Company is unprofessional and unethical, don't use

Company is as dishonest as a gangster, and will demand payment for work half done or not even completed. Website says nothing about 30 days to draft the letter, send to printers for printing then sending it to the company. We'll this is very old school for a new generation where everything is digital. Do you print gold linings???
Website offers fast professional and timeously delivery. But don't get all the particular required for the cancelation, further resulting in more delays, which you still have to pay for. Unprofessional, unethical and a definite no go go business... Stay far away!

Your response is nothing more than an automated response. You do not deliver what you say, and you surely do not check all boxes before sending the letters. And how unprofessional that you need to send the letter to a third party to be printed????

Formal complaints within Europe should be submitted to the consumer rights board. Protect your rights. The more people referring their dispute with this company the bigger the chance that they will stop with their way of practice and start respecting clients and doing the job for which they demand payments.

18 November 2024
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for your review.

Please let me assure you that our company is fully compliant with the laws and regulations. Our main goal is to support our valued customers in cancellation of subscriptions.

You have engaged us By Metis Cancellations as an outside company to send a cancellation letter. We receive the request only after the entire format has been completed and all checkboxes have been checked and the 'with payment' button has been clicked.

There is a cost associated with our service which we indicate several times on the website. It is important to note that the option existed to send the letter yourself, but you explicitly chose to have us do it.

Sincerely,

The By Metis Cancellations support team


Rated 1 out of 5 stars

Scam Fraud dont open the website

This is the most ridiculous fraud!

i just canceled subscription i have no idea about that was an external website they keep asking for 30 euros cancelation fees i have not signed any thing with them .

13 November 2024
Unprompted review
Rated 1 out of 5 stars

Can any one please reply me

Can any one please reply me . They had charged 1 payment 10 euro and now they send so many email .that I must 30 euro to pay . I don’t want to continue this service. What should I do ? I don’t able to pay the amount. They do nothing for me till now . Then how can I pay the amount.can any one please help me I don’t want to continue this service very very bad company

2 September 2024
Unprompted review
Rated 1 out of 5 stars

I stop it myself

I stop it myself . You don’t do anything. I get to many emails from you . To pay for things that I don’t use. What scam company.

15 August 2024
Unprompted review
Rated 1 out of 5 stars

I used their platform for free...yet…

I used their platform for free...yet still had a demand for €30, they didn't even send the cancellation letter to Amazon Prime, but still charging me...not a genuine company AVOID AVOID AVOID

11 June 2024
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for your review.

Please let me assure you that our company is fully compliant with laws and regulations. Our main goal is to support our valued customers in cancelling subscriptions.

You have engaged us By Metis Cancellations as an external company to send a cancellation letter. We receive the request only after the entire format is filled in and all checkboxes are ticked and the 'with payment obligation' button is clicked.

There is a cost associated with our service, which we indicate several times on the website. It is important to note that the option existed to send the letter yourself, but you explicitly chose to have us do so.

Kind regards,

The By Metis Cancellations support team

Rated 1 out of 5 stars

Con artists, fine print of disgusting prices of sending an email

Con artists no clear instructions, about payment or any proper display of price costs of just to send a simple email.

They even take the time to add in logos of companies that you want to cancel from to make it seem it is internal services.

Don’t trust or use them, rather take 5 minutes to send your own email.

1 June 2024
Unprompted review
Mypersonalinsights logo

Reply from Mypersonalinsights

Thank you for your review.

We are very sorry for the confusion and inconvenience. By Metis Cancellations is committed to providing a transparent and honest service.

Please be assured that our company operates completely legally. Our main goal is to support our valued customers in canceling subscriptions.

You have engaged us from By Metis Cancellations as an outside company to send a cancellation letter.It is clearly stated on our site that there is a one-time fee involved. We do not get the order in unless the customer checks all the checkboxes and clicks on the Cancellation with payment requirement.


We take your concerns very seriously and would like to work with you to clarify this situation. Your trust is important to us and we are committed to maintaining the highest standards of honesty and transparency

Sincerely,

The By Metis Cancellations support team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look